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"Very disappointing experience. The AC unit in the room wasn’t working properly, and neither was the TV. To make matters worse, a staff member entered my room unannounced and opened the door without permission, nearly walking in on my wife while she was undressed. Completely unacceptable and a serious violation of privacy. The restaurant service was just as bad. I placed my order and watched multiple customers who arrived after me get served first. After waiting about an hour, I was given the wrong dish, I ordered escalope chicken but was served dry, overcooked baked chicken instead. No one checked on me or addressed the issue. Overall, poor service, lack of professionalism, and zero attention to guest experience. I will not be staying here again."

"Good selection of food and drink. "

" Breakfast was fantastic "

"Great staff, great location next to the airport."

"Good location. Stayed 3 nights, room was not cleaned once during our stay, complained to reception after the first occasion, nothing changed. Had to request fresh towels when required. Reception member of staff, tall lady, dark hair - very, very rude. TV reception not good. NO AIRCON!!!!!!"

"Staff"

"Nice stay and staff are friendly but they could offer currency exchange. "

"Clean room and staff was professional"

"I was slightly disappointed by the asthetics of the hotel. It is in need of rennovations and the availablity of television programs in English was limited to one movie channel so no news etc during the stay. The hallways had a sensor light that is actived at the end of the hall so if your room is not in the area, you are on a dark floor and walking down the hall to activate the light. The cleaning was medicore, as the bed was made without dusting it off the sheets. The location is so, so because it is on a side street and a 20 mintue walk to the center of the city. However, the staff was very kind and helpful. The buffet breakfast was amazing and the waiter Chowits was very kind."