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"They are very helpfull"

"Great Service"

"What a super Hotel this is in a lovely city Chatres ... every member of staff was lovely and so welcoming . The food was excellent ...what a great place!"

"Can't beat location and value"

"If I could rate this hotel less than one star I would. We arrived late at night. It is a self check in hotel. I had issues finding the check in. My husband & I carried our 1st bags up. We opened the door to discover the room had not been made up, and that was the least of it, the room had not even been cleaned since the last person was there! The floor was covered in dirt, there was personal garbage in the bathroom garbage, there was hair in the sink, and the shower has a skim of scum on it. When I made the bed, I notice the comforter was stained and disgusting, burn marks and other stains. The shower was rusty, & when my husband & I went to get our suitcases, the card stopped working for the door and locked us out of our room. The card recharge that another client showed us didn't work. The hallways smelled and the smell of smoke in the hotel was strong. Then to top everything off, I woke up the next morning covered in bug bites, both arms and legs, my husband was the same and I had 3 on my face!!! Bed bug bites, I discovered after research! Which I later had to fumigated our luggage, our belongings and spend hours in a laundry mat washing all our clothes in hot water and drying in hot dryer till they were burning hot to get rid of them. I have not ever encountered them before and it was a nightmare that I will not ever forget. I had found what I thought were apple seeds on the mattress, and just figured it was another sign of the room not being cleaned properly!"

"Wonderful art deco hotel close to the train station and the Cathedral. Staff were wonderful and friendly. Highly recommend!"

"The duty manager was friendly and helpful. The whole building was clean and tidy. The room was very pleasant with a comfortable bed. Lovely toiletries supplied. The small kitchen with a fridge was perfect it meant we could store a few perishables on the way down to the south of France on our trip and could refill our flask as well as somewhere to eat as we were too tired to go out after our travelling. Even had the BBC news and weather on the TV. We would definitely recommend and use their chain again."

"Used the hotel as a stop over. Hotel is very clean and bed was fairly comfortable. Hotel location was great next to a selection of restaurants which was very convenient. "

"This property is stunning. Peaceful and elegant. It was a very memorable experience. Would love to visit again."