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Hilton Garden Inn Ottawa Downtown

3.5 star property
Eco-certified hotel with fitness centre and 24-hour business centre

Photo gallery for Hilton Garden Inn Ottawa Downtown

Lobby
Indoor pool, pool loungers
Exterior
Lobby
Room, 1 King Bed (Small)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
The current price is NZ$251
includes taxes & fees
7 Aug - 8 Aug

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Signature Room, 2 Queen Beds

Hypo-allergenic bedding, Tempur-Pedic beds, blackout curtains

Signature Room, 2 Queen Beds

9.2 out of 10
Wonderful
(39 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Tempur-Pedic bed
Hairdryer
Bathrobes
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Tempur-Pedic bed
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Small)

Hypo-allergenic bedding, Tempur-Pedic beds, blackout curtains

Room, 1 King Bed (Small)

9.0 out of 10
Wonderful
(32 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Tempur-Pedic bed
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Tempur-Pedic bed
Hairdryer
Bathrobes
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, River View

Room, 1 King Bed, River View

Room, 1 King Bed, River View

9.2 out of 10
Wonderful
(24 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Tempur-Pedic bed
Hairdryer
Bathrobes
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 King Bed

Hypo-allergenic bedding, Tempur-Pedic beds, blackout curtains

Signature Room, 1 King Bed

8.6 out of 10
Excellent
(25 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Tempur-Pedic bed
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, Tempur-Pedic beds, blackout curtains

Deluxe Room, 1 King Bed

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Tempur-Pedic bed
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

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About the area

Map
361 Queen Street, Ottawa, ON, K1R 0C7

What's nearby

  • Parliament Hill - 12 min walk - 1.0 km
  • Canadian War Museum - 12 min walk - 1.0 km
  • Byward Market Square - 18 min walk - 1.6 km
  • University of Ottawa - 2 min drive - 1.5 km
  • Canadian Museum of History - 3 min drive - 2.6 km

Getting around

  • Lyon Station - 2 min walk
  • Ottawa Station - 11 min drive
  • Ottawa International Airport (YOW) - 19 min drive

Restaurants

  • ‪Spin Kitchen & Bar - ‬3 min walk
  • ‪Swizzles - ‬3 min walk
  • ‪Occo Kitchen - ‬2 min walk
  • ‪Tim Hortons - ‬5 min walk
  • ‪Tim Hortons - ‬2 min walk

About this property

Hilton Garden Inn Ottawa Downtown

Eco-certified hotel near Canadian War Museum
Located close to Supreme Court of Canada and Parliament Hill, Hilton Garden Inn Ottawa Downtown provides dry cleaning/laundry services, a fireplace in reception and a bar. The on-site restaurant, Tulip Restaurant & Bar, serves dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a 24-hour business centre.
Other perks include:
  • An indoor pool with sunloungers
  • Full breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Express check-in, a computer station and luggage storage
  • A lift, coffee/tea in reception and ATM/banking services
  • Guest reviews give top marks for the helpful staff and location
Room features
All 175 rooms offer comforts such as air conditioning and bathrobes, as well as thoughtful touches such as free WiFi and free newspapers. Guests reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding and Tempur-Pedic beds
  • Bathrooms with showers and shower/bath combinations
  • 50-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, fridges and microwaves

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, Filipino, French, Hindi

Similar properties

Lobby

Homewood Suites by Hilton Ottawa Downtown

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
9.0 out of 10, Wonderful, 1,176 reviews
The price is NZ$294
includes taxes & fees
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Homewood Suites by Hilton Ottawa Downtown

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 28.25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: CAD 20.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Tulip Restaurant & Bar

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Doorbell and phone notification
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Built in 2018
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 70 per accommodation, per stay (maximum CAD 70 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 34 kg per pet)

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately CAD 20.95 per person
  • Covered self-parking fee: CAD 28.25 per night (in/out privileges)
  • Pet fee: CAD 70 per accommodation, per stay (maximum CAD70 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 19 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

National Ascend Collection
National Ascend Collection Ottawa
National Hotel Ascend Collection hotel
National Hotel Ascend Collection hotel Ottawa
Hilton Garden Inn Ottawa Downtown Hotel
Hilton Ottawa Downtown Ottawa
Hilton Garden Inn Ottawa Downtown Hotel
Hilton Garden Inn Ottawa Downtown Ottawa
Hilton Garden Inn Ottawa Downtown Hotel Ottawa

Frequently asked questions

Does Hilton Garden Inn Ottawa Downtown have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hilton Garden Inn Ottawa Downtown?

As of 8 Jul 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Ottawa Downtown on 7 Aug 2025 start from NZ$250.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn Ottawa Downtown pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 34 kg per pet. There's a fee of CAD 70 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Ottawa Downtown?

Self-parking is available for CAD 28.25 per night.

What time is check-in at Hilton Garden Inn Ottawa Downtown?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Hilton Garden Inn Ottawa Downtown?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Hilton Garden Inn Ottawa Downtown located?

Located in Downtown Ottawa, this eco-certified hotel is within a 15-minute walk of Supreme Court of Canada and Canadian War Museum. Parliament Hill and Rideau Canal are also within 1 mi (2 km). Lyon Station is only a 2-minute walk and Parliament Station is 8 minutes.

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Hilton Garden Inn Ottawa Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 571 out of 1005 reviews
Rating 8 - Good. 257 out of 1005 reviews
Rating 6 - Okay. 86 out of 1005 reviews
Rating 4 - Poor. 46 out of 1005 reviews
Rating 2 - Terrible. 45 out of 1005 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

We had a wonderful stay!
Stayed 1 night in May 2025

10/10

Clean rooms, good size. Staff was helpful. Walking distance to everything.
Stayed 1 night in Jun 2025

8/10

Overall experience of the hotel was good. Disappointed that breakfast was not included with the booking
Stayed 2 nights in Jul 2025

10/10

Clean, convenient, great staff
Stayed 1 night in May 2025

10/10

Quiet, clean and walking distance from everything downtown. Good stay overall!
Stayed 1 night in Apr 2025

10/10

Great location
Stayed 2 nights in Apr 2025

10/10

Great stay!
Stayed 1 night in Feb 2025

8/10

Friendly and knowledgeable staff
View from room
Stayed 3 nights in May 2025

10/10

Very beautiful place
Stayed 3 nights in Apr 2025

10/10

Walkable
Stayed 2 nights in Jun 2025

8/10

It was very quiet place to stay. Easy to check in and out. There was bar and breakfast area. Everything was excellent.
Stayed 2 nights in May 2025

10/10

It was great, great service too!
Stayed 1 night in Apr 2025

6/10

I found it just okay.
Stayed 3 nights in Jun 2025

10/10

Rooms were smallish but very clean and comfortable. I would stay here again.
Stayed 3 nights in Apr 2025

8/10

Breakfast can be better. Else the staff is very friendly and property is great!!
Stayed 2 nights in May 2025

8/10

Love the location! Easy access to downtown. The “ Tulip” was amazing great service great food!!!!!
Stayed 2 nights in May 2025

10/10

Great stay. Staff were friendly and helpful
Stayed 2 nights in Mar 2025

10/10

Beautiful place
Stayed 2 nights in Apr 2025

8/10

Clean breakfast was good
Stayed 1 night in Apr 2025

10/10

We enjoyed our family stay. The kids loved the pool!
Stayed 3 nights in Mar 2025

10/10

Excellent service and great facilities.
Stayed 4 nights in Feb 2025

10/10

Perfect for my business trip
Stayed 2 nights in Mar 2025

10/10

The unique thing about the property is its location & at the same time the luxury it offers. Nice & comfy space & great way to spend time in Ottawa. Best place!!
Stayed 1 night in Apr 2025

10/10

The rooms were so clean and spacious!! The bed was very comfortable and it was so quiet at night. We will be back!!
Stayed 2 nights in May 2025

8/10

The room was standard fare for downtown Ottawa. Check in was incredibly slow and frustrating. Lots of construction around so it felt dirty going outside, but overall it was what I expected.
Stayed 1 night in Jul 2025