Top Hotels Near Otonashinoyu in Chino from NZ$75

"Clean"

"It was our fourth time at the hotel and the buffet always surprises us with new items on the menu. Everything was on point. "

"Richmond Hotel Matsumoto was a wonderful surprise. As a budget-friendly business hotel, we weren’t expecting much—but it turned out to be far nicer than anticipated. The room was spotlessly clean, with a comfortable queen bed and a divan-style sofa that made for a perfect little reading nook. The breakfast buffet was simple but satisfying, with enough variety to suit even a finicky Western palate. Its location is excellent—convenient to the train station, restaurants, and shopping—making it an easy base for exploring. Matsumoto itself is a lovely city that feels a bit under the radar for international travellers, yet it offers so much charm. It’s also an ideal staging point for trips into the Japanese Alps or the Kiso Valley. All in all, a great option if you’re looking for something budget-friendly without feeling bare bones."

"From start to finish, excellent customer service. Checked in at sunset, incredible sunset view from our room overlooking Lake Suwa. The check in process was thorough and explained to great detail. The food was regional, healthy and tasty. All around great traditional ryokan experience, highly recommended."

"The room smelt very badly of stale smoke. We booked a standard room, but didn’t realise that this would be “smoking” (maybe this is normal in Japan and it was our mistake?). But it was a terrible experience. Would not recommend this place at all. "

"The family friendly atmosphere is wonderful. My kids didn't want to leave. The rooms were clean and comfortable. The breakfast was delicious and huge. Dinner was yummy too. Portion sizes are big. We can't wait to come stay again. Nao San is a great hostess. "

"If you are a tourist, this place is only accessible by taxi. If you want to take the bus, make sure you do not have luggage as the city busses are very small. The onsen is really the highlight of the place. "

"The room was freezing. "

"It is too overpriced, very old and cleaning room is lazy! Two day night stays for 350000 yen with no breakfast? However, it is Dec 27 and 28 ! I expected better! "