In the heart of Osaka, Mercure Tokyu Stay Osaka Namba is a haven for shopping and relaxation. Guests can unwind at the on-site gym or indulge in local flavors at CENTRE M restaurant. With helpful staff, laundry facilities, and convenient vending machines nearby, this hotel near Dotonbori has everything you need.
Located in Minami, a neighbourhood in Osaka, Mercure Tokyu Stay Osaka Namba is near a metro station. Namba Grand Kagetsu Theater and Osaka Castle are cultural highlights, and some of the area's popular attractions include Tennoji Zoo and Osaka Aquarium Kaiyukan. Enjoy an event or a match at Kyocera Dome Osaka, and consider making time for Universal Studios Japan—a top attraction that's not to be missed. Visit our Osaka travel guide
2 Chome-2-4 Nishishinsaibashi, Chuo Ward, Osaka, Osaka, 5420086
What's nearby
Amerikamura
1 min walk - 0.0 km
Dotonbori
1 min walk - 0.2 km
Dotonbori Glico Sign
3 min walk - 0.3 km
Namba Grand Kagetsu Theater
9 min walk - 0.8 km
Shinsaibashi-suji Shopping Street
1 min walk - 0.2 km
Getting around
Osaka-Namba Station
6 min walk
Shinsaibashi Station
7 min walk
Osaka (KIX-Kansai Intl.)
59 min drive
Restaurants
味穂
1 min walk
polepole
1 min walk
うのたけ
1 min walk
Balabushka
1 min walk
joy luck
1 min walk
About this property
Mercure Tokyu Stay Osaka Namba
Upscale hotel near Dotonbori
Located close to Namba Grand Kagetsu Theater and Tsutenkaku Tower, Mercure Tokyu Stay Osaka Namba provides shopping on-site, dry cleaning/laundry services and a 24-hour gym. The on-site restaurant, CENTRE M(サントル エム), offers breakfast, lunch and light fare. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
Buffet breakfast (surcharge), a front desk safe and a 24-hour front desk
A lift, smoke-free property and luggage storage
A billiards/pool table
Guest reviews speak highly of the helpful staff and location
Room features
All 288 rooms boast comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,750 for adults and JPY 2,750 for children
A restaurant
Restaurants on site
CENTRE M(サントル エム)
Things to do
24-hour gym
Billiards/pool table
Shopping
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk
Shared microwave
Guest services
Dry cleaning/laundry service
Housekeeping on request
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchairs on site
More
1 building
18 floors
Built in 2022
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bidet
Hair dryer
Private bathroom
Shampoo
Slippers
Toilet paper
Toothbrush and toothpaste
Towels provided
Food and drink
Free bottled water
More
Air conditioning
Desk
Heating
Iron/ironing board on request
Safe
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 20
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Cots (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately JPY 2750 for adults and from JPY 2750 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
We should mention
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Frequently asked questions
Is Mercure Tokyu Stay Osaka Namba pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Mercure Tokyu Stay Osaka Namba?
As of 19 Jun 2026, prices found for a 1-night stay for 2 adults at Mercure Tokyu Stay Osaka Namba on 24 Jun 2026 start from NZ$202, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Mercure Tokyu Stay Osaka Namba?
This property doesn't offer parking.
What time is check-in at Mercure Tokyu Stay Osaka Namba?
Check-in start time: 2:00 PM; check-in end time: 1:00 AM. After-hours check-in is not available.
What time is check-out at Mercure Tokyu Stay Osaka Namba?
Checkout is at 11:00 AM.
Where is Mercure Tokyu Stay Osaka Namba located?
Located in Minami, this hotel is within a 15-minute walk of Dotonbori and Namba Grand Kagetsu Theater. Kyocera Dome Osaka and Tsutenkaku Tower are also within 2 mi (3 km). Shinsaibashi Station is 7 minutes by foot and Namba Station is 8 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Mercure Tokyu Stay Osaka Namba Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Excellent location, very close to great commercial, shopping, and dining options. Also about 20 minute taxi drive to USJ. Recommend it, good breakfast and restaurant. Convenient and very friendly staff.
Really liked the Washer/Dryer in the room. Spacious and clean. Beds felt great. Fridge was adequate to keep drinks cold, and safe was large to fit a variety of items.
Great place to stay if you’re visiting Osaka. It’s convenient to everything that matters- plus if you’re an American and used to larger hotel rooms- this place is larger than your average hotel room in Japan. Still not huge but it was adequate for myself, wife and daughter. Would stay again
Comfortable hotel in great location…close to shopping and dining options. Metro was close by as well. Hotel rooms are a little dark. We had two older adults in our group and they found it hard to see in the rooms because of the darker painted walls and limited lighting. I guess it’s meant to be more romantic and cozy. It was nevertheless a lovely stay. Beds were comfy and their complimentary pajamas were very comfortable and they refreshed them every day. The breakfast buffet was good. Front desk staff were very helpful and welcoming.
Overall, a very good stay.
The hotel is located in a convenient location. Our room was nice with an all in one washer/dryer. But the lighting in our room was pretty dim, with the window of our room facing an alley, there’s just not much light coming in. Overall, that just made our room too dark!
Excellent location. Close to the main shopping street and the famous running man sign. 15 walk to Namba station. The only reason I gave it 4 stars was because it was so dark. The rooms and hallways were dark and the lighting in the room was terrible for putting makeup on.
Great location and nice hotel. But room is a bit dark and the fact that the wash basin is outside the toilet is a bit of a turn off.
Calvin
Stayed 4 nights in Jan 2026
Verified
4/10 Poor
Alisea R.
9 Jun 2026
Disliked: Amenities
We booked the family room and were quite disappointed. The pictures on Expedia did not provide an accurate depiction of the room. It was dark and much smaller than expected. The lighting is HORRIBLE at this hotel - so dark and the ceilings are low. This family room could no way accommodate seven people. I would not stay here again. Location was good.
Hotel was in a great location to for shopping and sight seeing. Nice big breakfast. View of the town was amazing. Staff was very professional and helpful. Whole place was classy and very clean. Loved the room.
David
Stayed 3 nights in Mar 2026
Verified
10/10 Excellent
Brennan
25 Feb 2026
Liked: Cleanliness, staff & service, amenities
Great location, and amazing hotel and staff. Felt luxury.
The rooms are tiny, but clean. The staff was friendly and helpful. The hotel was very dark, poorly lit throughout, I guess it was part of the theme of the property. Breakfast was okay, but you sometimes had to wait for a seat.