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Reviews of HOTEL UNIZO Osaka Umeda

3 out of 5
HOTEL UNIZO Osaka Umeda
1-10-3 Shibata, Kita-ku, Osaka, Osaka

Reviews

8.6

Excellent

Rating 10 - Excellent. 475 out of 1000 reviews" "
Rating 8 - Good. 367 out of 1000 reviews" "
Rating 6 - Okay. 105 out of 1000 reviews" "
Rating 4 - Poor. 42 out of 1000 reviews" "
Rating 2 - Terrible. 11 out of 1000 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

shinichiro

Stayed 3 nights in Jan 2024

8/10 Good

Jia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, it’s a very good place. Conveniently located to food and shopping. Room is clean, spacious for Japanese standard, some of the staff spoke good English and very helpful, will definitely stay there again next time.

8/10 Good

Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

jackie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Osaka train station, room was small but comfortable with view over the station. Breakfast was Japanese but good. So many malls and endless food options nearby. They only give you one small Japanese pillow.
Stayed 2 nights in Nov 2023

8/10 Good

sandra

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms little small but adequate. Worse thing was living out of the suitcases .we went with a twin room at 21sum which gives you an extra few squres to move
Stayed 6 nights in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Lovely staff. Conveniently located. Lobby lights a bit sterile and bright, but, heck, better than dark and dingy
Stayed 4 nights in Oct 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff and the hotel was really nice. Clean and really nice breath rooms. AC was good. It was also really close to nearby stations and malls. I would really recommend this place to anyone staying in Osaka!!
Stayed 3 nights in Aug 2023

2/10 Terrible

Rafi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
About the service zero points I asked front desk for 1 extra pillow They answered sorry we only provide with 1 pillow per bed so why don’t you use extra towels to make pillow Seriously 😳 Rooms were way small
Stayed 5 nights in Jul 2023

8/10 Good

SCOT

Liked: Staff & service, property conditions & facilities
The front desk staff were efficient and polite. Hotel is a 4-5 min walk from the bus terminal at the Umeda station with tons of eating places around and along the way. Hotel offers a lot of things- a station you can just take disposable razors, tooth brushes, shaving creams, etc if you forgot to pack them! Room has disposable slippers, a bathrobe, trouser press, iron, fridge, shoe polish, and other things for the business travelers. Only thing was that although the bathroom looked clean, it had a sweaty smell to it. But there was a bottle of odor freshener spray that you could use. Bed and sheets were clean, the mattress kinda on the firm side. Downstairs had a hotel restaurant, but I did not try there. All in all it was fine for my 1 night stay, and I would consider it again.
Stayed 1 night in Jul 2023

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot for a couple of nights.
Stayed 1 night in Jul 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Really close to Osaka Umeda station (5-6 min walk), which was very convenient. The oil was on the small side (to be expected) but had all of the essentials. Check-in and check-out was easy. All staff were friendly. I would recommend staying here if you want a basic, but great value stay.
Stayed 4 nights in Jul 2023

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
No nonsense hotel. Great for price and very clean. Location was perfect for a stay in this area of Osaka
Stayed 2 nights in Jun 2023

6/10 Okay

Robert, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing fancy about the property, Solid clean, close to shopping and train stations.
Stayed 4 nights in Jun 2023

8/10 Good

Angela

Stayed 3 nights in Jun 2023

10/10 Excellent

JAMES

Stayed 1 night in May 2023

10/10 Excellent

Nolan

Liked: Staff & service, amenities, property conditions & facilities
This hotel was an excellent find! I just stayed overnight but will definitely stay here longer the next time im in Osaka. Highly recommend!!
Stayed 1 night in May 2023

10/10 Excellent

Larson, Kaneohe

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was so close to shopping and dining. Close to Hankyu Station and about a 10 minute walk to JR Osaka Station. The hotel was great! Clean, a slightly more spacious bathroom than other "business" hotels.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a combo washer/dryer (same machine that does both functions) that if were available in the US, I would buy in a heartbeat. But there are only two machines and one of them was out of order. Availability will be a problem if more than 1 person decides to do their laundry at the same time.
Stayed 3 nights in Apr 2023

8/10 Good

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy for central Osaka By the local train tracks but not noisy
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel, 10-min walk from Umeda station
Stayed 4 nights in Mar 2023

8/10 Good

Joshua

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable distance to shops, market and stations and lots of food options in the are
Stayed 1 night in Mar 2023

10/10 Excellent

Ching Ying Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and Tidy
Stayed 2 nights in Mar 2023

10/10 Excellent

Patrick

Business traveller
Liked: Staff & service, property conditions & facilities
Super clean and great location to shops and food.
Stayed 1 night in Mar 2023

2/10 Terrible

Heng Cheng Pierre

Stayed 2 nights in Dec 2022

8/10 Good

Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Quiet
Conveniently located in Umeda on a quiet side street. We arrived before check-in time and they held our luggage while we explored the area. Quiet and clean, this was a simple hotel with the small sized standard room typical of Japan. The bathroom was particularly small but water pressure was strong and water was hot. Clean and friendly, this hotel did the trick.
Stayed 1 night in Dec 2022

10/10 Excellent

Dale

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Overall, I enjoyed my stay at UNIZO Osaka Umeda. The Front desk and Housekeeping staff were very courteous. The only thing I didn't like was the cleanliness of the washers in the laundry room. Sometimes guests don't clean the washer after they leave tissue/paper in their pockets when washing. But other than this, I give UNIZO an A rating. I already booked a 2 week stay in March 2023.
Stayed 23 nights in Nov 2022

4/10 Poor

Ed

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The shower curtain smelled really really bad. Made you not want to go to the bathroom.
Stayed 3 nights in Dec 2022

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this hotel. It was close to the station, had a decent sized bath and comfortable bed.
Stayed 3 nights in Nov 2022

10/10 Excellent

ROBERT BRIAN, Okayama

Stayed 1 night in Jul 2022

10/10 Excellent

Kaimu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
　
Stayed 1 night in Jun 2022

10/10 Excellent

Yiping

Liked: Staff & service
Stayed 1 night in May 2022

6/10 Okay

Takako

Stayed 1 night in Apr 2022

10/10 Excellent

KOJI

Stayed 3 nights in Feb 2022

10/10 Excellent

Zakia

Stayed 1 night in Feb 2022

10/10 Excellent

ROBERT BRIAN, Okayama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To be honest I stay at a LOT of hotels and for the price I was blown away. Very very nice room, excellent facilities - even a trouser press and sofa in a business room. Very clean, great bed. It is now my go to hotel chain when I travel. I was seriously impressed for the price. And to be only 5 mins walk from central Umeda shopping was a bonus.
Stayed 1 night in Oct 2021

8/10 Good

Karam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2021

8/10 Good

Christian

Stayed 5 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and really near to Osaka Station. Great price too!
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendlye staff, nice room.
Stayed 4 nights in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

YAT CHEE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is near subway and JR station and convenient to move around. Also has many restaurants nearby so food is not a problem finding. Typical Japanese sized hotel with all amenities provided.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great for easy transport, shopping, rooms small but good
Stayed 2 nights in Dec 2019

6/10 Okay

Colin, Melbourne, Australia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean, neat and modern. Our room, a twin double, was uncomfortably small for two people. The hotel overlooks railway tracks. While there is a double thickness of windows, which dampens much of the sound, it is still a bit noisy. We were there for two nights and wouldn't have wanted to be there any longer.
Stayed 2 nights in Dec 2019

8/10 Good

Ngan Yuk

Liked: Cleanliness, property conditions & facilities, room comfort
The location is good. The room is clean and tidy. However, some staff at reception cannot speak English or with poor skill in communication with English.
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019