Standard Twin Room, 2 Single Beds, Non Smoking (with 1 Extra bed)
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Reviews of Comfort Hotel Osaka Shinsaibashi

3 out of 5
Comfort Hotel Osaka Shinsaibashi
1-15-15 Higashi-shinsaibashi, Chuo-ku, Osaka, Osaka-fu

Reviews

8.2

Very good

Rating 10 - Excellent. 152 out of 432 reviews" "
Rating 8 - Good. 187 out of 432 reviews" "
Rating 6 - Okay. 72 out of 432 reviews" "
Rating 4 - Poor. 15 out of 432 reviews" "
Rating 2 - Terrible. 6 out of 432 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

May Yen

Liked: Staff & service
Surrounding is dirty due to night entertainment around that area.
Stayed 5 nights in Apr 2024

10/10 Excellent

Yu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
locate a center of shopping dinning area. The included breakfast service make it the high priority selection from the hotel list.
Stayed 7 nights in Jan 2024

10/10 Excellent

Wai Chu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

10/10 Excellent

Nur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good! Front desk very polite. Room super clean, the only thing i didnt like is the pillow. The rest is superb

10/10 Excellent

Karthik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room and very close to Dotonberi and other shopping and dining areas. Breakfast was excellent.
Stayed 2 nights in Nov 2023

10/10 Excellent

Viviene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Shinsaibashi shopping district, convenience stores nearby.
Stayed 1 night in Oct 2023

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great, everyone was so polite and helpful. Would stay here again.
Stayed 2 nights in Oct 2023

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fist time in Osaka
Definitely a good place to rest in a very busy and fun area. Breakfast is delicious!
Stayed 2 nights in Oct 2023

6/10 Okay

Filmer Catalino V

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the metro, shopping area and the restaurants. Bathroom was small. Breakfast was not bad.
Stayed 2 nights in Sep 2023

10/10 Excellent

Aubrey

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great location, near Datonbori. And very quiet. Room is quite small but good for two people.
Stayed 2 nights in Jul 2023

8/10 Good

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
It's nice and pleasant.
Stayed 8 nights in Jul 2023

6/10 Okay

Hydel

Travelled with family
Liked: Cleanliness
Walkable to Dotonbori and Shinsaibashi Station. Good selection of food for breakfast. The staff made sure that the room is cleaned well which somewhat made up for the pungent smell in the bathroom. You must leave the fan on and the bathroom door open otherwise the funky smell is overwhelming. The room size is tiny and stuffy. Bed is comfortable. Pillows are very thin so ask for extras.
Stayed 4 nights in Apr 2023

10/10 Excellent

Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very good, the staff are friendly and helpful
Stayed 1 night in Mar 2023

10/10 Excellent

Ann

Stayed 7 nights in Mar 2023

10/10 Excellent

Lallaine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is near the shopping area, restaurants and 20-25mins walk to Dotonbori. The staff is accommodating and helpful. Our room is clean, bed and pillow was comfy. Good size bedroom. We love their continental breakfast. Highly recommended. We will definitely come back again.
Stayed 3 nights in Apr 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great price and clean
This hotel is very close to some major shopping area and a subway station is nearby. View from my room (10th floor) overlooking the town was nice. I stayed for 7 nights. They cleaned my room every other day (by my request) and did a great job. The free breakfast was delicious and the cafeteria was always clean. They offer free drink service throughout the day. Overall service was great. Good hotel for very reasonable price.
View from my room
Stayed 7 nights in Mar 2023

8/10 Good

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the free breakfasts and huge seating area. Large hotel room window that opens alot, very amazing staff who are very professional and kind. Good amount of washing machine and dryers and cheap. The rooms bathroom would smell if the fan wasnt kept on while I was out.
Stayed 7 nights in Mar 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

SIEW YEN

Stayed 4 nights in Mar 2023

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Room comfort
great location, small room
location is great, center of lot of shops and restaurants, famous tourist attractions within walking distance. breakfast is ok, basically is the same every day. tea and coffee all day self serve. the only problem is the room is so small and the set up in the bathroom is really inconvenient, I think it's good if you travel alone
Stayed 10 nights in Mar 2023

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
Room comes with white light which i never encounter before compare to other hotels which i had stay. Toilet is small and cramp but manageable. Breakfast selection were just fine with regular American breakfast items.
Stayed 2 nights in Jan 2023

6/10 Okay

Mylene

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
A few of the staffs are well trained but one or two staffs are rather rude, especially one lady who is manning the counter. She doesnt speaks english and was quite unhappy when we spoke to her in english. If i were the management i would send all staff to a basic english class. Location wise, it's fabulous. However room was very small. The rate wasnt exactly cheap for the period i booked.

10/10 Excellent

Martha

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2022

10/10 Excellent

Tai Loung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staffs are nice and helpful
Stayed 5 nights in Nov 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Very basic hotel. Not the very best in its class but I won’t mind staying again if the price remains affordable.
Stayed 1 night in Mar 2021

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 5 nights in Jan 2020

8/10 Good

Dan, Canberra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is in a great and bustling spot in shinsaibashi, plenty of options for food and rink on the door step. Great shopping also a short stroll.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in a busy shopping and nightlife district. Very good value.
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Traveller, NZ

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
location perfect! Staff super friendly. Great breakfast. Good room, very clean and decent size. will definitely stay again.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here before and returned
Perfect location and free breakfast a bonus.
Stayed 4 nights in Apr 2019

8/10 Good

วรรณา

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, nice shopping, but a bit too much of night life outside when you go out late at night.
Stayed 1 night in Mar 2019

6/10 Okay

MICHAEL

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2019

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel and equipment are very comprehensive. comfortable and the room is spacious. Staff is good. but a bit far away for train station.
Stayed 2 nights in Jan 2019

6/10 Okay

zahra

Liked: Cleanliness
Great location within few min walk from station and Dotonbori area, it is a very good hotel compare to the price.
Stayed 2 nights in Jan 2019

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent option for tourists
This hotel has the best possible location for exploring Osaka. Nightlife is right out of the doorstep. A popular Irish bar is just across the street. Also Dotonbori the tourist nightlife spot is less than 5 minutes away. The hotelroom is clean and good. Breakfast is average. There is free coffee, orange juice etc. from 3pm to midnight in the lobby.
Stayed 7 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

8/10 Good

Wendy, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Very convenient, 10-12 mins walk to Namba station with all the shops and restaurants nearby
Stayed 4 nights in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not. Just don't.
Besides the location and free breakfast, do bot recommend. We got 50 usd stole from our luggage the single day we forgot to lock it. Room is tiny, bed is very uncomfortable, extremely small shower even in Japan standards, sticky carpet.
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loaction is good
Stayed 4 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2018

8/10 Good

Paulette, Gold Coast

Liked: Cleanliness, staff & service, property conditions & facilities
Small rooms but great location
Our room was the smallest room I have ever stayed in with not much space for us let alone our bags. It was also overheated which we could not control except by opening a window which let in the noise from the street below. However, it did have everything we needed, bed was comfortable and it was very clean. The bathroom was very tight but the shower is good. The breakfast did have something for every taste and the coffee machine was terrific. The location was excellent, only 7 min walk to the Dotonbori district and approx 10 min walk to the train station. Just across the road is a lively Irish pub that sells nice food & has live music. I would recommend this place if you are looking in this area and don't mind a tiny room.
Stayed 2 nights in Mar 2018

8/10 Good

Wai, honolulu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is small but the room is very clean. Hotel staffs are very helpful and friendly. Breakfast included and very good. Laundry is easy to use and clean. Hotel location is very awesome.
Stayed 3 nights in Mar 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Breakfast no good. Service ok. Hotel very old, need renovation.
Stayed 2 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel in the heart of Dotonbori
My son and I spent one night in Osaka wanting to experience the famous Dotonbori. We were not disappointed, a great location! Staff were really friendly and accommodating! Free breakfast is also a huge bonus!
Stayed 1 night in Feb 2018

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Osaka Holiday
Very good location, comfy bed, new facilities. Irish pub across road. Central to major shopping street
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, great location make up for the typically small room in Japan. Decent variety in the breakfast buffet. Walking distance to Dotonburi and 2 subwaty stations. Tons of restaurants and pubs in immediate area.
Stayed 3 nights in Sep 2017