Hilton Dalaman Sarigerme Resort & Spa - All Inclusive

5.0 star property
Luxury hotel on the beach, with 11 outdoor swimming pools
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hilton Dalaman Sarigerme Resort & Spa - All Inclusive

Bar (on property)
Family Room, Multiple Beds | View from room
Sports facility
Bar (on property)
Suite, 1 King Bed, Sea View | Bathroom

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Room service
    Room service
  • Spa
    Spa
  • Gym
    Gym
  • Pool
    Pool
The price is NZ$721
includes taxes & fees
6 Oct - 7 Oct
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Room options

Available filters for rooms
Showing 24 of 24 rooms

Family Suite

Highlights

Deck/patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 96 sq m
  • Sleeps 5
  • 3 King Beds

Twin Room, River View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LCD TV
Pillow menu
  • 36.4 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

Room, 1 King Bed (Lakehouse Swimup)

Highlights

Balcony
Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • 71 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, River View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LCD TV
Pillow menu
  • 36 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Plus)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LCD TV
Pillow menu
  • 76 sq m
  • Sleeps 6
  • 1 King Bed

Deluxe Room, 1 King Bed, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LCD TV
Pillow menu
  • 34 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Corner

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
  • 67 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, Multiple Beds (Deluxe with Swim-Up Pool)

Highlights

Balcony
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LCD TV
  • 112 sq m
  • Sleeps 6
  • 3 King Beds

Suite

Highlights

Balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
  • 131 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed

Deluxe Twin Room, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LCD TV
Pillow menu
  • 34 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

Room, 1 King Bed (Lake House Swim Up)

Highlights

Balcony
Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • 71 sq m
  • Sleeps 3
  • 1 King Bed

Standard Twin Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LCD TV
Pillow menu
  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

Room, 1 King Bed

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LCD TV
Pillow menu
  • 67 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LCD TV
Pillow menu
  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LCD TV
Pillow menu
  • 36.4 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

Standard Room, 1 King Bed, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LCD TV
Pillow menu
  • 36 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Swim-up Pool)

Highlights

Balcony
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LCD TV
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LCD TV
Pillow menu
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Family Room, Multiple Beds

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 142 sq m
  • Lake view
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Deluxe Twin Room (Swim-up Pool)

Highlights

Balcony
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LCD TV
  • 56 sq m
  • Sleeps 3
  • 2 Single Beds

LAKE HOUSE SWIM-UP SUITE WITH POOL VIEW

Highlights

Furnished balcony or patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
  • 142 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Grand Suite, Multiple Beds, Sea View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Private indoor hot tub
  • 195 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Suite, 1 King Bed, Sea View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Private indoor hot tub
  • 392 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed

Presidential Suite, Multiple Beds, Sea View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Private indoor hot tub
  • 475 sq m
  • Sea view
  • Sleeps 10
  • 1 King Bed and 6 Large Single Beds

Similar properties

About the area

Map
Sarigerme Tourism Center PO:11, Ortaca, Mugla, 48610

What's nearby

  • Sarigerme Beach - 14 min drive
  • Dalaman Train Station - 22 min drive
  • Kapikargin Sulfur Spa - 26 min drive
  • Kayacık Beach - 40 min drive
  • Iztuzu Beach - 50 min drive

Getting around

  • Dalaman (DLM-Dalaman Intl.) - 36 min drive

Restaurants

  • ‪Sarigerme Main Restaurant - ‬2 min walk
  • ‪Citrus Patisserie & Bar - ‬9 min walk
  • ‪Breeze Bar - ‬7 min walk
  • ‪Tt Hotels Sarıgerme Tropikal Hotel - ‬8 min walk
  • ‪Vento Bar - ‬6 min walk

About this property

Hilton Dalaman Sarigerme Resort & Spa - All Inclusive

Luxury eco-certified hotel near Sarigerme Beach
You can look forward to a free breakfast buffet, free water park access and a nightclub at Hilton Dalaman Sarigerme Resort & Spa - All Inclusive . This hotel is a great place to bask in the sun with a beachfront location, free beach cabanas and a beach bar. Indulge in a massage, a body scrub and a manicure/pedicure at the on-site spa. The on-site international cuisine buffet restaurant, Sarigerme Main Restaurant, offers breakfast, lunch and dinner. The 24-hour gym offers fitness classes and yoga classes; other things to do include windsurfing, waterskiing and volleyball. In addition to 4 poolside bars and a free food/drink shopping service, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 11 outdoor pools and an indoor pool, with a waterslide, free cabanas and sunloungers
  • Free self-parking, valet parking and extended parking
  • Bike hire, 6 outdoor tennis courts and a free beach club on-site
  • An electric car charging station, access to a nearby indoor pool and express check-out
Room features
All 493 rooms include comforts, such as 24-hour room service and pillow menus, as well as thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces.
Extra amenities include:
  • Highchairs, children's slippers and free infant beds
  • Free tea bags/instant coffee and electric kettles
  • Children's dressing gowns, hairdryers and shampoo
  • Wardrobes/cupboards, daily housekeeping and desks

All-inclusive details

All-inclusive room rates at Hilton Dalaman Sarigerme Resort & Spa - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Miniature golf
Football

Lessons/classes/games

Aerobics
Bartending
Dancing
Pilates
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Languages

English, German, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free beach shuttle
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Free secured, uncovered extended parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 4 coffee shops/cafes
  • 4 poolside bars
  • A bar/lounge
  • A beach bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • A la Turca Restaurant
  • Alize Italian Restaurant
  • Sarigerme Main Restaurant
  • Tao Far East Restaurant
  • Vela Sea Food Restaurant

Things to do

  • 11 outdoor pools
  • 24-hour gym
  • 6 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Art gallery
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Boat
  • Books
  • Canoeing
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fishing
  • Fitness classes
  • Free beach club
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Indoor pool
  • Indoor pool (guest access)
  • Karaoke
  • Kayaking
  • Library
  • Mini golf
  • Motor boating
  • Mountain biking
  • Nightclub
  • Outdoor pool (guest access)
  • Parasailing
  • Pedal boat
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Segway rentals/tours
  • Shopping centre
  • Snorkelling
  • Steam room
  • Surf lessons
  • Surfing/bodyboarding
  • Table tennis
  • Tennis lessons
  • Water skiing
  • Water sports equipment
  • Waterslide
  • Windsurfing

Family friendly

  • 11 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free cot
  • Free water park access
  • Grocery/convenience store
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (8,934 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In a regional park
  • On the beach
  • On the riverwalk
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 22 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • No lift
  • Pool access ramp on site
  • Pool hoist on site
  • Portable hoist available
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Building
  • Built in 2009
  • Electric bike charging
  • Lifeguards
  • Mediterranean architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Children's robes
  • Children's slippers
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 3 November to 28 March:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Property Registration Number 6841

We should mention

This property does not have any lifts
The seasonal pool will be open from April to October
Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hilton Dalaman Sarigerme
Hilton Dalaman Sarigerme Ortaca
Hilton Dalaman Sarigerme Resort
Hilton Dalaman Sarigerme Resort Ortaca
Hilton Sarigerme Resort
Hilton Dalaman Sarigerme Resort Ortaca
Hilton Dalaman Sarigerme Ortaca
Ortaca Hilton Dalaman Sarigerme Resort & Spa Hotel
Hotel Hilton Dalaman Sarigerme Resort & Spa Ortaca
Hilton Dalaman Sarigerme Resort & Spa Ortaca
Hilton Dalaman Sarigerme Resort
Hilton Dalaman Sarigerme
Hotel Hilton Dalaman Sarigerme Resort & Spa
Hilton Dalaman Sarigerme Resort Spa
Hilton Dalaman Sarigerme
Hilton Dalaman Sarigerme Resort Spa
Hilton Dalaman Sarigerme Resort Spa All Inclusive
Hilton Dalaman Sarigerme Resort & Spa - All Inclusive Hotel
Hilton Dalaman Sarigerme Resort & Spa - All Inclusive Ortaca

Frequently asked questions

Does Hilton Dalaman Sarigerme Resort & Spa - All Inclusive have a pool?

Yes, this property has an indoor pool, 11 outdoor pools and a children's pool. Pool access is from 8:00 AM to 6:00 PM. The swimming pool is closed seasonally each year from November 3 until March 28.

How much does it cost to stay at Hilton Dalaman Sarigerme Resort & Spa - All Inclusive ?

As of 22 Sept 2024, prices found for a 1-night stay for 2 adults at Hilton Dalaman Sarigerme Resort & Spa - All Inclusive on 6 Oct 2024 start from NZ$721.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Dalaman Sarigerme Resort & Spa - All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton Dalaman Sarigerme Resort & Spa - All Inclusive ?

Self-parking and valet parking are free at this property.

What time is check-in at Hilton Dalaman Sarigerme Resort & Spa - All Inclusive ?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Hilton Dalaman Sarigerme Resort & Spa - All Inclusive ?

Checkout is at noon. Late checkout is available for a fee.

Are there all-inclusive benefits at Hilton Dalaman Sarigerme Resort & Spa - All Inclusive ?

Some rate plans available at this hotel are all-inclusive.

Where is Hilton Dalaman Sarigerme Resort & Spa - All Inclusive located?

Nestled on the beach, this Ortaca hotel is in the city centre, 2.2 mi (3.5 km) from Sarigerme Beach and 23.3 mi (37.5 km) from İnlice Public Beach.

Hilton Dalaman Sarigerme Resort & Spa - All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 118 out of 159 reviews" "
Rating 8 - Good. 32 out of 159 reviews" "
Rating 6 - Okay. 4 out of 159 reviews" "
Rating 4 - Poor. 4 out of 159 reviews" "
Rating 2 - Terrible. 1 out of 159 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

simrat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Ali

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but Mehmet Yigit in the main restaurant was extraordinary person, attentive and humble wish him all the best in his future.
Stayed 1 night in Jun 2024

10/10 Excellent

Fred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memories are made of this.
This was our second time with you and on both occasions most enjoyable,and I hope that we may make it a third time, if of course you may reward a loyal customer, with an offer, well I can always ask? Regards Freddie.
Stayed 4 nights in May 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyable stay
Our first stay at the Hilton in Serigerme, hotel amazing, service brilliant, drinks on offer great quality, food very good with several different restaurants on offer.
Stayed 2 nights in May 2024

8/10 Good

Ann Theresa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with wonderful facilities. Staff very friendly and helpful. Unfortunately only 1 restaurant is included in all inclusive which was a bit disappointing. Wish they had a breakfast only option
Stayed 6 nights in Apr 2024

4/10 Poor

serran

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The food and cocktails were bot so good and the hotel in general just felt very old and the beach towels were of low quality.
Stayed 1 night in Sep 2023

8/10 Good

Sinan

Travelled with family and small children, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Too much mosquitos. Everything else was good for the price.
Stayed 6 nights in Aug 2023

8/10 Good

Elena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge hotel. Feels very American corporate. Nice art school but had to pay extra. Good buffet and good service. Felt it lacks some charm
Stayed 2 nights in Aug 2023

8/10 Good

Rod

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay.
Not as good as previous years, our mini bar hadn’t been fully stocked on arrival and wasn’t fully restocked afterwards, we had to request extra tea and coffee. No slippers in one room, just silly niggles but not the standard we have grown used to. Overall our stay seemed a little less luxurious to previous years, thinking of going back in August and hoping for improvement. Food was good and the kids had a great time just us picky adults!
Stayed 2 nights in May 2023

10/10 Excellent

NIMISHA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You have to go to Hilton Dalaman!!!
This hotel was amazing from the pre arrival communication to check in to every member of the team. The service was amazing, the choice and quality of food was mind blowing, and if you asked for something, every effort was made to ensure it was arranged. We used the spa facilities, again, incredible staff and service. Already looking at booking for next year.
Stayed 4 nights in May 2023

10/10 Excellent

Fred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

10/10 Excellent

Axita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect for a relaxing family holiday

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is absolutely massive with something for everyone. We only stayed here for a day and night before flying home. I think we could have occupied ourselves fro longer but maybe not a whole week. Not really our kind of hotel or holiday but we enjoyed it nevertheless. The cornily named "Mega Buffet" really is mega and the food is pretty good considering. Much is included but activities such as kayaking and windsurfing are extra.
Stayed 1 night in Sep 2022

10/10 Excellent

ALI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing is good but only sand not
Stayed 3 nights in Sep 2022

10/10 Excellent

MUJDE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, very good service, immaculate grounds, never felt crowded, loved every moment! Will be back!
Stayed 4 nights in Sep 2022

4/10 Poor

Anthony

Travelled with partner
Liked: Staff & service, property conditions & facilities
We arrived late in the evening. The reception whilst having my reservation were unaware that Expedia had already taken payment; so charged my credit card again and then subsequently cancelled the payment. Too late for dinner so were offerred sandwiches - sandwiches consisted of a tied-looking roll and chips. Breakfast was fine although finding a vacant table was a challenge; similar for dinner. The beach really was a non-event; many people stayed with the pools. All-in all-disappointing - really not our sort of hotel.
Stayed 2 nights in Jun 2022

8/10 Good

ALLAN

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2022

10/10 Excellent

Ruvani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and Excellent property.
Stayed 4 nights in Jun 2022

8/10 Good

Najda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the lake homes with swim up swimming pool access. The staff is not customer sevice oriented. We wished to dine at one of the A la carte restaurants, because we had not made a booking until 8pm - we could not dine. We had asked for daily newspapers - we never got them.
Stayed 2 nights in Jun 2022

10/10 Excellent

Önder

Stayed 3 nights in May 2022

10/10 Excellent

AKIN, miami

Stayed 2 nights in Apr 2022

10/10 Excellent

Asia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 5 nights in Oct 2021

8/10 Good

MAHDI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Robert

Liked: Property conditions & facilities, room comfort
Good do so much better Hilton..
To start our check in was delayed by over 1 hr because our room was not cleaned in time for the 3pm check in. We had requested a Sea View Room and whilst we had been given an excellent room in one of the Lakeside Villa's it was located at the rear of the Hotel and Sea Glimpse may have been a better description. The hotel provided Golf Buggy transport, which was generally quick and efficient. The following day our room was not made up due to a electrical fault on the door panel that requested not to be disturbed, (I am guessing this is why our room was not ready for us on arrival). After informing reception, this was fixed and room cleaned satisfactorily on the following day. Overall staff at the hotel were not so welcoming and service was slow and given without a smile. (maybe as end of season they had all forgotten their training). Staffing levels appeared ok but the clearing of tables etc. was not as efficient as it could have been. The Champaign and Wine Bar, together with Scotch and Cigar Lounge are a shadow of their former existence. Limited Wine and Scotch on offer and can not even smoke a cigar in the Cigar Lounge...... We tried out the Chinese Restaurant one evening, whilst OK the food arrived cold having been prepared in the main restaurant and travelled to the Chinese Restaurant. not even kept hot on burners that you might expect in traditional Chinese restaurants. Overall excellent hotel that could have done so much better..
Stayed 3 nights in Oct 2021

8/10 Good

ALLAN

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Oct 2021