- Liked: Cleanliness
- Disliked: Amenities, property conditions & facilities
Watch out for hidden fees. We flew into Orlando for two nights to do Disney before we drove to the beach. I was pleased with the reviews on this property but once we got to the resort there were so many hidden fees I was furious. We ended up paying $330 to book online, then an extra $430 at the hotel for hidden fees. Not to mention the room we booked was "not available" when we arrived so we were put in another room. Not impressed. In addition to that, maneuvering the property is annoying. It's terribly designed for parking and the amount of rooms there are. The restaurants are 2Star at best and the kids splash pool is freezing, My kids wouldn't swim in it and that is why we booked this place. Someone pulled the fire alarm in the middle of the night and it took forever to turn it off. Would not recommend this resort and we will not return. Try Gaylord Palms for a much better experience.