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Reviews of Sheraton Suites Orlando Airport

3.5 out of 5
Sheraton Suites Orlando Airport
7550 Augusta National Dr, Orlando, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 614 out of 1022 reviews" "
Rating 8 - Good. 197 out of 1022 reviews" "
Rating 6 - Okay. 91 out of 1022 reviews" "
Rating 4 - Poor. 63 out of 1022 reviews" "
Rating 2 - Terrible. 57 out of 1022 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an A hotel. We just came from a cruise and they let us do an early check in. The rooms are spacious and the bed was very comfortable!! I highly recommend this hotel. Staff was very friendly and they had both a restaurant and a bar with great food.
Stayed 1 night in May 2024

8/10 Good

Richard, Grand Prairie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in May 2024
Response from Sheraton Orlando Airport on 26 May 2024
Thank you for staying with us!

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing and is budget friendly. I was pleasantly surprised with all the amenities. The staff was on top of my need for an early check in.
Stayed 1 night in May 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to the airport which was great. We stayed for 3 days. The whole hotel was wonderful - from the staff, to the rooms, the pools, the restaurant. Highly recommend the Sheraton.
Stayed 3 nights in May 2024

10/10 Excellent

Rosalina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We decided to stay overnight at Sheraton Suite airport MCO because the Bluejet delayed and received 10x notification 😔 no choice for the peace of mind and safety !
Stayed 1 night in May 2024

10/10 Excellent

David

Liked: Staff & service
Place needs an update
Stayed 1 night in May 2024
Response from Sheraton Orlando Airport on 25 May 2024
Thank you for the feedback

10/10 Excellent

Irma

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Sheraton Orlando Airport on 25 May 2024
Thank you for the perfect score!

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well managed clean property.
Stayed 1 night in May 2024
Response from Sheraton Orlando Airport on 23 May 2024
Thank you for staying with us!

10/10 Excellent

Taisha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience Will definitely be back.
Stayed 2 nights in May 2024
Response from Sheraton Orlando Airport on 23 May 2024
Thank you for staying with us!

10/10 Excellent

Kenneth

Liked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Sheraton Orlando Airport on 23 May 2024
Thank you for the perfect score!

10/10 Excellent

Shannan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!
Stayed 1 night in May 2024
Response from Sheraton Orlando Airport on 22 May 2024
Thank you for the score!

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were amazing
Stayed 3 nights in May 2024
Response from Sheraton Orlando Airport on 21 May 2024
Thank you for the feedback

2/10 Terrible

Keeneth

Stayed 3 nights in May 2024
Response from Sheraton Orlando Airport on 22 May 2024
Thank you for the score and we do apologize for not meeting your expectations.

10/10 Excellent

James Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing, clean rooms, very comfortable beds. Location to the airport makes it easy to not worry about traffic, no matter what time of day. Ill definitely come back to this property when visiting Orlando.
Stayed 1 night in May 2024
Response from Sheraton Orlando Airport on 21 May 2024
Thank you for staying with us and please come back again soon!

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff with great amenities.
Stayed 1 night in May 2024
Response from Sheraton Orlando Airport on 21 May 2024
Thank you for staying with us!

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, but they make you pay to park there.
Stayed 1 night in May 2024
Response from Sheraton Orlando Airport on 21 May 2024
Thank you for the feedback

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in May 2024
Response from Sheraton Orlando Airport on 16 May 2024
Thank you for the perfect score!

4/10 Poor

Cynthia

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
A place to not stay definitely
Stayed 1 night in May 2024
Response from Sheraton Orlando Airport on 14 May 2024
Thank you for your review and we do apologize for not meeting your expectations.

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in May 2024
Response from Sheraton Orlando Airport on 10 May 2024
Thank you for staying with us!

10/10 Excellent

Gavin

Stayed 3 nights in May 2024
Response from Sheraton Orlando Airport on 8 May 2024
Thank you for your feedback!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay when you have an early flight
Stayed 1 night in May 2024
Response from Sheraton Orlando Airport on 7 May 2024
Thank you for staying with us!

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Sheraton Orlando Airport on 7 May 2024
Thank you for the perfect score!

10/10 Excellent

Marielos

Stayed 1 night in May 2024
Response from Sheraton Orlando Airport on 25 May 2024
Thank you for the perfect score!

10/10 Excellent

Francys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have a great time during our visit
Stayed 1 night in Apr 2024
Response from Sheraton Orlando Airport on 3 May 2024
Thank you for staying with us!

6/10 Okay

Martin

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in May 2024
Response from Sheraton Orlando Airport on 7 May 2024
Thank you for the score

10/10 Excellent

kim

Travelled with partner
We had a pleasant stay. Food was surprisingly REALLY GOOD. Pool much smaller than posted on web site, but that’s ok. It was clean & water temp was perfect. We’d stay again if in the area.
Stayed 1 night in Apr 2024
Response from Sheraton Orlando Airport on 2 May 2024
Thank you for staying with us!

10/10 Excellent

Arlington

Stayed 1 night in Mar 2024
Response from Sheraton Orlando Airport on 21 May 2024
Thank you for the perfect score!

10/10 Excellent

Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with very nice rooms and staff. My go to when Orlando.
Stayed 1 night in Apr 2024
Response from Sheraton Orlando Airport on 30 Apr 2024
Thank you for staying with us!

8/10 Good

Inga

Business traveller
Liked: Staff & service, property conditions & facilities
Wonderful shuttle service!
Stayed 1 night in Apr 2024
Response from Sheraton Orlando Airport on 30 Apr 2024
Thank you for your feedback

10/10 Excellent

Darlene, Mandeville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We unfortunately did not make a connecting flight late at night. Your staff free Ted is professionally and friendly. Thanks for the hot water and cool AC. The welcoming drink ticket was also much appreciated.
Stayed 1 night in Apr 2024
Response from Sheraton Orlando Airport on 30 Apr 2024
Thank you for staying with us!

10/10 Excellent

Nadia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient place to stay.
Stayed 1 night in Apr 2024
Response from Sheraton Orlando Airport on 30 Apr 2024
Thank you for the feedback!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Just fine for our overnight stay with shuttle transport to and from Orlando Int. airport.
Stayed 1 night in Apr 2024
Response from Sheraton Orlando Airport on 30 Apr 2024
Thank you for the feedback!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sheraton Orlando Airport on 30 Apr 2024
Thank you for the perfect score!

10/10 Excellent

Sasha

Travelled with group
Liked: Amenities
Amazing hotel! Everyone was very pleasant!
Stayed 1 night in Apr 2024
Response from Sheraton Orlando Airport on 27 Apr 2024
Thank you for the perfect score!

10/10 Excellent

Danilo, Bay Point

Liked: Cleanliness, staff & service, property conditions & facilities
For the most part it was great but It doesn't make sense to pay $15 a night when you have to park yourself, it's not covered or valet.
Stayed 2 nights in Apr 2024
Response from Sheraton Orlando Airport on 27 Apr 2024
Thank you for staying with us. We just wanted to let you know that we do charge for parking, as do all the full service properties around the airport area. Next time, you can choose our park and fly rates, which allow you to have up to 7 days of parking included in the rate.

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely heated pool, that wasn't too busy during my stay. Great breakfast buffet and happy hour, with friendly wait staff. Glad I selected this hotel, as it seemed a bit smaller than the others in the area, and was easier for family members with mobility issues to get around quickly and comfortably.
Stayed 3 nights in Apr 2024
Response from Sheraton Orlando Airport on 24 Apr 2024
Thank you for staying with us and we hope to see you again soon!

10/10 Excellent

Guangan

Stayed 1 night in Apr 2024
Response from Sheraton Orlando Airport on 8 May 2024
Thank you for the perfect score!

8/10 Good

Tanya

Stayed 1 night in Apr 2024
Response from Sheraton Orlando Airport on 8 May 2024
Thank you for the score!

10/10 Excellent

Joseph

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The venue was easily accessible
Stayed 1 night in Apr 2024
Response from Sheraton Orlando Airport on 16 Apr 2024
Thank you for staying with us!

8/10 Good

Syed

Liked: Cleanliness, staff & service, property conditions & facilities
They charge extra for Car Park, that was unusual
Stayed 1 night in Apr 2024
Response from Sheraton Orlando Airport on 18 Apr 2024
Thank you for the review

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sheraton Orlando Airport on 16 Apr 2024
Thank you for the perfect score!

10/10 Excellent

Nicolle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sheraton Orlando Airport on 16 Apr 2024
Thank you for the perfect score!

2/10 Terrible

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long trip from Chicago I went to sleep after dinner to be woken up by a fire alarm at 1:50 am. No reasoning was offered after we all gathered in the lobby except that we could return. . After returning to our room the alarm went off again. Wasn’t able to fall asleep and sat up the entire night. I asked to talk to the manager in the am but wasn’t available and said they would call and Im still waiting. I would like compensation from Sheraton for my inconvenience.
Stayed 1 night in Apr 2024
Response from Sheraton Orlando Airport on 12 Apr 2024
Thank you for the review and we do apologize for the issues with the fire alarm.

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from Sheraton Orlando Airport on 12 Apr 2024
Thank you for the perfect score!

10/10 Excellent

John

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Ease of check in and parking
Stayed 1 night in Apr 2024
Response from Sheraton Orlando Airport on 11 Apr 2024
Thank you for the perfect score!

10/10 Excellent

Latoya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about this hotel.
Stayed 3 nights in Mar 2024
Response from Sheraton Orlando Airport on 11 Apr 2024
Thank you for staying with us!

6/10 Okay

Simone

Travelled with family
Liked: Staff & service, amenities
I think the food needs to be better shrimp was very under breaded and greasy, the cucumbers had thick, green bitter skin left on them with the salads, the sandwich bread was very, very thick compared to the filling inside. Kitchen needs a little work, but everything else was perfect.
Stayed 1 night in Apr 2024
Response from Sheraton Orlando Airport on 11 Apr 2024
Thank you for your honest feedback

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
The transportation to and from the airport was awesome. The rooms were large and comfy.
Stayed 1 night in Apr 2024
Response from Sheraton Orlando Airport on 9 Apr 2024
Thank you for staying with us!

10/10 Excellent

EILEEN

Stayed 1 night in Mar 2024
Response from Sheraton Orlando Airport on 24 Apr 2024
Thank you for the perfect score!

8/10 Good

jody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sheraton Orlando Airport on 4 Apr 2024
Thank you for the score!