2 outdoor pools, pool umbrellas, pool loungers
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Reviews of Hilton Vacation Club Aqua Sol Orlando West

3.5 out of 5
Hilton Vacation Club Aqua Sol Orlando West
17777 Bali Blvd, Winter Garden, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 2105 out of 3556 reviews" "
Rating 8 - Good. 789 out of 3556 reviews" "
Rating 6 - Okay. 298 out of 3556 reviews" "
Rating 4 - Poor. 180 out of 3556 reviews" "
Rating 2 - Terrible. 184 out of 3556 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Scott

Travelled with family and small children
Can’t drink near the pool. The life guards spend more time monitoring how close the drinks are to the pool than they do watching for ppl drowning. Very obnoxious! Great slides for the kids. We had an updated room. It was clean.
Stayed 4 nights in May 2024

10/10 Excellent

Renea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. The construction outside makes it a little tricky to get in and out but that was minor. Staff was friendly, grounds kept up, room was nice…furniture could definitely be replaced, that wasn’t a huge deal. Overall, I would recommend staying here especially families. We enjoyed our stay very much.
Stayed 7 nights in May 2024

10/10 Excellent

Sentoria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Old furniture. Cracks in shower floors (i was on the 4th floor). Bed headboard was not connected to anything.
Stayed 1 night in May 2024

10/10 Excellent

Nicholas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
This property was absolutely perfect for our family. We loved the access to the water park, fishing, mini golf, playground, and a slew of other activities that they have throughout the day, each day. I will say though, the rooms are dated and need some enhancing, other than that, it's perfect for families.
Stayed 4 nights in May 2024

8/10 Good

Tommy

Travelled with partner
Liked: Staff & service, amenities
Property was under renovation so some things were difficult to get around
Stayed 2 nights in May 2024

10/10 Excellent

Jessica

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean and nice o stay at, our third time there.
Stayed 5 nights in May 2024
Response from Mrs. Rodriguez on 25 May 2024
Hello Jessica, thank you for choosing Aqua Sol as your vacation destination, we appreciate hearing from you, and we are pleased to know that you had a great experience. Hope to have you back soon with us.

10/10 Excellent

Tiffanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 2nd time staying. I was not impressed the first time, however this property and service has made a complete 180 since being bought by Hilton. My only complaint is that paint was chipping in the bathtub which gave the appearance of being dirty. Other than that, I will definitely be returning.
Stayed 4 nights in May 2024
Response from Mrs. Rodriguez on 25 May 2024
Hello Tiffanie, thank you for choosing Aqua Sol as your vacation destination, we appreciate hearing from you, and we are pleased to know that you had a great experience. Hope to have you back soon with us.

8/10 Good

Yusisleydi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Some staff need to be better training.. (reception) disrespectful
Stayed 2 nights in May 2024
Response from Mrs. Rodriguez on 25 May 2024
Hello Yususleydi, thank you for choosing Aqua Sol Hilton Vacation Club and for completing our survey. We appreciate your feedback and especially to know what we can do to improve your next visit. My apologies for any inconvenience encountered. Let us know when you are returning and what we can do to ensure you have a great stay. Regards,

10/10 Excellent

Dawn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved separate bathrooms and bedrooms, along with the full kitchen and washer/dryer combo. We also enjoyed the waterpark and the pool. This property has so many amenities, and nice staff every where you turn. Only thing we wished they would add is hooks in the bathrooms for your towels.
Stayed 6 nights in May 2024
Response from Mrs. Rodriguez on 25 May 2024
Hello Jessica , thank you for choosing Aqua Sol as your vacation destination, we appreciate hearing from you, and we are pleased to know that you had a great experience. Hope to have you back soon with us.

10/10 Excellent

Candice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our third time at this hotel. First two times is was a Liki Tiki, even when I booked it this time it was Liki Tiki. The transition hasn't stopped the quality of service. Some things not working properly as they get transitioned. The only down side abput the Hilton transitions is I'm sure we wont be able to afford it next time.
Stayed 5 nights in May 2024
Response from Mrs. Rodriguez on 25 May 2024
Hello Candice, thank you for choosing Aqua Sol as your vacation destination. We appreciate your feedback. We are happy that you enjoyed your stay with us, as a little reference you can download our app Hilton honors and received great pricing, discounts and more. We look forward to welcoming you back. Safe travels.

6/10 Okay

Yaisyry

Liked: Staff & service
Smoking areas very uncomfortable
Stayed 2 nights in Mar 2024
Response from Mrs. Rodriguez on 25 May 2024
Hello Yaisyry, thank you for choosing Aqua Sol Hilton Vacation Club and for completing our survey. We appreciate your feedback and especially to know what we can do to improve your next visit. My apologies for any inconvenience encountered. Let us know when you are returning and what we can do to ensure you have a great stay. Regards,

10/10 Excellent

Mary

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. We would recommend this resort to anyone.
Stayed 3 nights in Apr 2024
Response from Yasmine Warszavsky Span on 24 May 2024
Greetings,Thank you for choosing Aqua Sol and for completing the survey. Best regards.

4/10 Poor

alton, Huntsville

Liked: Staff & service
Disliked: Cleanliness
Just didn’t like it
Stayed 2 nights in May 2024
Response from Yasmine Warszavsky Span on 24 May 2024
Greetings,Thank you for choosing Aqua Sol and for completing the survey. Best regards.

10/10 Excellent

Niurky, Hollywood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2024
Response from Yasmine Warszavky Span on 24 May 2024
Greetings,Thank you for choosing Aqua Sol and for completing the survey. Best regards.

10/10 Excellent

Nisrine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is great, resort is very clean and quiet.
Stayed 6 nights in May 2024
Response from Shane Oliver on 24 May 2024
It has been our pleasure to serve you. We hope that in the near future you will select us once again as your resort vacation destination.

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll be back
Stayed 5 nights in May 2024
Response from Shane Oliver on 24 May 2024
It has been our pleasure to serve you. We hope that in the near future you will select us once again as your resort vacation destination.

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Mrs. Rodriguez on 25 May 2024
Hello Sonia, thank you for choosing Aqua Sol as your vacation destination. We appreciate your feedback. We are happy that you enjoyed your stay with us. We are looking forward to welcoming you home in a near future.

10/10 Excellent

Francisco

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in May 2024
Response from Shane Oliver on 22 May 2024
Hello Francisco, thank you for for you survey. We love that you enjoyed your stay with us.

10/10 Excellent

Kassie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 5th stay and as always everything was amazing. From the staff, to the amenities, to the condo, everything was perfect. My only complaint is they make the security wear all black uniforms in the Florida heat.
Stayed 5 nights in May 2024
Response from Yasmine Warszavsky-Span on 22 May 2024
Thank you for choosing Aqua Sol Resort over the years as your vacation destination of choice. We sincerely appreciate you taking the time to provide us with your feedback.

10/10 Excellent

Alejandra, Chelsea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was not awarded that the building was under construction.
Stayed 3 nights in May 2024
Response from Yasmine Warszavsky-Span on 22 May 2024
Thank you for choosing Aqua Sol Resort over the years as your vacation destination of choice. We sincerely appreciate you taking the time to provide us with your feedback.

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024
Response from Yasmine WarszavskySpan on 23 May 2024
Greetings,Thank you for choosing Aqua Sol Resort for your vacation destination of choice. We sincerely appreciate you taking the time to provide us with your feedback. Regards.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service, clean rooms, nice pools.
Stayed 1 night in May 2024
Response from Yasmine Warszavsky-Span on 22 May 2024
Thank you for choosing Aqua Sol Resort for your vacation destination of choice.

10/10 Excellent

Sam

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 4 nights with small children. It was a great stay! The staff was all so friendly and helpful. We did most all the activities provided which was also wonderful! This resort has much to offer on site really giving a day full without having to leave. We used the water park/pool area, playground, putt-putt, paddle boating, basketball, and volleyball. The art center even offered some additional paid activities. My kids made stuffed animals. - I would definitely recommend! They were doing construction on the front entrance which caused some confusion getting in the first time but nothing that couldn’t be worked around. Overall our place was clean and nice. Offered everything we needed.
Stayed 4 nights in May 2024
Response from Yasmine Warszavsky-Span on 22 May 2024
Thank you for choosing Aqua Sol Resort over the years as your vacation destination of choice. We sincerely appreciate you taking the time to provide us with your feedback. We are glad that you enjoyed our property.Best regards.

6/10 Okay

TAMIKA

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in May 2024
Response from Yasmine Warszavsky-Span on 22 May 2024
Thank you for choosing Aqua Sol Resort over the years as your vacation destination of choice. We sincerely appreciate you taking the time to provide us with your feedback.

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities
There was a lot of construction going on around the entrance area of the hotel. Made it kind of noisy and hard to get around. But this is a temporary thing and it will be better once its done I'm sure.
Stayed 3 nights in May 2024
Response from Yasmine Warszavsky-Span on 21 May 2024
Greetings,Thank you for choosing Aqua Sol. We hope to see you soon for another great vacation.Regards.

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
Los tragos malisimas, es mejor llevar su propio bebida
Stayed 2 nights in Apr 2024
Response from Yasmine Warszavsky-Span on 21 May 2024
Greetings,Thank you for choosing Aqua Sol. We hope to see you soon for another great vacation.Regards.

8/10 Good

Miguel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gustó la estancia en el lugar, lo único que no nos agradó es que no nos dejaban poner música ni dentro del departamento pasadas las 10 y fuimos a vacacionar, el chico que trabajaba en el parque acuático no quería abrir el parque nuevamente a pesar de que la administración aprobó que abrieran y estábamos varias personas molestas por que vamos de vacaciones y nos tocó salir del lugar ya que no querían abrir la piscina después de una pequeña lluvia. Por lo demás súper bien muy limpio.
Stayed 2 nights in May 2024
Response from Yasmine Warszavky Span on 21 May 2024
Greetings,Thank you for choosing Aqua Sol. We hope to see you soon for another great vacation.Regards.

10/10 Excellent

Leah, Bassett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place! It was perfect for a Disney visit, then other activities at the resort! Highly recommend
Stayed 3 nights in May 2024
Response from Yasmine Warszavky Span on 21 May 2024
Greetings,Thank you for choosing Aqua Sol. We hope to see you soon for another great vacation.Regards.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Overall really liked the place would stay again for sure. The only thing that was alittle off to me was that there was no extra pillows or sheets for the sofa bed.
Stayed 3 nights in May 2024
Response from Yasmine Warszavky Span on 24 May 2024
Greetings,Thank you for choosing Aqua Sol and for completing the survey. Best regards.

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service
There was lots for the family to do and different pool to swim in. Pool open late was great
Stayed 5 nights in May 2024
Response from Yasmine Warszavsky-Span on 21 May 2024
Greetings,Thank you for choosing Aqua Sol. We hope to see you soon for another great vacation.Regards.

10/10 Excellent

Raymond

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was in an excellent location. Close to plenty of dining options. The facilities were clean and very well maintained and the staff was very friendly and helpful. I will be making another visit to this resort my next time traveling to Orlando for vacation.
Stayed 3 nights in May 2024
Response from Yasmine Warszavsky-Span on 21 May 2024
Greetings,Thank you for choosing Aqua Sol. We hope to see you soon for another great vacation.Regards.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2024
Response from Yasmine Warszavsky-Span on 21 May 2024
Greetings,Thank you for choosing Aqua Sol. We hope to see you soon for another great vacation.Regards.

10/10 Excellent

Alora

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was huge and I was so impressed with the space! Staff was very welcoming and informative on amenities and local attractions! Water park was ideal for smaller children but my son was still happy to have slides!
Stayed 2 nights in May 2024
Response from Yasmine Warszavsky-Span on 21 May 2024
Greetings,Thank you for choosing Aqua Sol. We hope to see you soon for another great vacation.Regards.

6/10 Okay

Elmer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I have stayed in this property multiple timew throughout the years, but this time I left a bit dissapointed. The entrance and exit was a bit of a hustle because of the construction going on. Also, at the time of check in the staff wasnt as friendly and wasnt that helpful with the questions I had. I had made a reservation for a king size room and was given a queen size room. The next day I reach out the front desk and they told they had actually given me a queen instead of a king. They offered a free upgrade but since I was already settled and with two kids, we didnt want to move since we were checking out the next day. They tried make it right and offered that next time I stayed there, they will offer an upgrade free of charge. They also charged me half the resort the fee they had previously charged. I really hope they honor the free upgrade when I go back.
Stayed 2 nights in May 2024
Response from Yasmine Warszavsky-Span on 21 May 2024
Greetings,Thank you for choosing Aqua Sol. We hope to see you in the future, and we want to make sure that it will be a great vacation.Regards.

10/10 Excellent

Tanya

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've been coming here for our Annual Church Retreat and we love it! Very peaceful and beautiful. My grands love it as well and we've also came for Thanksgiving. Everyone was friendly and we will continue to come back!
Stayed 2 nights in May 2024
Response from Shane on 17 May 2024
We love that you enjoyed your stay. We look forward to having you again.

10/10 Excellent

Kimberly

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very comfy and friendly staff
Stayed 4 nights in Mar 2024
Response from Yasmine Warszavsky-Span on 15 May 2024
Greetings,Thank you for choosing Aqua Sol and thank you for completing the survey,Best regards.

10/10 Excellent

Mark

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here with two children (11 and 8 years old). I was nervous from some of the reviews, but we had a wonderful stay! Our room was a one bedroom and our kids slept on the pull-out couch. Our first day we needed sheets and blankets for the pull-out couch so we told the front desk. Someone brought it to our room within an hour. Another day we needed more shampoo. I texted them and someone came within 15 mins. This place worked out great for us and most of the time were out doing things in FL. Disney and others were close enough, not a terrible drive! The pools were great! My kids loved the water park but also loved the single pools. We did take the boats out one of the days and had fun! They had some construction going on so coming in was a little annoying but not the end of the world. When we came, they did ask us about a timeshare at check-in, we said no thanks and they never asked us again. Place was clean, staff was nice. We would stay here again if coming back to the area.
Stayed 6 nights in May 2024
Response from Yasmine Warszavsky-Span on 15 May 2024
Greetings,Thank you for choosing Aqua Sol and thank you for completing the survey. We are so glad that you enjoyed the property.Best regards.

10/10 Excellent

caira m

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay at the Hilton vacation club. One thing that could be taken into consideration is a contact number. It is impossible to reach them.
Stayed 3 nights in May 2024
Response from Yasmien Warszavsky-Span on 16 May 2024
Greetings,Thank you for choosing Aqua Sol Resort for your vacation destination of choice. Please feel free to contact the resort directly.Best regards.

8/10 Good

Sade

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Funny clean enviroment
Stayed 2 nights in May 2024
Response from Yasmine Warszavsky-Span on 15 May 2024
Greetings,Thank you for choosing Aqua Sol and thank you for completing the survey.Best regards.

10/10 Excellent

Briana

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
It’s was nice didn’t have a upgrade room at first but something happened to my building so they upgrade my room it was a complete difference
Stayed 7 nights in May 2024
Response from Yasmine Warszavky Span on 15 May 2024
Greetings,Thank you for choosing Aqua Sol and thank you for completing the survey.Best regards.

10/10 Excellent

Jasmine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very nice. We enjoyed the water park
Stayed 3 nights in May 2024
Response from Yasmine Warszavsky-Span on 15 May 2024
Greetings,Thank you for choosing Aqua Sol and thank you for completing the survey.Best regards.

4/10 Poor

troy

Travelled with family
Disliked: Staff & service, property conditions & facilities
Security at the property is super rude. K ok’ing people out of the pool 15 min early in a very unprofessional way. Not enough pool for number of guests so it was always packed. Entry security was lazy and rude.
Stayed 5 nights in May 2024
Response from Yasmine Warszavsky-Span on 15 May 2024
Greetings,Thank you for choosing Aqua Sol and thank you for completing the survey.Best regards.

8/10 Good

Stephanie

Stayed 2 nights in May 2024
Response from Yasmine Warszavsky-Span on 15 May 2024
Greetings,Thank you for choosing Aqua Sol and thank you for completing the survey.Best regards.

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, amenities
Everyone was so helpful and nice. Love the security. And the safety of the property
Stayed 3 nights in May 2024
Response from Yasmine Warszavsky-Span on 15 May 2024
Greetings,Thank you for choosing Aqua Sol and thank you for completing the survey.Best regards.

10/10 Excellent

Jennely

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were checked on to see how things are going. And also asked if we needed anything via phone calls and text. It was an amazing visit we will be back.
Stayed 6 nights in May 2024
Response from Yasmine W-Span on 12 May 2024
Greetings,Thank you for choosing Aqua Sol and we hope to see you and your family in the future.Best regards,

10/10 Excellent

Laura

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property , we love it .
Stayed 3 nights in May 2024
Response from Yasmine W-Span on 10 May 2024
Greetings,Thank you for choosing Aqua Sol Resort for your vacation destination of choice. We sincerely appreciate you taking the time to provide us with your feedback. Regards.

10/10 Excellent

Leslie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Waterpark was great and live the text updated throughout the day.
Stayed 4 nights in Apr 2024
Response from Yasmine W-Span on 10 May 2024
Greetings,Thank you for choosing Aqua Sol Resort for your vacation destination of choice. We sincerely appreciate you taking the time to provide us with your feedback. Regards.

10/10 Excellent

KONSTANDINOS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the different pools and activities available.
Stayed 4 nights in May 2024
Response from Yasmine Warszavsky-Span on 9 May 2024
Greetings,Thank you for choosing Aqua Sol. Best regards.

8/10 Good

alison

Travelled with family
I’ll be honest I was very skeptical to stay here, but the entire experience exceeded my expectations. The staff was amazing. The room was great. The amenities were perfect for the kids. Highly recommend!
Stayed 5 nights in May 2024
Response from Yasmine W-Span on 8 May 2024
Greetings,Thank you for choosing Aqua Sol Resort. Regards.

10/10 Excellent

Hector

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious easy with connecting rooms.
Stayed 2 nights in May 2024
Response from Yasmine W.S. on 7 May 2024
Greetings,Thank you for choosing Aqua Sol for your vacation destination.Best regards.