Upgrade fee for a premium room is standard practice at hotels and you were informed of this upfront when you requested an upgrade through Expedia messaging service 6 days before your check in date. Thank you for your feedback.

Thank you for your feedback

Thank you for your feedback. We will be addressing your concerns.

Dear Lochan,Thank you for taking a moment to share your thoughts. We strive to deliver fantastic experiences for our guests, so we apologize for any concerns during your stay. We are disappointed we fell short of your expectations, and we will share your comments with our team to ensure we are meeting our high standards going forward. Your feedback is appreciated, and we hope to have another opportunity to change your perceptions in the future.

Thank you for your feedback. We will be addressing your concerns.

Thank you for your feedback. We hope to see you again soon!

Thank you for your feedback! Come se us again.

Thank you for your feedback

Thank you for your feedback. We hope to see you again!

Thanks for staying with us. We appreciate your feedback!

Thanks for your feedback!

Thanks for staying with us. We appreciate your feedback!

Thank you for your feedback. Come see us again!

Thank you for your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback

Thanks for staying with us. We appreciate your feedback

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thank you for choosing to stay with us. It was our pleasure to have you as our guest, and we hope you had a comfortable and enjoyable experience during your time with us. We greatly appreciate your support and trust in our services. Your satisfaction is our top priority, and we are delighted to know that we could contribute to making your stay a pleasant one. We look forward to welcoming you back in the future. Until then, safe travels back home

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Dear Chen,We know there's no better way to start a busy day than with a delicious breakfast, so we are delighted you were impressed. Thank you for choosing Embassy Suites By Hilton Orlando Downtown and sharing your kind, five-star review. We look forward to welcoming you back for another great stay.

Dear William,Thank you so much for the five-star rating! We're so happy to know that our wonderful happy hour and tasty breakfast both left a positive impression on you during your visit. It would be a pleasure to host you again soon, so hurry back!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Dear Jason,Thank you for your review. We are so glad you chose to stay with us during your time in Orlando and that our hospitable team left a memorable impression on you. That said, we are always working to offer the best services and facilities to our guests, so we appreciate your feedback on where we can improve. It was a pleasure having you here, and we hope you will have a chance to come back soon.

Dear Kristofor,We were happy to provide you with clean, comfortable accommodations, and we're glad your overall stay was pleasant. However, we apologize for any confusion about our location, and we'll look into this further. The next time you're in town, please come see us again.

Thanks for staying with us. We appreciate your feedback!

Dear Frank,Many thanks for choosing to stay at Embassy Suites By Hilton Orlando Downtown! We're happy you enjoyed our complimentary evening reception. Your excellent rating is valued, and we hope you'll return.

Dear Kristy,Thank you for your glowing review of Embassy Suites By Hilton Orlando Downtown! We're happy to hear you enjoyed your stay, including our immaculate, spacious accommodations, comfy beds, and on-site amenities. It would be wonderful to welcome you back anytime.

Dear Luis,Location is one of the most important aspects of taking a trip, so we're glad that you could experience all the convenience ours affords our guests. It was a delight hosting you at Embassy Suites By Hilton Orlando Downtown, and we appreciate you taking the time to leave such an excellent review. Come back anytime!

Dear Peter,Thank you for sharing your experience with us. We're delighted you enjoyed our breakfast and complimentary happy hour, and we appreciate your kind words regarding our team's hospitality. However, we're concerned about the inconveniences you faced with the elevator and noise disturbances. Rest assured, our team will promptly address these issues. It was a pleasure to have you stay with us, and we hope to welcome you back to Embassy Suites By Hilton Orlando Downtown for an even better stay.

Thanks for staying with us. We appreciate your feedback!

Dear Tiffaney,Thank you for your recent stay and we appreciate you taking the time to share your valuable comments. We're disappointed to hear you were dissatisfied with aspects of your stay and that you did not receive daily fresh washcloths and hand towels; we will address this with our housekeeping team to review where improvements could be made. We're also sorry we are unable to give credit towards your Hilton Honors as we provide complimentary breakfasts but we do welcome your feedback. We're grateful for your review, and we hope to exceed your expectations the next time you're in the area.

Thanks for staying with us. We appreciate your feedback!

Dear Jessica,It was a pleasure hosting you at Embassy Suites By Hilton Orlando Downtown! We're glad our clean, convenient accommodations and tasty breakfast impressed you, and we look forward to your next visit.

Thanks for staying with us. We appreciate your feedback!

Dear Misty,We're delighted you enjoyed our Happy Hour and found our location convenient. Thank you for sharing your positive experience at Embassy Suites By Hilton Orlando Downtown, and we hope to see you again for more fun!

Dear Roy,Thank you for choosing Embassy Suites By Hilton Orlando Downtown! We're glad our location worked well for your trip, and we look forward to seeing you again soon.

Dear Garrett, We're delighted to hear that you had such a good time with us at Embassy Suites By Hilton Orlando Downtown. Thank you for your kind words, and we hope you'll join us again soon for more cocktails and fun.

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Dear Steven,It was such a pleasure to welcome you to Embassy Suites By Hilton Orlando Downtown! We're delighted our hospitable team left a memorable impression on you and that you had the chance to indulge in our tasty offerings. Thank you for your great review and perfect rating, and we hope you return soon!

Dear Josh,Thank you for sharing your positive experience at Embassy Suites By Hilton Orlando Downtown! We're thrilled you enjoyed our unique vibe and had a great stay. We look forward to welcoming you back for another fantastic visit!