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Dusty, moldy, wifi didn’t work at all, bathroom door didn’t close properly, the screen door that leads to the yard and pool was dirty and had things stuck to it, only had 2 towels, some outlets didn’t work
La cama nos toco sumamente mala parecía cómo una hamaca de tan undida que estaba
amelie
Stayed 4 nights in Mar 2024
Response from Front Desk on 24 Apr 2024
Buenas tardes, lamentamos saber que su estadia en el hotel no fue la mejor sin embargo agradecemos su feedback, esto nos ayuda a identificar los puntos que debemos mejorar, muchas gracias
Location was amazing and staff was generally friendly. However, the room was the most terrible room I have ever stayed in - fleas on my bed, stained towels even after I requested for new clean ones, flooding in the room when I woke up. Overall musty smell and damp room, room in bad condition. But at least the bed was clean.
Horn Ray
Stayed 3 nights in Mar 2024
Response from Front Desk on 24 Apr 2024
Good afternoon, we are sorry that your experience was not the best, your feedback is very important and help us to identify aspects to imporve our service
Stayed there for two nights, the room was humid and smelled as though the windows were never opened. Obviously only spot cleaned, you can see thick dust in some areas. Paint peeling off in some areas. Sheets were stained so we asked to be given a new set. The staff obliged and it is the reason why I rated the hotel with two stars. The staff were very helpful and friendly.
It does it’s job if you only use it to sleep there as it’s one of the less expensive hotels in the area (prices are obviously high because of the amusement parks).
Laura
Stayed 2 nights in Mar 2024
Response from Front Desk on 18 Apr 2024
Thanks for your review, we are sorry to know that yout experience was not the best, your feedback is very important for us and help us to identify problems, we are continually working on improving our service.
2/10 Terrible
Althea
26 Mar 2024
Althea
Stayed 1 night in Mar 2024
6/10 Okay
teresita
25 Mar 2024
Disliked: Cleanliness
I like that everything is near universal studios and volcano bay . You get what you pay for the rooms were okay .
teresita
Stayed 4 nights in Mar 2024
Response from Front Desk on 23 Apr 2024
Thank you for your feedback, we are glad to hear that you liked our location and we hope to host you again in your next visit to Orlando!
8/10 Good
Vivian, Homestead
Travelled with family
25 Mar 2024
Liked: Cleanliness, staff & service, amenities
Excellent location for vacations in orlando thinking about going to universal.
Vivian
Stayed 2 nights in Mar 2024
Response from Front Desk on 23 Apr 2024
Thank you for your feedback, we are glad to hear that you liked our location and we hope to host you again in the next opportunity
Old, dirty hotel. Pictures do not show the actual condition of the hotel (good photoshop). Do not recommend.
Tomasz
Stayed 2 nights in Mar 2024
Response from Front Desk on 17 Apr 2024
Thanks for your review, we are sorry to know that yout experience was not the best, your feedback is very important for us and help us to identify problems, we are continually working on improving our service.
The walls were stained, the bathroom had no tissue. The toilet wouldn’t flush and kept running. I didn’t feel comfortable showering nor sleeping in the bed. Thankful it was only 1 night. This place can be 10 times cleaner for the price of the room. The halls smelled
Komlan Victorio
Stayed 1 night in Mar 2024
Response from Front Desk on 17 Apr 2024
Thanks for your review, we are sorry to know that yout experience was not the best, your feedback is very important for us and help us to identify problems, we are continually working on improving our service.
6/10 Okay
Edmard
Travelled with family
16 Mar 2024
Liked: Amenities
There were a noise in the toilet the have to fix it.
Edmard
Stayed 2 nights in Mar 2024
Response from Front Desk on 15 Apr 2024
Thanks for your review, your feedback is very important for us and we are sorry to know that yout experience was not the best, we are continually working on every detail to improve our service.
2/10 Terrible
Ashley
Travelled with family and small children, Business traveller
Terrible conditions. No towels, no working tv. Very dirty. Floor coming up in spots. Stained linens.
Tracey
Response from Front Desk on 14 Apr 2024
Good afternon, we are sorry to hear that you experience at the hotel was not the best, we appreciate your feedback, we are continually working on improving our service every day.
8/10 Good
John
8 Mar 2024
Liked: Cleanliness
John
Stayed 1 night in Mar 2024
Response from Front Desk on 15 Apr 2024
Thanks for your review! We are glad that you ejoyed your stay at Floridian Express!
Thanks for your review, your feedback is very important for us and we are sorry to know that yout experience was not the best, we are continually working on every detail to improve our service.
10/10 Excellent
Alessandro
4 Mar 2024
Liked: Cleanliness, staff & service
Alessandro
Stayed 1 night in Feb 2024
Response from Front Desk on 15 Apr 2024
Thanks for your review! We are happy to know that you liked your stay at Floridian Express!
8/10 Good
Mayank
Travelled with family
3 Mar 2024
Nice location for a convenient price point. We got fairly clean room.
Mayank
Stayed 3 nights in Feb 2024
Response from Front Desk on 15 Apr 2024
Good afternoon, we are glad to know that you enjoyed your stay at Floridian Express Hotel! We hope to host you again!
6/10 Okay
Getho
2 Mar 2024
Disliked: Staff & service
It's was good experience
Getho
Stayed 2 nights in Feb 2024
Response from Front Desk on 15 Apr 2024
Good afternoon, we are glad to know that you liked your stay at the Floridian Express, we hope to host you again in the future!
Good afernoon, we glad to hear that you enjoyed your stay at the hotel! We hope to host you again in a next opportunity
8/10 Good
Jonathon
Business traveller
23 Feb 2024
Liked: Staff & service
Only stayed in this hotel for one night so not really a fare reflection. It did the job after a long journey. Bed was comfortable. In my opion hotel dated and in need of some tlc. Hotel staff very polite.
Jonathon
Stayed 1 night in Feb 2024
Response from Front Desk on 14 Apr 2024
Good afternoon, we are glad to hear that you enjoyed your stay at the hotel! We hope to host you again in another opportunity.