6/10 Okay
Elaine
Travelled with partner
13 Sept 2023
Liked: Cleanliness, staff & service
Location is fantastic and reception lady was excellent.
There was very loud music from a bar until 1am right next to the hotel. We were in the room just above this and could hear this easily with all windows closed. Not great given we had to get up at 5am for a flight. I would not have booked this if I had known.
There was only a bed sheet as a cover on the bed. The air conditioning turned off in the middle of the night so was very hot again not helping the lack of sleep. We also unfortunately had a cockroach running around in our room. I did ask reception for insect spray as we were concerned there might be more and she was genuinely shocked and said it may have entered the room when cleaning in the day but it certainly didn’t help our poor experience and we were not offered an alternative room.
Elaine
Stayed 1 night in Sep 2023