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Rating 10 - Excellent. 615 out of 1011 reviews" "
10 - Excellent
615
Rating 8 - Good. 218 out of 1011 reviews" "
8 - Good
218
Rating 6 - Okay. 93 out of 1011 reviews" "
6 - Okay
93
Rating 4 - Poor. 49 out of 1011 reviews" "
4 - Poor
49
Rating 2 - Terrible. 36 out of 1011 reviews" "
2 - Terrible
36
9.0/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Excellent
Amber, Durant
Travelled with family and small children, Travelled with partner
I liked that it was in walking distance to many restaurants and shopping.
Amber
Stayed 2 nights in May 2024
6/10 Okay
LaFetra
Travelled with family and small children
26 May 2024
Liked: Cleanliness, staff & service
The staff were friendly and common areas were clean and updated! Great location as we were there for a concert at Paycom Center. The rooms need major updating, they were outdated; bathrooms were small and beds were pretty hard and uncomfortable.
Did not have my reservation available, gave me a smaller room for the same price. Won’t pay $200 again for a one night stay in a one bedroom hotel that I booked months in advance. Won’t go here again.
We came to OKC for a concert, the walk to Paycom was effortless! The room was average but clean. The AC was a little finicky and the bathroom was very small but we didn’t spend a lot of time in the room. The restaurant downstairs was amazing! We ended up eating there twice and Noah was a fantastic waiter! The parking garage was great and only $10! Overall we both mentioned how convenient everything was multiple times, we’ll be back next time we’re in town!
This hotel is a Bricktown gem! It has a parking garage attached which is super convenient. The restaurant on site had great drinks, service & food. I am not a vegetarian, but our server recommended the cauliflower tacos and the were delicious. All the food was great! We walked to dinner & to PayCom for a concert. The rooms are small and a little dated, but overall this place is awesome!
Amber
Stayed 2 nights in May 2024
10/10 Excellent
Alonzo
Travelled with partner
14 May 2024
Liked: Amenities
Desk clerks were okay but , rest of staff was polite and courteous. And establishment was extremely clean
Overall nice property, rooms are a bit dated and bathrooms on smaller side as compared to similar hotels in classification. Convenient to downtown and areas are walkable. Overall nice property would stay at again.
Lacks maintenance in rooms, things are a little beat up. Not a typical Sheraton
Sean
Stayed 1 night in May 2024
10/10 Excellent
Louis
5 May 2024
Louis
Stayed 5 nights in Apr 2024
6/10 Okay
Liz
Travelled with family and small children
5 May 2024
Liked: Staff & service, amenities
The lobby was beautiful, clean and welcoming. The double room was a room with 2 DOUBLE beds not double queen beds like most hotels. Trying to get moved was a headache and we ended up in 4 different rooms before it was figured out by the manager. For the price I would have expected the rooms to be more updated than they were. Bathrooms were very small and poorly patched in several areas.
The beds were comfortable and the king rooms were spacious, but with no seating other than the bed and a desk chair.
Response from Jordan - Front Desk Supervisor on 4 May 2024
Good afternoon, Holly, and thank you for leaving a review of your recent stay with us. We always appreciate receiving feedback from our guests and we will utilize yours to improve the comfort and quality of the guest experience. Thank you again for taking the time out of your day to leave a review, and we hope to serve you again in the future!
Response from Jordan - Front Desk Supervisor on 4 May 2024
Good afternoon, Jodi, and thank you for leaving a review of your recent stay with us. We always appreciate receiving feedback from our guests and we will utilize yours to improve the comfort and quality of the guest experience. Thank you again for taking the time out of your day to leave a review, and we hope to serve you again in the future!
Response from Jordan - Front Desk Supervisor on 4 May 2024
Good afternoon, Monica, and thank you for leaving a review of your recent stay with us here at the Sheraton Hotel in Downtown OKC! We appreciate the feedback and we look forward to having you stay with us again in the future!
Downtown easy to get around, and walk pretty much anywhere, very close to bricktown
Justin
Stayed 2 nights in Apr 2024
Response from Jordan - Front Desk Supervisor on 4 May 2024
Good afternoon, Justin, and thank you for leaving a review of your recent stay with us here at the Sheraton Hotel in Downtown OKC! We appreciate the feedback and we look forward to having you stay with us again in the future!
The rooms could use some updating. Location, staff, and price are the best.
Jose
Stayed 3 nights in Mar 2024
Response from Jordan - Front Desk Supervisor on 4 May 2024
Good afternoon, Jose, and thank you for leaving a review of your recent stay with us. We always appreciate receiving feedback from our guests and we will utilize yours to improve the comfort and quality of the guest experience. Thank you again for taking the time out of your day to leave a review, and we hope to serve you again in the future!
Response from Guest Services - Sheraton OKC Downtown on 4 May 2024
Good afternoon, Debbie, and thank you for leaving a review of your recent stay with us here at the Sheraton Hotel in Downtown OKC! We appreciate the feedback and we look forward to having you stay with us again in the future!
Walkable to the OK bombing memorial and restaurants
Wayne
Stayed 3 nights in Apr 2024
Response from Guest Services - Sheraton Downtown OKC on 4 May 2024
Good afternoon, Wayne, and thank you for leaving a review of your recent stay with us here at the Sheraton Hotel in Downtown OKC! We appreciate the feedback and we look forward to having you stay with us again in the future!
Love this place, I booked for 3 times when I visited Oklahoma City, would definitely stay here next time.
Yao Jen
Stayed 1 night in Apr 2024
Response from Guest Services - Sheraton Downtown OKC on 4 May 2024
Good afternoon, Yao Jen, and thank you for leaving a review of your recent stay with us here at the Sheraton Hotel in Downtown OKC! We appreciate the feedback and we look forward to having you stay with us again in the future!
6/10 Okay
Richard, Oakland
Business traveller
21 Apr 2024
Liked: Staff & service
We had to move our room due to a sewer issue and the new room was old.
Richard
Stayed 2 nights in Apr 2024
Response from Jordan - Front Desk Supervisor on 4 May 2024
Good afternoon, Richard, and thank you for leaving a review of your recent stay with us. We always appreciate receiving feedback from our guests and we will utilize yours to improve the comfort and quality of the guest experience. Thank you again for taking the time out of your day to leave a review, and we hope to serve you again in the future!
Response from Guest Services - Sheraton OKC Downtown on 4 May 2024
Good afternoon, Josephine, and thank you for leaving a review of your recent stay with us here at the Sheraton Hotel in Downtown OKC! We appreciate the feedback and we look forward to having you stay with us again in the future!
The staff was particularly HELPFUL & FRIENDLY!
The Sports bar was fun w/ a good assorment of food/drinks
Tim
Stayed 2 nights in Apr 2024
Response from Guest Services - Sheraton OKC Downtown on 4 May 2024
Good afternoon, Tim, and thank you for leaving a review of your recent stay with us here at the Sheraton Hotel in Downtown OKC! We appreciate the feedback and we look forward to having you stay with us again in the future!
Response from Jordan - Front Desk Supervisor on 4 May 2024
Good afternoon, Shannon, and thank you for leaving a review of your recent stay with us. We always appreciate receiving feedback from our guests and we will utilize yours to improve the comfort and quality of the guest experience. Thank you again for taking the time out of your day to leave a review, and we hope to serve you again in the future!
Response from Guest Services - Sheraton OKC Downtown on 4 May 2024
Good afternoon, Sadon, and thank you for leaving a review of your recent stay with us here at the Sheraton Hotel in Downtown OKC! We appreciate the feedback and we look forward to having you stay with us again in the future!
Response from Guest Services - Sheraton Downtown OKC on 4 May 2024
Good afternoon, Norma, and thank you for leaving a review of your recent stay with us here at the Sheraton Hotel in Downtown OKC! We appreciate the feedback and we look forward to having you stay with us again in the future!
Response from Guest Services - Sheraton OKC Downtown on 4 May 2024
Good afternoon, Victor, and thank you for leaving a review of your recent stay with us here at the Sheraton Hotel in Downtown OKC! We appreciate the feedback and we look forward to having you stay with us again in the future!
Response from Guest Services - Sheraton OKC Downtown on 4 May 2024
Good afternoon, Miracle, and thank you for leaving a review of your recent stay with us here at the Sheraton Hotel in Downtown OKC! We appreciate the feedback and we look forward to having you stay with us again in the future!
6/10 Okay
Glenn
13 Apr 2024
Disliked: Staff & service
Glenn
Stayed 1 night in Apr 2024
Response from Jordan - Front Desk Supervisor on 4 May 2024
Good afternoon, Glenn, and thank you for leaving a review of your recent stay with us. We always appreciate receiving feedback from our guests and we will utilize yours to improve the comfort and quality of the guest experience. Thank you again for taking the time out of your day to leave a review, and we hope to serve you again in the future!
10/10 Excellent
Briggette
Travelled with family, Travelled with partner
13 Apr 2024
Liked: Amenities
Very nice and clean!
Briggette
Stayed 1 night in Apr 2024
Response from Guest Services - Sheraton OKC Downtown on 4 May 2024
Good afternoon, Briggette, and thank you for leaving a review of your recent stay with us here at the Sheraton Hotel in Downtown OKC! We appreciate the feedback and we look forward to having you stay with us again in the future!
Response from Guest Services - Sheraton OKC Downtown on 4 May 2024
Good afternoon, Senaida, and thank you for leaving a review of your recent stay with us here at the Sheraton Hotel in Downtown OKC! We appreciate the feedback and we look forward to having you stay with us again in the future!
Response from Guest Services - Sheraton OKC Downtown on 4 May 2024
Good afternoon, Vernet, and thank you for leaving a review of your recent stay with us here at the Sheraton Hotel in Downtown OKC! We appreciate the feedback and we look forward to having you stay with us again in the future!
The carpet in the “upgraded” room was stained, ottoman was stained (looked like a bottle of bleach was spilled on it) and the headboard had a star cut out of it….complete with scratch marks. Classy!
Friendly, helpful staff. Quiet inside and out. Clean lobby and rooms. Walking distance to Paycom and Bricktown. We had a great experience, would stay again!