Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews of Red Roof Inn Oklahoma Airport – I-40 W/Fairgrounds

2 out of 5
Red Roof Inn Oklahoma Airport – I-40 W/Fairgrounds
309 S Meridian Ave, Oklahoma City, OK

Reviews

6.6
Rating 10 - Excellent. 244 out of 999 reviews" "
Rating 8 - Good. 272 out of 999 reviews" "
Rating 6 - Okay. 167 out of 999 reviews" "
Rating 4 - Poor. 124 out of 999 reviews" "
Rating 2 - Terrible. 192 out of 999 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Greg

Business traveller
Disliked: Staff & service
Have stayed here multiple times, and almost a wh9le montj during the last freeze. Never have i been asked for a deposit before but last night theu asked for it and would not work with me on a solution. They said they could not release my fees to my card leaving me to have to drive back 6h to my house because my card haf no more money on it.
Stayed 1 night in May 2024
Response from Xao RediResponse Specialist on 20 May 2024
Thanks for sharing your feedback with us, Greg. The team at our Red Roof Inn Oklahoma Airport – I-40 W/Fairgrounds was saddened to see that we failed to provide you with a satisfactory stay. You stated that the deposit situation hindered your stay. As such, your feedback may be taken into account as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future.Best wishes,XaoRed Roof ManagementRediResponse Specialist

10/10 Excellent

Novella

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides that the neighborhood doesn’t have the best reputation, you can tell staff cares about the hotel. Room was clean and common areas have been well maintained. Which is nice! Staff have all been pleasant during my encounters! 😊
Stayed 3 nights in Apr 2024
Response from Samantha RediResponse Specialist on 4 May 2024
Dear Novella,Thank you for taking the time to write a review of your stay at the RED ROOF INN OKLAHOMA AIRPORT – I-40 W/FAIRGROUNDS. I am happy you were pleased with our clean and well-maintained rooms and common areas. You also mentioned that the staff was pleasant during all your encounters, which was great to hear. However, you mentioned that the neighborhood in which we reside does not have the best reputation, which was disappointing to hear. Nevertheless, feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Samantha Red Roof ManagementRediResponse Specialist

10/10 Excellent

Annaliza

Travelled with pets, Travelled with group
Liked: Amenities
Great as always
Stayed 1 night in Mar 2024
Response from Olivia RediResponse Specialist on 29 Apr 2024
Hello Annaliza,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Oklahoma Airport – I-40 W/Fairgrounds. We welcome your 5/5 score and are happy to hear you had a great experience with us. At Red Roof, we hope to continue to provide great experiences for you. Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,OliviaRed Roof Management RediResponse Specialist

10/10 Excellent

Jahid

Good
Stayed 2 nights in Apr 2024
Response from Oniel Rediresponse Specialist on 26 Apr 2024
Thank you Jahid, for taking the time to write a review of your stay at the Red Roof Inn Oklahoma Airport – I-40 W/Fairgrounds. It is so rewarding to read that you had a good encounter with us and we truly appreciate you letting us know.Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,OnielRedRoof ManagementRediresponse Specialist

10/10 Excellent

Tessa

Stayed 1 night in Mar 2024
Response from Kerry-Lee RediResponse Specialist on 5 Apr 2024
Dear Tessa, We at the RED ROOF INN OKLAHOMA AIRPORT – I-40 W/FAIRGROUNDS are thrilled to have earned your perfect scoring of 5/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Top blanket had stains. No biggie just pulled it off. All other bedding was clean. The tub would back up while showering. I'm guessing hair in the drain. The staff were very nice. I'd honestly go back because the staff was so nice and helpful. The housekeeping women are very helpful. Front desk staff nice and they smile.
Stayed 4 nights in Feb 2024
Response from Kerry-Lee RediResponse Specialist on 22 Feb 2024
Hello Valued Guest,It was a pleasure to see participated in our guest survey following your recent stay with us. You highlighted all other bedding was clean despite the stained top blanket. and our staff was very nice and helpful. However, the tub backed up while showering. At Red Roof, the provision of a clean, comfortable and affordable stays is our main priority and I apologize for failing to completely do so. Your comments are encouraged as we seek to improve.Please know you are a valued guest, and your business is much appreciated.Thank you again for your feedback. We would love to provide an even better experience in the future.Sincerely,Red Roof Management

2/10 Terrible

Kenneth

Stayed 1 night in Feb 2024
Response from Chirell RediResponse Specialist on 18 Feb 2024
Dear Kenneth,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Oklahoma Airport – I-40 W/Fairgrounds and I are saddened to see your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip! Sincerely, Chirell RediResponse Specialist

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Nishaye RediResponse Specialist on 16 Feb 2024
Hello Crystal, The staff at the Red Roof Inn Oklahoma Airport – I-40 W/Fairgrounds and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 10/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024
Response from Samantha Rediresponse Specialist on 17 Feb 2024
Thank you for your positive rating, Gregory. The staff at the Red Roof Inn Oklahoma Airport – I-40 W/Fairgrounds and I were screaming with excitement when we saw your 5/5 score following your stay. At Red Roof, we aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.Thanks again and we look forward to your next stay at Red Roof.Sincerely,Red Roof Management

10/10 Excellent

Kandice

Stayed 1 night in Feb 2024
Response from Samantha Rediresponse Specialist on 17 Feb 2024
Thanks for sharing this perfect rating, Kandice. The staff at the Red Roof Inn Oklahoma Airport – I-40 W/Fairgrounds and I were over the moon when we saw your 5/5 score following your stay. At Red Roof, we aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we look forward to your next stay at Red Roof.Sincerely,Red Roof Management

6/10 Okay

Dennis

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Felt unsafe, no tv connection.
Stayed 1 night in Feb 2024
Response from Xao RediResponse Specialist on 14 Feb 2024
Thank you for sharing your feedback with us, Dennis. The team at the Red Roof Inn Oklahoma Airport – I-40 W/Fairgrounds appreciated your 3/5 score. However, you stated that you felt unsafe and that the lack of TV connection hindered your stay. As such, your sentiments have been shared with the property.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with improved stays going forward.Regards,Red Roof Management

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Gabrielle RediResponse Specialist on 13 Feb 2024
Thank you for taking a moment to leave a review, Adam. The staff and I at the Red Roof Inn Oklahoma Airport – I-40 W/Fairgrounds appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from OnielRediresponse Specialist on 9 Feb 2024
Hi Lisa,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Oklahoma Airport – I-40 W/Fairgrounds. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,RedRoof Management

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!!!
The staff is amazing and they are friendly. They take great care to keep the rooms and property clean, which is hard to do in a location like this. Despite the problems in the surrounding area, I felt that at all times myself and my property were completely safe.
Stayed 1 night in Jan 2024
Response from Recordo Rediresponse Specialist on 31 Jan 2024
Hello Adam,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Oklahoma Airport – I-40 W/Fairgrounds. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Your highlights of how amazing our staff are and how safe you felt with us, was thrilling to read. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

10/10 Excellent

Jahid

Liked: Amenities
Good
Stayed 3 nights in Dec 2023
Response from Recordo Rediresponse Specialist on 30 Jan 2024
Hello Jahid,Thank you for taking the time to complete our guest survey. We appreciate your 5/5 score and comments regarding your recent stay at the Red Roof Inn Oklahoma Airport – I-40 W/Fairgrounds. Red Roof's goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

8/10 Good

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Recordo Rediresponse Specialist on 30 Jan 2024
Hello Jeanne, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Oklahoma Airport – I-40 W/Fairgrounds and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

2/10 Terrible

Jeremy

Stayed 1 night in Jan 2024
Response from Carla RediResponse Specialist on 21 Jan 2024
Hello Jeremy, Thank you for taking a moment to complete our survey. At the Red Roof Inn Oklahoma Airport – I-40 W/Fairgrounds we strive to provide guests with all the comforts of home, so I am disappointed to see your 2/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

8/10 Good

Jose

Stayed 1 night in Jan 2024
Response from OnielRediresponse Specialist on 8 Feb 2024
Hi Jose,We are sorry you had a less than satisfactory experience, prompting your 3/5 rating following your stay at the Red Roof Inn Oklahoma Airport – I-40 W/Fairgrounds. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

10/10 Excellent

Sophie

Travelled with family and small children
Disliked: Property conditions & facilities
Rooms and reception area very clean staff so polite and friendly. Just a few things in the room that’s wasn’t good the sockets hanging, rust on the ceiling light cover.
Stayed 8 nights in Jan 2024
Response from Dannielle Rediresponse Specialist on 14 Jan 2024
Dear Sophie,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN OKLAHOMA AIRPORT – I-40 W/FAIRGROUNDS. We are sorry about the hanging sockets and the rust seen on the ceiling light cover, however, we are happy that the room was clean and the reception was polite and friendly. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We would love to have another chance to provide you with a better experience the next time you're in town.Sincerely,Red Roof Management

6/10 Okay

Charles

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Room ok, but thin walls, ceiling bad for neighbor noise. But you get what you pay for, property is pretty shabby. Easy walk to several fast food places tho.
Stayed 1 night in Jan 2024
Response from Oshane RediResponse Specialist on 13 Jan 2024
Dear Charles, Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN OKLAHOMA AIRPORT – I-40 W/FAIRGROUNDS regarding the convenience. I do apologize for the noise disturbances caused along with the issue highlighted with the walls. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

8/10 Good

Juan

Stayed 1 night in Dec 2023
Response from Antonio,RediResponse Specialist on 11 Jan 2024
Hello Juan, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN OKLAHOMA AIRPORT – I-40 W/FAIRGROUNDS and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Oshane RediResponse Specialist on 12 Jan 2024
Hello Joel, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN OKLAHOMA AIRPORT – I-40 W/FAIRGROUNDS and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 Excellent

Archie

Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly stafff
Response from Antonio,RediResponse Specialist on 11 Jan 2024
Dear Archie,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN OKLAHOMA AIRPORT – I-40 W/FAIRGROUNDS. It’s great to hear that you found our staff to be very friendly. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

2/10 Terrible

Dallas

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room deposit cost more then the room only take cash deposit
Stayed 1 night in Jan 2024
Response from Antonio,RediResponse Specialist on 10 Jan 2024
Dear Dallas,Thank you for taking the time to tell us about your experience at the RED ROOF INN OKLAHOMA AIRPORT – I-40 W/FAIRGROUNDS. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for what you described as issues surrounding the incidental deposit.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Antonio,Red Roof Management RediResponse Specialist

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Antonio,RediResponse Specialist on 10 Jan 2024
Hello Crystal, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN OKLAHOMA AIRPORT – I-40 W/FAIRGROUNDS and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

2/10 Terrible

Joseph

Stayed 1 night in Dec 2023
Response from Toni-Ann RediResponse Specialist on 1 Jan 2024
Hello Joseph,I sincerely apologize that your stay at our Red Roof didn’t meet your expectations. I was disheartened to see it resulted in a 1/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.I do hope that you will return to our hotel, or any of our other Red Roof locations in the future.Sincerely,Red Roof Management

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Adraine Rediresponse Specialist on 30 Dec 2023
Hello Crystal,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN OKLAHOMA AIRPORT – I-40 W/FAIRGROUNDS and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean
Stayed 1 night in Dec 2023
Response from Antonio,RediResponse Specialist on 24 Dec 2023
Dear Valued Guest,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN OKLAHOMA AIRPORT – I-40 W/FAIRGROUNDS. It’s great to hear that you found our property to be clean and comfortable. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

4/10 Poor

Courtney

Travelled with pets
Disliked: Amenities, property conditions & facilities
If you've got to stay here for one night, because you're on a budget... it will do. But I wouldn't recommend it
Stayed 1 night in Dec 2023
Response from Antonio,RediResponse Specialist on 24 Dec 2023
Dear Courtney,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN OKLAHOMA AIRPORT – I-40 W/FAIRGROUNDS. It’s great to hear that you found our property to be cost efficient and suitable for your accommodation needs.At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

10/10 Excellent

Crystal

Stayed 1 night in Dec 2023
Response from Antonio,RediResponse Specialist on 24 Dec 2023
Hello Crystal, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN OKLAHOMA AIRPORT – I-40 W/FAIRGROUNDS and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel was great! The area not so great but the service we received more than made up for it.
Stayed 2 nights in Dec 2023
Response from Toni-Ann RediResponse Specialist on 21 Dec 2023
Hello Joseph,Thank you for choosing our Red Roof Inn as your hotel of choice for your recent stay. We're proud to have been able to provide you with great service, but are saddened to see you were displeased with the area in which we are located. Nevertheless, Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.I do hope that you will return to our hotel, or any of our other Red Roof locations in the futureSincerely,Red Roof Management

10/10 Excellent

Billy

Liked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Toni-Ann RediResponse Specialist on 21 Dec 2023
Hello Billy,I am pleased to have had you as our guest at our Red Roof Inn. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Red Roof Management

2/10 Terrible

Maryan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was filthy never stayed did not get my money back even though did not have any other room
Stayed 1 night in Dec 2023
Response from Toni-Ann RediResponse Specialist on 20 Dec 2023
Hello Maryan, Thank you for choosing to stay with us here at our Red roof Inn. We’re sorry that you were not pleased with your rooms cleanliness. At Red Roof we strive to provide guests with all the comforts of home, so I am disappointed to see that was not your experience. I really appreciate you bringing this to our attention. Thank you again for sharing your concerns. We wish you the best in your future travels. Sincerely, Red Roof Management

4/10 Poor

Chelsea

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023
Response from Toni-Ann RediResponse Specialist on 19 Dec 2023
Hello Chelsea,I sincerely apologize that your stay at our Red Roof didn’t meet your expectations. I was disheartened to see it resulted in a 2/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.I do hope that you will return to our hotel, or any of our other Red Roof locations in the futureSincerely,Red Roof Management

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated but fair price for budgets like mine
Response from OnielRediresponse Specialist on 8 Feb 2024
Hi Donna,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Oklahoma Airport – I-40 W/Fairgrounds. It's nice to read that you were satisfied with our prices. Relative to the upkeep of our hotel, please note that your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,RedRoof Management

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated but fair price for budgets like mine
Response from OnielRediresponse Specialist on 8 Feb 2024
Hi Donna,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Oklahoma Airport – I-40 W/Fairgrounds. It's nice to read that you were satisfied with our prices. Relative to the upkeep of our hotel, please note that your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,RedRoof Management

2/10 Terrible

Rachel

Stayed 1 night in Dec 2023

6/10 Okay

Patreace

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Didn't die but not going back
It was definitely different from what I was expecting. The check-in time was 45 minutes later on that day. A few bugs. A table missing from the room. If you absolutely need a place to stay with a dog try to get maybe a down stairs room. Housekeeping was super nice. The laundry machines work. Check out was a breeze.
Stayed 13 nights in Nov 2023
Response from Toni-Ann RediResponse Specialist on 10 Dec 2023
Hello Patreace,I appreciate you sharing your feedback regarding our housekeeping and check out following your stay at the Red Roof Inn. I was saddened to see you encountered insects and a missing table during your stay. This is utterly disappointing and not an experience our guests usually have with us. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Red Roof Management

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
But a bad place considering the neighborhood the staff was great! I was $10 short on my cash deposit and when the staff seen I was having a problem with my card they let me give it to them later and got me in my room. The place was clean and without rodents or bugs!
Stayed 2 nights in Dec 2023
Response from Chirell RediResponse Specialist on 6 Dec 2023
Dear Joseph,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Oklahoma Airport – I-40 W/Fairgrounds. It is so rewarding to read that you had a great encounter with us and we truly appreciate your kind remarks about our great staff and clean location. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home.Redroof appreciate your business and can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRediResponse Specialist

4/10 Poor

Cecelia A

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I had to park around the corner from my room because I was in a UHaul truck and needed more space. I also had to pay a $50 cash deposit, I knew nothing about. Didn't see that listed on the description of property. I had to pay for using their ATM because I had no cash on me.
Stayed 1 night in Nov 2023
Response from Tianna RediResponse Specialist on 29 Nov 2023
Dear Cecelia,Thank you for taking the time to tell us about your stay at the Red Roof Inn Oklahoma Airport – I-40 W/Fairgrounds. I am sorry that your experience did not meet your expectations. It's also important to note that our security deposit is standard in the industry and is incurred by all guest. Nevertheless, please accept our sincerest apologies for any inconvenience this may have caused.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that Red Roof value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,TiannaRed Roof ManagementRediResponse Specialist

8/10 Good

Richard

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Toni-Ann RediResponse Specialist on 19 Nov 2023
Hello Richard,Thank you for choosing to stay at our Red Roof. I appreciate your 4/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

10/10 Excellent

Audrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice establishment with great staff. No fuss easy check in.
Stayed 1 night in Nov 2023
Response from Toni-Ann RediResponse Specialist on 14 Nov 2023
It is so rewarding to read that you had a great stay with us, Audrey. Thank you for your comments. We’re happy to see that you loved the friendliness of our staff, the easy check in and our hotel. I’m so glad we earned your 5/5 score. The feedback you’ve provided will be used to continually improve our hotel. Thank you for choosing Red Roof Inn, Audrey. We hope to see you again soon. Sincerely, Toni-Ann Red Roof ManagementRediResponse Specialist

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The environment outside of the hotel was unsettling. Drunk ppl and homeless everywhere. There was alot of police activity and I didn't feel safe outside.
Stayed 6 nights in Nov 2023
Response from Toni-Ann RediResponse Specialist on 14 Nov 2023
Hello Valued Guest,Thank you for reviewing your stay at our Red Roof Inn Oklahoma Airport - I -40W/Fairgrounds. We're are saddened to see that your stay was less than satisfactory due to issues you described regarding being faced with safety concerns while with us. At Red Roof we pride ourselves in providing safe and comfortable stays for our guests, so I am disappointed to see that was not your experience. We thank you for bringing this to our attention nevertheless, as t will help us to improve the quality of our services. We hope that you have a better stay in your future travels.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

8/10 Good

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from LaTunde Murrant. Rewards Specialist on 11 Nov 2023
Hello Kirk, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN OKLAHOMA AIRPORT – I-40 W/FAIRGROUNDS and I appreciate your 8/10 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 Excellent

sidney

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff an cool people who stay but the area my sister in law told me it wasn’t safe an I had a issue across the road with a tweaker but besides that very friendly with animals
Stayed 5 nights in Oct 2023
Response from Kamaria RediResponse Specialist on 5 Nov 2023
Dear Sidney,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN OKLAHOMA AIRPORT – I-40 W/FAIRGROUNDS. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our staff to be great. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.Sincerely,KamariaRed Roof ManagementRediResponse Specialist

6/10 Okay

Mary

Liked: Amenities
I wasn’t expecting to have to pay a $50 cash deposit when I paid with a debit card. It’s a good thing I had cash on me! I will stay a second night though as I am pleased with the room.
Stayed 1 night in Oct 2023
Response from Dannielle Rediresponse Specialist on 26 Oct 2023
Dear Mary,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN OKLAHOMA AIRPORT – I-40 W/FAIRGROUNDS. We are sorry to read that you were unaware of the 50 deposit at the property, however we are grateful to know that you were pleased with the room. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,Dannielle Red Roof ManagementRediresponse Specialist

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rude staff
This day was relatively nice the rooms were clean and comfortable but the staff at checkout time was a very rude impolite and smart mouth individual
Stayed 1 night in Oct 2023
Response from Recordo Rediresponse Specialist on 25 Oct 2023
Hello Eric,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN OKLAHOMA AIRPORT – I-40 W/FAIRGROUNDS. I'm so glad we earned your 4/5 score. It's great to hear that you were pleased with how clean and comfortable our rooms are. However you stated that the agent you encountered at check out was unprofessional and rude. Please know that this isn't the level of service that Red Roof stands for and will take your comments into consideration so that we may improve our customers experience.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Dannielle Rediresponse Specialist on 22 Oct 2023
Hello Timothy, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN OKLAHOMA AIRPORT – I-40 W/FAIRGROUNDS and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all out guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist

8/10 Good

Amy

Travelled with partner
Liked: Staff & service
It was clean and fair priced
Stayed 1 night in Oct 2023
Response from Oshane RediResponse Specialist on 19 Oct 2023
Dear Amy, Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN OKLAHOMA AIRPORT – I-40 W/FAIRGROUNDS regarding the cleanliness you described along with the price. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

10/10 Excellent

Archie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff very helpful and rooms were in good shape well worth the price.
Stayed 1 night in Oct 2023
Response from Oshane RediResponse Specialist on 19 Oct 2023
Dear Archie, Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN OKLAHOMA AIRPORT – I-40 W/FAIRGROUNDS regarding the staff and price. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist