I will say this.. the staff is the definition of Customer Service!
We were treated with the utmost respect and care that is not normal from where im from, sadly. So amazing work to all staff!
When we checked in we were greated with fresh orange juice and had two staff members carry all our luggage to our Villa. The room was just right for me and my family consisting of 4 others.
Free breakfast everyday, I enjoyed the daily change up of the warm foods! We ordered food from the resturant and like others was not happy at all about the waiting time as being served almost an hour after ordering is "normal".. great food nonetheless!
My daughter had a little mishap that required attention from staff and they attended and went above and beyond to make her feel better - even going as far as buying her a gift and giving us as a family of 5 a free lunch voucher - so damn amazing to the team for that!
All in all, we enjoyed our time here. When we do visit Samoa again were set to stay again solely because of the Customer Service provided!
Keep it up guys, you all are doing a great job. Thank you for having us - The Columbo Family.