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Hotel New Tsuruta

3.0 star property
Travelers soak in an indoor mineral hot spring for ultimate relaxation, then browse the on-site shops for unique finds at this tranquil retreat

Choose dates to view prices

Located near Takegawara Onsen, Hotel New Tsuruta offers a peaceful escape with an indoor mineral hot spring. Enjoy on-site shopping and multilingual staff assistance. Luggage storage ensures a hassle-free experience.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Housekeeping
  • 24/7 front desk
The current price is NZ$60
22 June - 23 June

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking

Twin Room, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Large Japanese-Style room, Non Smoking / Ocean view/ with Bath tub

Large Japanese-Style room, Non Smoking / Ocean view/ with Bath tub

Large Japanese-Style room, Non Smoking / Ocean view/ with Bath tub

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons
  • Free Wi-Fi

View all photos for Run of House, Japanese-Style or Western Standard Room and Shared Bathroom, Non Smoking

Run of House, Japanese-Style or Western Standard Room and Shared Bathroom, Non Smoking

Run of House, Japanese-Style or Western Standard Room and Shared Bathroom, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Futon
  • Free Wi-Fi

View all photos for Casual Japanese- Style room, Non Smoking, Ocean view

Casual Japanese- Style room, Non Smoking, Ocean view

Casual Japanese- Style room, Non Smoking, Ocean view

8.0 out of 10
Very good
(12 reviews)
  • Ocean view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Futons
  • Free Wi-Fi

View all photos for Standard Japanese-style room /Non Smoking/ Ocean View

Standard Japanese-style room /Non Smoking/ Ocean View

Standard Japanese-style room /Non Smoking/ Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Futons
  • Free Wi-Fi

View all photos for Economy Japanese Style Room with Bathtub, Non-Smoking 3-5F (28sqm)

Economy Japanese Style Room with Bathtub, Non-Smoking 3-5F (28sqm)

Economy Japanese Style Room with Bathtub, Non-Smoking 3-5F (28sqm)

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Premium Modern Japanese-Style Room (Non-Smoking) Ocean view

Premium Modern Japanese-Style Room (Non-Smoking) Ocean view

Premium Modern Japanese-Style Room (Non-Smoking) Ocean view

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Futons
  • Free Wi-Fi

View all photos for Economy Japanese-Style Room with Shared bathroom, Non-Smoking / 3F-4F (28sqm)

Economy Japanese-Style Room with Shared bathroom, Non-Smoking / 3F-4F (28sqm)

Economy Japanese-Style Room with Shared bathroom, Non-Smoking / 3F-4F (28sqm)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Traditional Room

Traditional Room

Traditional Room

  • 50 sq m
  • 1 bedroom
  • Sleeps 10
  • 10 Single Futons
  • Free Wi-Fi

View all photos for Japanese Style Room With Shared Bathroom

In-room safe, desk, free WiFi, bed sheets

Japanese Style Room With Shared Bathroom

  • Sleeps 5
  • Free Wi-Fi

View all photos for Economy Japanese Style Room With Bathtub With City Side

Living area

Economy Japanese Style Room With Bathtub With City Side

  • Sleeps 4
  • Free Wi-Fi

View all photos for Twin Room with Bathtub with city side - Non-Smoking - 6F-7F (28㎡)

In-room safe, desk, free WiFi, bed sheets

Twin Room with Bathtub with city side - Non-Smoking - 6F-7F (28㎡)

  • Sleeps 2
  • Free Wi-Fi
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About the area

Located in Kitahama, a neighbourhood in Beppu, Hotel New Tsuruta is in a shopping district and by the ocean. African Safari is a popular attraction and the area's natural beauty can be seen at Hells of Beppu and Kinrin Lake. Takegawara Onsen is another place to visit that comes recommended. Visit our Beppu travel guide
Map
1-14-15 KITAHAMA, Beppu, Oita-ken, 874-0920

What's nearby

  • Takegawara Onsen
    Takegawara Onsen
    1 min walk - 0.2 km
  • Beppu Tower
    Beppu Tower
    4 min walk - 0.4 km
  • Beppu Park
    Beppu Park
    16 min walk - 1.4 km
  • Kaimonji Onsen
    4 min walk - 0.4 km
  • Global Tower
    4 min drive - 2.3 km

Getting around

  • Beppu Station
    7 min walk
  • Kamegawa Station
    18 min drive
  • Oita (OIT)
    52 min drive

Restaurants

  • ろばた仁 本店
    1 min walk
  • 生一本 本店
    1 min walk
  • とさか
    1 min walk
  • 喫茶pirica
    1 min walk
  • みなみ丸 合歓
    1 min walk

About this property

Hotel New Tsuruta

  • Hotel near Takegawara Onsen
  • Hotel New Tsuruta provides amenities, such as an indoor mineral hot spring (onsen) and shopping on-site. Guests can connect to free in-room WiFi.
  • Other perks include:
    • Buffet breakfast (surcharge), hot springs on-site and self-parking (surcharge)
    • Multilingual staff, luggage storage and smoke-free property
    • A vending machine, a 24-hour front desk and a lift
    • Guest reviews say great things about the helpful staff
  • Room features
  • All guest rooms at Hotel New Tsuruta have perks, such as air conditioning and bathrobes, in addition to amenities, such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Toilets with electronic bidets, shower/bath combinations and free toiletries
    • 24-inch LCD TVs with digital channels
    • Wardrobes/cupboards, fridges and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (JPY 700 per stay)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 9 AM for a fee: JPY 2,500 per person
  • Hosted evening meal available on Saturday for a fee of JPY 14,000; reservation required

Things to do

  • Hot springs
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On the bay

Spa

  • Hot springs
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 8 floors
  • Built in 1968
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 24-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates receive dinner from 6 PM to 8 PM only. The dining venue closes at 9 PM.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2500 per person
  • Uncovered self-parking fee: JPY 700 per stay
  • Hosted evening meal: JPY 14000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Frequently asked questions

Is Hotel New Tsuruta pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel New Tsuruta?

As of 21 Jun 2026, prices found for a 1-night stay for 2 adults at Hotel New Tsuruta on 22 Jun 2026 start from NZ$60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel New Tsuruta?

Self-parking is available for JPY 700 per stay. Limited spots are available.

What time is check-in at Hotel New Tsuruta?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel New Tsuruta?

Checkout is at 10:00 AM.

Where is Hotel New Tsuruta located?

Located in Kitahama, this hotel is steps from Takegawara Onsen. Beppu Station is 7 minutes by foot.

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Reviews

Hotel New Tsuruta Reviews

8.2

Very good

7.8

Cleanliness

8.6

Location

8.6

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 316 out of 858 reviews
Rating 8 - Good. 358 out of 858 reviews
Rating 6 - Okay. 132 out of 858 reviews
Rating 4 - Poor. 37 out of 858 reviews
Rating 2 - Terrible. 15 out of 858 reviews

Reviews

Verified

8/10 Good

Mari

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast buffet was plentiful and tasty using local ingredients
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Martin

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Conveniently placed close to the train station, buss stop and ocean promenad this hotell (like most places in Beppu) had its highlight a decade or so ago. Room was fin but a bit worn down (barroom was fresher!), mattresses were really comfortable. Their Ibsen was really nice with a beautiful ocean view.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Yu Te

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is a bit old but the service was great and breakfast was also very good. Will definitely stay here again if i come again.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities
The room was perfect!! Even though the building is older, the room is clearly newly remodeled. Wonderful view. Thank you.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice views

Very pleasant stay. Nice views and great Onsen is a plus
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Junheum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent view and restaurant foods.

Amazing service to show me the way to a restaurant that I asked for. Excellent service and hospitality was very impressive.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Wei-Chih

Liked: Cleanliness, staff & service, room comfort
Great location. Hotel needs some renovations.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Jasmin

Liked: Cleanliness, staff & service, amenities
Great value for the price; would book again. It's a bit old but our Japanese style room was large and comfy. The staff was very nice. We did not have the chance to try the onsen but the free breakfast was delicious.
Stayed 1 night in May 2025
Verified

8/10 Good

Sotaro

Liked: Staff & service, property conditions & facilities, room comfort

Good location and breakfast

Their breakfast was brilliant. Parking space was not sufficient enough so I had to park outside of the hotel for one night, that only cost 1000 yen
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Service Kind Receptionist

Overall good experience. Breakfast was great. Reception was helpful and kind. Staff was awesom.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice view of the water. Very good amount of space for the price! The room was amazing. It was under renovation when we stayed but it wasn’t that noticeable. Friendly staff.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

JiHyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was full enough for 5 people. My family really enjoyed the onsen & fully relaxed. There was no parking fee. The sea view was wonderful. I strongly recommend this hotel!
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Grey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walk from Beppu station isn't very long, if not destracted by their shopping area near station. The view of the bay was a site. The hospitality by the staff was amazing. Would def return when have a chance.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed in the hotel for a night, prior to my ferry journey to Osaka. I booked a Japanese styled room - sleeping on the floor, for the experience. Did take a while for me to get comfortable, but did sleep eventually. Nice room with a seating area, sea view and good amenities: fridge, kettle etc. An excellent breakfast in the morning, to set me up for the day. The hotel looked after my luggage after checkout, so I walked around the town and had an Onsen. Very much recommend a stay in this hotel. I would definitely stay here again, and for longer.
Stayed 1 night in May 2024
Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed for one night in the Japanese style room. It was surprisingly comfy to sleep on the floor. Room was a bit old, the bathroom was generally clean, but a bit moldy and smelly. Everytime I had turned on the water, I heared it gurgle through an opening next to the toilet - that‘s probably where the smell was coming from. It‘s an old building, nothing to worry about for a short stay. The stuff has been very friendly. Their English is limited, but they do their very best to talk to you. Breakfast buffet quite good - Japanese style, but you don‘t go out hungry. Onsen also nice. Around 7 pm I was by my own. Hotel close to train station (about 5 min walk). Overall a good experience.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Pei Shan

Liked: Cleanliness, amenities
Pros: 1. Location: many bus stops nearby, and hotel is between 2 of the largest shopping centres in Beppu. So finding food is easy. There is also a nice restaurant opposite the hotel, Royal Host. Con’s 1. We wanted to check in at 2 pm but staff was insistent to only let us check in at 3pm. So we waited at the lobby. There was no traffic in the hotel in that one hour and at 2.45pm, we were then offered the room. Why so rigid? 2. The hotel was unmanned at night, which may pose a security issue. 3. No daily mineral water was provided. There was a notice saying that the tap water can be drunk. 4. No daily cleaning service. Even bath towels were not replaced. 5. Hotel is old and tired looking.
Stayed 2 nights in Dec 2023
Verified

8/10 Good

Stephanie

Liked: Staff & service
Disliked: Property conditions & facilities
Breakfast is good and located in city center and right in front of the pier. However, the building is really beat up.
Stayed 1 night in May 2026
Verified

8/10 Good

Hak Luen

Liked: Cleanliness, staff & service, amenities
Convenient location
Stayed 1 night in Dec 2025
Verified

8/10 Good

レイコ

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, nice location. I'm sutisfied with this hotel.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great in all areas, except that most of the infrastructure is old. If you can compromise a little then this will be a great stay.
Verified

8/10 Good

Naveed

Liked: Cleanliness, staff & service
Average good
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

ivy

Liked: Cleanliness, staff & service
Japanese style tatami are too thin, it will be much better if change to a thick one
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! The bed was so comfortable, the best I’ve ever had in a hotel. The included breakfast had a very large selection of japanese and western items. The staff was really helpful and even run to us to offer an umbrella when they noticed we were going outside during heavy rain. I wish I had planned to stay for two nights instead of only one. I will definitely stay there again if I go back to Beppu.
Stayed 1 night in Jun 2026
Verified

8/10 Good

Junji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食が充実していた。
Stayed 6 nights in Jun 2026
Verified

6/10 Okay

Norikazu

Disliked: Cleanliness, property conditions & facilities
設備が古く風呂が汚かった
Stayed 1 night in May 2026