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"More private and low price "

"The fruit was not freshly cut. The fresh juicer was broken. There were no glasses placed near the juice bar. The chicken sausages placed in the same heating compartment so if you can't eat pork, you can't eat the chicken sausages either. The rooms were very dusty and the hallway hadn't been vaccumed probably for months. On the plus side the staff were very helpful and accomodating which made my stay nice. Also, the lighting in the rooms are very poor"

"Room was great, lovely and clean. But the lack of door handle on the inside of the bathroom door did cause some issues"

"Amanda went beyond for me and my son l forgot to tell you that l needed the sofa bed made up so Amanda came to the room and made it for us also l wanted some ice to have a drink after we came back from tea and she went and got me some. Was very happy with her service at the hotel."

"Clean and tidy room. Staff very helpful with all requests. Nice range of food/drinks available including breakfast."

"Yes"

"Was very convenient to visit the Mulgrave private Hospital. It was quiet and I felt safe."

"Only one disabled parking spot for a 60-room hotel. They allowed people without disabled parking permits to use the only available disabled parking place. I raised this with management and they didn't care. I am disabled and need a disabled parking place. No convenience items in the rooms. You have to buy them from a vending machine, for example toothbrush is $7 x 4 of us = $28, can of coke $5.50. small water $3.50... no microwave or toaster in the room, the soap provided was like a bar of wax, smelt awful and left your skin feeling very dry...how cheap can you go? Better to go to a 5-star hotel and not get gouged and enjoy better amenities."

"On arrival staff were not welcoming and could not read their own booking system. Tried to say we had not booked 2 rooms and then tried to charge again despite it being prepaid. No apology given for their errors. Nothing wrong with the hotel itself but the staff are not up to the job, am still waiting for the room deposit to be released 3 weeks later."