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"Staying here was a great experience. Relaxing in our private onsen while looking out at the mountain and city was stunning. Our other favorite part was the dinner - our server was so amazing with us and compliments to the chef for preparing the delicious food. As foreigners, it was our first time trying some of these foods, and we enjoyed most of it. Thank you!"

"Room is clean and good. Next to train station. Walking distance of 2 mins. Staff are friendly."

"It was very close to the east entrance of the station. The room was very clean. "

"Our stay was great but we need to contact hotel because we left some shoes behind. Can the hotel please email me?"

"Clean room, amenities, massage chair, suite-like room, futuristic Toyo toilet, TV in each room, two beds, spacious bathroom, the whole package. I stayed for three nights in the Luxury suite. It was worth it. They have three restaurants in the hotel. The Zao Ropeway is 5 to 10 minutes away. You can by your gondola tickets at the front desk at a discounted price. Location wise, you are literally near the slopes. The bus terminal is a 7 to 10 minute walk."

"We have received great hospitality from the staff and nice environment for relaxing."

"Lovely room"

"Chan room. Convince location "

"Nice onsen hotel and we had a spacious Japanese style room. The dinner and breakfast package was excellent. The onsen facility is good. "