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Reviews of Hotel Oaxaca Inn Centro

3.5 out of 5
Hotel Oaxaca Inn Centro
Guerrero #409, Col. Centro, Oaxaca, OAX

Reviews

7.0

Good

Rating 10 - Excellent. 9 out of 48 reviews" "
Rating 8 - Good. 18 out of 48 reviews" "
Rating 6 - Okay. 12 out of 48 reviews" "
Rating 4 - Poor. 7 out of 48 reviews" "
Rating 2 - Terrible. 2 out of 48 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

5.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Andrew

Travelled with group
Liked: Cleanliness, staff & service
Great location, front desk staff was very nice. We had issues with weak wifi, spotty hot water for the shower and no room cleaning.
Stayed 4 nights in May 2023

2/10 Terrible

Ismael

Travelled with family
Disliked: Amenities, property conditions & facilities
Nothing, the hotel described itself like a suite and actually was a low budget, overpriced room, with a flooded bathroom
Stayed 2 nights in Nov 2022

8/10 Good

Winfred

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Price was good. Hotel was clean and safe.Walking distance to Centro activities. Small size. Poor to no internet. No electric kettle, microwave or refrigerator. Must be an experienced traveler with some Spanish skill to appreciate this Hotel.

8/10 Good

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 6 nights in Jul 2022
Response from recepción on 24 Jul 2022
gracias por su preferencia.

8/10 Good

Cecilia

Liked: Cleanliness
Disliked: Room comfort
Bed breaks navk
The beds are horrible. My back went out bra size of the condition of the bed, water takes too long to heat up
Stayed 4 nights in Jun 2022
Response from sus servidores on 23 Jul 2022
Lamentamos mucho su experiencia con nosotros,le agradecemos su sincera opinión que nos ayudara a mejorar nuestro servicio para futuras reservaciones.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little spot for a trip to Oaxaca.
Great little spot near so much in the city. Only complaint would be air flow through the room. Not able to open a upper window without opening the whole window space. So no secure way to allow airflow through the room for those of us who don’t like A/C. Understandable since the city is quite dusty. Clean neat little room which is all you need the city has so much to offer so don’t spend much time in the room. No kitchen or anything just a bedroom and a nice little restroom. Shower no tub incase your wondering. Always someone available at the seat 24 hours to give you anything such as towels or Toilet paper.
Stayed 6 nights in Mar 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Luz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was actually better than I expected. It was only 3 block from the zocalo, it was very clean, the staff was friendly and professional. The only thing that would have made it better would be if the restaurant was open.
Stayed 7 nights in Oct 2021

10/10 Excellent

Reina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and peaceful hotel, within walking distance of the Zócalo. The pool water was cold but great for a quick dip after a day in the sun. Hotel staff was very friendly and helpful!
Stayed 5 nights in Nov 2021

4/10 Poor

Azure

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was walking distant from the main city plaza (ten minutes away). There was two restaurants and two bars on the same block. Staff was very nice.
Stayed 7 nights in Oct 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice hotel, good location, friendly staff. The hot water in the shower was impossible to adjust. Either too hot or too cold.
Stayed 4 nights in Nov 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The only thing you get in this hotel is a room. We were so disappointed because there is no coffee in the facility or near the place. They have a nice restaurant which was closed.
Stayed 6 nights in Oct 2019

8/10 Good

Daralee

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Hi, I'd like to begin with saying how wonderful the staff is, I was welcomed by Javier, Edgar and David who were always very informative and attentive. The room was always clean, smelled very good and the hot water was perfect! The downside of the stay was that I was not informed of the renovations and construction being held during my stay. Although most of the time I was not in the hotel, I often had noise during the afternoon, materials laid out in front of the room and no access to the pool. It felt very limiting. But over all, I wish the staff and the hotel lots of luck and would definitely choose this hotel again.
Stayed 7 nights in Sep 2018
Response from Edgar on 26 Sept 2018
We're really grateful that you enjoyed the stay. We sorry the inconveniences but now we're trying to do a better service. We hope you really come back! Regards!

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to El Zócalo. Would go back.
Stayed 5 nights in Jul 2018
Response from Edgar. on 16 Sept 2018
Thank you for saty with us. We hope you come back again!

8/10 Good

Robin, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely Hotel
I loved the look of the hotel and the staff could not have been more friendly and helpful. There is a quaint restaurant located at the front, run by a lovely woman serving delicious food. My only complaint would be how hard the mattress was! It was like laying on a brick! Oh, there were also “no wash cloths!” So, bring your own!
Stayed 2 nights in Apr 2018
Response from HOTEL OAXACA INN CENTRO on 22 Jun 2018
GOOD NIGHT ROBIN WE ARE VERY HAPPY TO READ THAT YOU ENJOYED YOUR STAY WITH US, WE ARE WORKING TO MAKE YOUR EXPERIENCE MORE ENJOYABLE. WE HOPE TO SEE YOU AGAIN SOON, HAVE AN EXCELLENT NIGHT

10/10 Excellent

gorls trip, new york

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
We were very comfortable in this hotel. Very clean and in the middle of town close to everything. The only problem is the water pressure in the shower is low, so the showers were not so great,
Stayed 3 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Experience
Beautifull hotel, excellent location, only three blocks from el Zocalo. Excellente service
Stayed 1 night in Feb 2018

8/10 Good

jc, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Oaxaca inn
Nice hotel No to many amenities Restaurant opens a little late and closes to early
Stayed 4 nights in Oct 2017

8/10 Good

SZ, North Hollywood

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in Downtown
My two week stay here was most pleasant. There is a restaurant downstairs for breakfast 6 days a week and the walk to the Zocalo is an easy stroll. I find, however, that the management leaves all the room cleaning to the person who comes in early in the afternoon and stays at the desk as well...she needs an assistant for sure. My room was very spacious, the bathroom always spotless with enough toiletries and luxurious towels to please everyone. The beds were comfortable, the internet worked well, and there even was a light in the closet. There is a pool for warmer weather and lovely art everywhere. I would stay there again given the chance.
Desert in local restaurant
Sculpture outside my room
Glass bowls on the wall
Room with queen beds
Response from . on 16 Nov 2016
The oaxaca inn center hotel we appreciate your positive comments, and we hope to have you again with us on your vacation, and we will provide you with a better service.

6/10 Okay

Verified traveller

Liked: Cleanliness
Ok
Very strange experience and I know the hotels in Oaxaca very well. There is original art on the walls, air conditioning, but bad wifi and terrible restaurant. Location ok. Rooms small. You can do better at same price. Hotel virtually empty due to political unrest.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was beautiful and spacious, and the staff was very friendly and helpful. I would definitely recommend this hotel to anyone traveling to Oaxaca. We spent the second half of our trip in a different hotel, but if I could do it again I would stay here the entire trip!

4/10 Poor

R Steven, San Francisco CA USA

Liked: Cleanliness, staff & service, property conditions & facilities
Overpriced, not helpful,
Cut short by family member illness. No refund for 5 days. Room adequate size. No refrigerator. No coffee or ability to make it. First day no maid services. Street light shown through curtains off and on all night. Restaurant attached but overpriced and usually empty. Pool small with very cold water. Hotel staff friendly but only Jose and another could speak English and recommend sites.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Downtown Hotel
No hot water the first day. Suite view was into the kitchen. Kitchen noise. Dirty furniture throughout the hotel. No extra pillows. Not in the best part of town.

8/10 Good

Rosalinda, Los Angeles, CA

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, average experience
Hotel Oaxaca Inn is a very nice hotel and nicely decorated. The room that we stayed in was a little small. The customer service was not bad but those that were attending the front desk were always on their phone and would not acknowledge when we walked by.

6/10 Okay

German

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
La habitación es pequeña pero en general esta bien, nunca hubo internet aunque les dije el problema y la tele también fallo y tampoco hubo solución en toda la estancia
Stayed 2 nights in Nov 2022

6/10 Okay

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La atención del staff buena, muy amables. Pero la habitación olía mucho a humedad todo el tiempo, nos quedamos sin agua caliente.
Stayed 5 nights in Mar 2022

2/10 Terrible

Ana

Stayed 3 nights in Mar 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No tenía disponibilidad el restaurante, esta cerrado. Por ello no vendría mal ofrecieran cafetera en habitaciones y serví bar.
Stayed 3 nights in Jan 2020

10/10 Excellent

Leyra M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar tranquilo y cerca del centro
El servicio fue excelente y el hotel es muy cómodo, además de que esta muy cerca del centro
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Lo que no nos gusto, fue que no contaba con estacionamiento, tuvimos problema con el número de camas, ellos ofrecieron junior suite y era una habitación normal de 2 camas matrimoniales y pagamos x 5 personas no por 4, pero gracias.uds por pagar habitaciones
Stayed 4 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Muy buena ubicación
Buena ubicación, habitaciones pequeñas pero suficiente espacio, personal agradable. Solo hay dos lugares para estacionarse en la calle.
Stayed 3 nights in Feb 2018
Response from R on 23 Feb 2018
Muchas gracias por su comentario y tomaremos muy en cuenta su opinión para poder encontrar una solución a sus necesidades. Esperamos su visita en un futuro próximo.

4/10 Poor

Ana

Liked: Staff & service
Disliked: Cleanliness, room comfort
Hotel muy lindo con pésimo servicio
El hotel es precioso y muy céntrico, y la gente que trabaja ahí es muy amable, pero el servicio es terrible: dos días no hicieron las habitaciones porque tenían horarios establecidos que además, eran por la tarde, y en caso de querer el servicio por la mañana, cobraban una tarifa extra!!!!! La limpieza no es su mayor fortaleza, las habitaciones son muy pequeñas y las camas y almohadas muy incómodas. Vendría bien al menos una lamparita en alguna de las mesas de noche.
Stayed 4 nights in Dec 2017
Response from R on 23 Feb 2018
Muchas gracias por brindarnos sus comentarios. Nuestros horarios de limpieza a habitación son de 8:00. a !6:00, lamentamos lo que le sucedió y nos encontramos ya trabajando en ello para poderle brindar el servicio que ustedes se merecen.

4/10 Poor

ma, mex

Disliked: Staff & service, property conditions & facilities, room comfort
Muy caro para el tipo de hotel
Pésimo servicio de hotel, malos servicios y muy caro para el tipo de hotel
Stayed 1 night in Dec 2017
Response from R on 23 Feb 2018
Agradecemos infinitamente sus comentarios, ya que su critica es la mejor herramienta de crecimiento que nos puede brindar. Respecto a su estancia, lamentamos no haber podido cubrir sus expectativas. Actualmente nos encontramos realizando cambios y uno de ellos es hacer que nuestros huéspedes se vayan contentos. Esperamos nos pueda dar la oportunidad de brindarle nuevamente nuestros servicios.

6/10 Okay

Michel, Cd. de México

Liked: Cleanliness
Disliked: Staff & service
Caro para lo que ofrece
Las habitaciones tienen todo lo básico, pero son pequeñas, la limpieza es buena y el personal que nos atendió parecía molesto. Está bien ubicado, cerca del mercado 20 de noviembre y algunos museos. Creo que hay mejores hoteles y más baratos que este.
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Disliked: Room comfort
Hotel limpio
La habitación estaba pequeña

8/10 Good

ENRIQUE, Ciudad de México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena experiencia, buen servicio y trato. La cama más dura de lo acostumbrado, pero cómoda y permite el descanso. La regadera tiene algún sstema de limitación del uso de agua caliente que se acaba y hay que cerrarla, esperar y volver a abrir el agua caliente si uno se tarda en bañarse

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Limpio y bonito
Hotel cómodo, limpio y bien ubicado, personal amable. Tiene un restaurant muy bueno la comida muy rica y no cara

8/10 Good

Diana, Ciudad de México.

Liked: Cleanliness, staff & service, property conditions & facilities
Mala comunicación de Hoteles.com con los hoteles t
El hotel por su ubicación bueno , habitaciones muy pequeñas , limpio. Pero no se cordinan con la confirmación y nos dijeron que no tenían hab. Qué les avisaron a Uds. Y a mí no me dieron este aviso . Esto es una desagradable noticia ya que se reservó un mes antes

4/10 Poor

abril, Ciudad de mexico

Disliked: Staff & service, room comfort
No volvería el baño olía a caño, se tapaba el lavabo, el último día no se calentó niña el agua y me tuvieron que dar otro baño solo para bañarme aunque no era mi cuarto. Se escucha todo de cuarto a cuarto. No me gusto nada

10/10 Excellent

José Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Manuela Jimena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Está viajo, las instalaciones mal cuidadas. Los sofás estaban completamente roídos por ejemplo.

6/10 Okay

Verified traveller

Liked: Cleanliness
La habitación era aceptable, pero en la relación calidad/precio el huésped sale perdiendo. Las personas que atienden en la recepción no tienen habilidad para esa actividad: ¡no sabían ni llamar un taxi! Hay un restaurante anexo al hotel pero no es del hotel.

8/10 Good

Michelle, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buenas noches
Cerca del Zocalo, a diez minutos a caminar, este hotel es muy bonito y el personal muy carinoso. Las camas son grandes, pero no King y son muy duras. Los colchones parecen nuevos. La habitacion para dos personas son pequenas, pero Monica, la camarista esta muy amable.

8/10 Good

Car, D.F.

Liked: Cleanliness, property conditions & facilities, room comfort
En general bastante bien
En general bastante bien, pero tiene poco aislamiento al ruido y las fiestas vecinas se escuchan muy fuerte en la noche.

8/10 Good

Gerardo, Mexico Df

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel muy centrico
Adaptado en una casona tradicional con buen resultado arquitectonico, suite amplia e iluminada, muy limpio y atencion discreta, pero habria que poner mas atencion al mobiliario. Las camas muy duras.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Hotel coqueto, pero un poco caro por lo que ofrece
El hotel es coqueto, con bonita decoración, su ubicación muy buena, pero me pareció un poco caro por lo que ofrece, las habitaciones y el baño son pequeños, pero eso si muy limpio.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquilidad
Es un hotel muy pintoresco, y realmente bien ubicado con instalaciones buenas, la habitación que nos tocó era pequeña pero bastante limpia con todo lo necesario sólo la cama si estaba un poco dura pero fuera de eso nos gustó a mi y a mi esposo