Exterior

Reviews of Residence Inn by Marriott Berkeley

4 out of 5
Residence Inn by Marriott Berkeley
2121 CENTER STREET, Berkeley, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 157 out of 232 reviews" "
Rating 8 - Good. 46 out of 232 reviews" "
Rating 6 - Okay. 11 out of 232 reviews" "
Rating 4 - Poor. 9 out of 232 reviews" "
Rating 2 - Terrible. 9 out of 232 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Hotelmgmt on 25 May 2024
John, your five-stars mean the world to us! Thank you and we're excited for the opportunity to host you again.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at this property for a graduation and it worked out wonderfully. So convenient the staff was so nice and it was so busy but they stayed so friendly.
Stayed 2 nights in May 2024
Response from HotelMgmt on 23 May 2024
Elizabeth, we're delighted you had a fantastic stay during the graduation! It's great to know our convenient location and friendly staff made a positive impact. We'll pass on your appreciation to our team. We can't wait to welcome you back to the Residence Inn By Marriott Berkeley!

8/10 Good

Hisham

Stayed 1 night in May 2024
Response from Hotelmgmt on 13 May 2024
Thank you for rating us so highly, Hisham. We enjoyed having you here and look forward to welcoming you back the next time you are in the area.

10/10 Excellent

Garry, New York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was near UC Berkeley.
Stayed 1 night in May 2024
Response from HotelMgmt on 7 May 2024
We're so glad that our convenient location proved helpful during your stay, Garry! Thanks so much for scoring us so highly. Please think of us at the Residence Inn By Marriott Berkeley when your plans bring you back to the area!

10/10 Excellent

Shakiyya

Stayed 2 nights in Apr 2024
Response from Hotelmgmt on 20 May 2024
Receiving your five-stars means a lot to us, Shakiyya! Thank you and we hope to see you again soon.

10/10 Excellent

Thomas, Heshan city

Liked: Cleanliness
Stayed 4 nights in Apr 2024
Response from Hotelmgmt on 20 Apr 2024
Your five-stars mean the world to us, Thomas! Thank you and we're excited for the opportunity to host you again.

8/10 Good

killian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pull out sofa bed could be made more uncomfortable, only with an extreme effort. otherwise room was nice and staff friendly
Stayed 1 night in Apr 2024
Response from HotelMgmt on 12 Apr 2024
Thank you for staying with us at the Residence Inn By Marriott Berkeley, Killian, and for your high score! We regret that your stay wasn't as comfortable as we aim for, and your feedback is appreciated. Please think of us when your travels bring you back to Berkeley!

6/10 Okay

Conchita

Stayed 1 night in Mar 2024
Response from Hotelmgmt on 29 Apr 2024
We appreciate you taking the time to rate your stay, however, we would love the opportunity to better your experience in the future and attempt to receive a perfect score!

8/10 Good

Meng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I attended a conference on the UC Berkeley campus and needed a place to stay. This hotel was extremely convenient allowing me to walk to campus. Valet service was easy and the front desk clerks were nice. My family accompanied me and we were able to stay in a spacious suite. The beds were comfy and the amenities were great for the family. There is a small Target store very close by for last minute items or snacks. My only complaint is that the water pressure in the shower was extremely poor for such a nice room.
Stayed 1 night in Apr 2024
Response from HotelMgmt on 9 Apr 2024
It's wonderful to know that you found so much to love about your stay with us at the Residence Inn By Marriott Berkeley, Meng! Thank you for your kind remarks about our excellent location, attentive service, and roomy, well-appointed accommodations. Our team will address your concern about the water pressure. We hope your plans bring you back soon!

10/10 Excellent

Thi, Fountain Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hotelmgmt on 24 Mar 2024
Knowing you had a wonderful stay is truly gratifying! Thank you, Thi, and we eagerly await your next visit.

8/10 Good

Daniel

Liked: Cleanliness
Response from Hotelmgmt on 3 Mar 2024
It was wonderful having you here, Daniel, and we can't wait to welcome you back to win you over and earn your five-star praise. Thank you!

10/10 Excellent

JOWENA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2024
Response from HotelMgmt on 29 Feb 2024
Earning your perfect score made our day, Jowena! Thank you for choosing the Residence Inn By Marriott Berkeley. We hope to welcome you back soon!

10/10 Excellent

Janet, Fort Worth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel across the street from public transport. Incredible staff, fantastic fitness center, great location and possibly the cleanest hotel that I’ve ever had the pleasure of staying.
Stayed 3 nights in Feb 2024
Response from HotelMgmt on 16 Feb 2024
At the Residence Inn By Marriott Berkeley, we are dedicated to cleanliness and we're thrilled that you noticed, Janet! Thank you for choosing to stay with us, and for your excellent score and glowing feedback. We hope it won't be long before your adventures bring you back for another relaxing visit!

10/10 Excellent

CORI

Stayed 1 night in Feb 2024
Response from Hotelmgmt on 20 Mar 2024
Thank you for your five-star rating, Cori! We hope to be your preferred property whenever your travels bring you to the area!

10/10 Excellent

Dierch

Liked: Amenities, property conditions & facilities
Great accomadations. Breakfast was great. Loved the bed! 2tv a huge plus
Stayed 2 nights in Feb 2024
Response from Hotelmgmt on 10 Feb 2024
We’re glad you found so much to love about your stay with us at the Residence Inn By Marriott Berkeley, Dierch! Thank you for your excellent review. We hope you’ll make plans to relax with us again soon!

10/10 Excellent

Michael

Stayed 1 night in Feb 2024
Response from Hotelmgmt on 5 Feb 2024
Michael, it was a pleasure to serve as your home-away-from-home and we thank you for taking a moment to share your perfect score. We hope our hotel will be one you return to should your travels ever bring you back to the area.

10/10 Excellent

DAVID, San Francisco

Stayed 1 night in Feb 2024
Response from Hotelmgmt on 20 Mar 2024
Thank you for your five-stars, David. We look forward to your return and hope it's soon!

8/10 Good

Fabian Francesco

Travelled with family
Liked: Cleanliness, staff & service
Exorbitant charge for parking - parking should be free for hotel guests. The extra bed (couch sofa) should have been made up The staff was kind and efficient
Stayed 1 night in Jan 2024
Response from HotelMgmt on 2 Feb 2024
Thank you for choosing the Residence Inn By Marriott Berkeley for your recent visit, Fabian! Our team will be overjoyed when we share your comments with them. Please know that Berkeley is a “pay-to-park city” and our rates are lower than most other hotels in the area. We appreciate your input and we hope you'll return soon!

10/10 Excellent

NiNi2019

Stayed 4 nights in Jan 2024
Response from Hotelmgmt on 5 Feb 2024
Thank you for your five-star rating! We hope to be your preferred property whenever your travels bring you to the area!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location
Hotel was great! Awesome location and fantastic amenities. But the door lock was broken and so we had to move rooms and were delayed by 30min to get to our room. But Lilly at the front gave us a bottle of wine and snacks so that really helped! And btw the rooftop bar is fantastic!
Stayed 1 night in Jan 2024
Response from HotelMgmt on 17 Jan 2024
Although we regret that your initial accommodations were not reflective of our high standards, it's wonderful that Lilly was able to relocate you and make things right! Thank you for sharing your experience with us. We appreciate your high score and we hope you'll return soon to the Residence Inn By Marriott Berkeley!

10/10 Excellent

Katherine

Stayed 5 nights in Dec 2023
Response from Hotelmgmt on 2 Jan 2024
It was a pleasure to have you as our guest, Katherine, and we're thrilled you found your stay deserving of a five-star rating. Please revisit soon!

10/10 Excellent

Donte

Stayed 2 nights in Dec 2023
Response from Hotelmgmt on 30 Dec 2023
It was a pleasure to have you as our guest, Donte, and we're thrilled you found your stay deserving of a five-star rating. Please revisit soon!

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in a god location.
Stayed 1 night in Dec 2023
Response from HotelMgmt on 2 Jan 2024
It was a pleasure to welcome you to the Residence Inn By Marriott Berkeley, James! Thank you for your fantastic review. We hope your plans bring you back soon!

2/10 Terrible

Irma

Stayed 1 night in Dec 2023
Response from Hotelmgmt on 23 Dec 2023
Irma, we strive to make each stay a memorable one, so it's disappointing to learn that we missed the mark on this occasion. We hope that you allow us the opportunity to provide you with an improved experience in the future.

10/10 Excellent

mariam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay ever
Room was very clean and looks new. Breakfast had variety items to choose from. Very friendly and professional staff and parking valet personal, Hotel was very close distance to UC Berkeley. I will definitely recommend this Hotel to family and friends.
Stayed 2 nights in Dec 2023
Response from HotelMgmt on 20 Dec 2023
Mariam, we can’t think of a more wonderful review! Thank you for staying with us, and for highlighting our delicious breakfast, caring team, fantastic location, and commitment to cleanliness. It was a pleasure serving you and we hope your adventures bring you back soon to the Residence Inn By Marriott Berkeley!

10/10 Excellent

Julio

Stayed 1 night in Dec 2023
Response from Hotelmgmt on 8 Jan 2024
Thank you for the five-star rating, Julio! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.

10/10 Excellent

Junghee

/
Stayed 4 nights in Nov 2023
Response from Hotelmgmt on 18 Dec 2023
Your five-star rating means everything to us, Junghee! Thank you and we look forward to welcoming you back.

10/10 Excellent

Jose

Stayed 7 nights in Nov 2023
Response from Hotelmgmt on 18 Dec 2023
Thank you for your five-star rating, Jose! We hope to be your preferred property whenever your travels bring you to the area!

6/10 Okay

Holly

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Great location! But the room had a strong foul odor.
Stayed 3 nights in Nov 2023
Response from HotelMgmt on 30 Nov 2023
It’s great to know that our fantastic location pleased you, Holly! We regret, however, that your room wasn’t fresh and welcoming, as we understand how important that is. Had our team been made aware of your concerns, we would have made every effort to resolve these issues or provide accommodations that better met your needs. Please visit us again soon so we can work to change your impression of us.

10/10 Excellent

Jung Hun

Stayed 3 nights in Nov 2023
Response from Hotelmgmt on 17 Dec 2023
It's wonderful to learn that your stay was a great one! Thank you, and we're excited for the opportunity to provide you with another five-star experience soon.

10/10 Excellent

chengjin

Stayed 2 nights in Nov 2023
Response from Hotelmgmt on 28 Nov 2023
Your perfect rating means a lot to us, Chengjin. Thank you and we hope to see you back soon.

10/10 Excellent

Beverly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hotelmgmt on 22 Nov 2023
Thank you for your top score, Beverly! We look forward to your next stay with us at the Residence Inn by Marriott Berkeley.

10/10 Excellent

monica

Stayed 1 night in Nov 2023
Response from Hotelmgmt on 22 Nov 2023
It's exciting to learn that you had a great stay! Please revisit soon, Monica!

10/10 Excellent

Ha-Yovel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Hotelmgmt on 4 Nov 2023
Thank you for honoring us with a perfect score, Ha-Yovel! We're excited for the opportunity to welcome you back soon.

10/10 Excellent

russell

Liked: Cleanliness, staff & service, property conditions & facilities
We really liked our room. One reason was the great view.
Stayed 3 nights in Oct 2023
Response from HotelMgmt on 9 Nov 2023
Russell, we love hearing from happy guests! Our spectacular views are only one of the ways we work to surpass expectations, and your perfect score made our day. Please make plans to relax with us again soon at the Residence Inn By Marriott Berkeley!

10/10 Excellent

Shruti

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to campus.
Stayed 1 night in Oct 2023
Response from Hotelmgmt on 30 Oct 2023
Shruti, it's great to know that our convenient location proved helpful during your stay! Thank you for choosing the Residence Inn By Marriott Berkeley. We appreciate your perfect rating and we hope to welcome you back soon!

10/10 Excellent

Anya

Stayed 7 nights in Jun 2023
Response from Hotelmgmt on 25 Oct 2023
Anya, we appreciate knowing that your visit was excellent! It would be our honor to welcome you back again!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Comfy bed. My only negative was my room was at roof level from another part of the hotel, so basically couldn’t open shades. But overall a great stay & will stay there again.
Stayed 3 nights in Oct 2023
Response from Hotelmgmt on 14 Oct 2023
Thank you for choosing the Residence Inn by Marriott Berkeley for your recent stay! We're delighted to hear that you appreciated the cleanliness and comfort of your room, though we regret any disappointment you had with your view. Your input is valuable to us, and we look forward to making your next visit an even more enjoyable experience!

10/10 Excellent

Suzanne

Stayed 2 nights in Sep 2023
Response from Hotelmgmt on 18 Oct 2023
Earning five stars from you has made our day! Thank you, Suzanne, and it will be our pleasure to welcome you back.

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, we attended a concert at The Greek Theater in Berkley. This Hotel is only One mile from theater, easy and beautiful walk through Cal State Berkley University. I was surprised by the neighborhood, great little restaurants and bars within walking distance. I felt safe walking around neighborhood.
Stayed 2 nights in Sep 2023
Response from Hotelmgmt on 29 Sept 2023
It's terrific to know that our convenient location allowed you easy access to your destination, Roger! Welcoming you to the Residence Inn By Marriott Berkeley was a pleasure, and your perfect rating is appreciated. Please think of us when planning your next adventure!

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful and exceptionally kind
Stayed 1 night in Sep 2023
Response from Hotelmgmt on 26 Sept 2023
Michele, we can't ask for better praise! Our team at the Residence Inn By Marriott Berkeley truly cares about our guests and they will be overjoyed by your feedback. Please make plans to visit us again soon!

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in central Berkeley. Excellent breakfast to start your day off well. Wonderful rooftop restaurant/lounge.
Stayed 2 nights in Sep 2023
Response from Hotelmgmt on 21 Sept 2023
What a joy to know that your experience with us at the Residence Inn By Marriott Berkeley earned us your top score! Thank you for sharing your wonderful praise. We believe that a hearty, delicious breakfast is vital to a successful day, and we're glad you agree. Please think of us when planning your next getaway!

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Staff was very helpful when I had a problem
Stayed 1 night in Sep 2023
Response from Hotelmgmt on 31 Oct 2023
Martin, it’s great to hear that our staff assisted you promptly with your concerns. We aim to make each guest’s stay as smooth and enjoyable as possible. Thank you for recognizing their efforts, and we hope to welcome you back again soon!

8/10 Good

Chaeho

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Hotelmgmt on 20 Sept 2023
Thank you for taking a moment to share your positive score, Chaeho! We hope you plan to join us on your next visit to the area, so we have a chance to further impress.

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, friendly service!
VERY friendly service at the front desk and the valet!
Stayed 1 night in Sep 2023
Response from Hotelmgmt on 20 Sept 2023
Susan, we're so glad that our team's warm hospitality stood out to you throughout your visit! It was a pleasure welcoming you to the Residence Inn by Marriott Berkeley, and we hope you will make plans to stay with us again soon. Until then!

10/10 Excellent

John

Stayed 2 nights in Sep 2023
Response from Hotelmgmt on 8 Oct 2023
There is nothing better than earning five-stars from a valued guest, John! Thank you and we hope to see you again soon.

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Hotelmgmt on 9 Sept 2023
Wesley, there is nothing better than earning five-stars from a valued guest! Thank you and we hope to see you again soon.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Hotelmgmt on 9 Sept 2023
Your five-star rating means everything to us, John! Thank you and we look forward to welcoming you back to the Residence Inn by Marriott Berkeley.

10/10 Excellent

jexon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Sep 2023
Response from Hotelmgmt on 6 Sept 2023
Jexon, your perfect rating made our day! Thank you for allowing us to welcome you to the Residence Inn By Marriott Berkeley. We hope you'll visit us again soon!

10/10 Excellent

santiago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to visit my daughter at Berkeley
Stayed 2 nights in Sep 2023
Response from Hotelmgmt on 6 Sept 2023
It's wonderful to know that our handy setting proved helpful, Santiago! We appreciate your perfect score for the Residence Inn By Marriott Berkeley. Please think of us when visiting your daughter in the future!