Nuevo Durango Holidays from NZ$1,739

It needs a bit more cleaning

The staff was nice. Some just need to smile more often especially in restaurants. Food could be better. There were only a few restaurants you could go to and not all are open every day. Overall, I’d give it 3.5 to 5 stars.

Room was clean. Resort was slightly dated but had everything you need. Staff were above & beyond via service.

Beach view was the best part 🙌

My husband and I recently stayed at the Majestic Mirage for 2 weeks. This was our 12th all inclusive Mexico holiday (including the Elegance next door) and this trip was by far the best!! The service was beyond perfect! All the staff went above and beyond to make you happy. I watched alot of people not tip and they also received great service. The resort has so many great staff but our favorites were Francisco, Pamela, Hector and Martin are fabulous bartenders. Baez and Eddy our pool servers made sure we were NEVER without a cold drink. Derian our butler always communicated the events of the day and let us know what time he started that day. He was always quick to reply and booked our reservations for the restaurants. Our last night he also decorated our room with rose petals and balloons. This was a very nice surprise! The resort recently opened and lots of reviews are saying they are still working out issues. This is far from the truth this resort is running very smoothly and we heard no complaints from others at the resort. Hope to go back again.