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"It is always a pleasure to stay at the Serena. Your staff is superb! "

"The overall ambience at the hotel was easy going and peaceful.Breakfast was varied and interesting. My room was spotless and the cleaners made some adorable shapes out of my towels when they changed them Only minor gripe was there was insufficient areas down in reception to either sit down and chat or do some work- unless you went to the onsite coffee shop."

"First, it's a hidden gem. If you like peace and quiet, this is the place to stay. Now how about the African coffee, ah so smooth and the taste was incredible. The best I have had so far. The staff genuinely care about you and would support you from pickup to drop off(if you request). The garden area needs some attention though, I think the grass is overgrown and should regularly be cut. Oh by the way, I love the city view from room... Came out every Morning just to have a view and take pictures "

"Good location in city center. Staffs are helpful and friendly. Rooms are clean. Only wish a shower door to prevent water overflow."

"The staff was very friendly Can’t really say much more about it we got there at 9 PM and left at 9 AM It’s just there long enough to sleep But when we did eat breakfast, it was a beautiful view of the city"

"Good and friendly service, big rooms"

"I liked the quietness Service is very slow. 1 hour waiting time for chicken brochettes and fries"