Kigali Serena Hotel

Luxury hotel connected to the convention centre in Kigali with free parking

Choose dates to view prices

Where to?

Dates

September 2025

October 2025

The Kigali Serena Hotel offers an elegant city-center retreat with thoughtful amenities. Guests enjoy a complimentary continental breakfast, an outdoor pool with bar service, a restaurant, sauna, massage services, and highly praised staff.

Wonderful

Popular amenities

Bar
Spa
Room service
Gym
24/7 front desk

includes taxes & fees

22 Sept - 23 Sept

Room options

Check availability for these dates

Tonight

Sept 21 - Sept 22

Tomorrow

Sept 22 - Sept 23

All rooms

1 bed

2 beds

3+ beds

Showing 14 of 14 rooms

Superior Room

Highlights

Balcony

Soundproofed

Air conditioning

Separate bedroom

Blackout curtains

Bathrobes

Shower/bath combination

30 sq m
City view
Sleeps 2
1 King Bed OR 2 Twin Beds

Deluxe Room

Exceptional

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Separate bedroom

Blackout curtains

Bathrobes

Shower/bath combination

30 sq m
City view
Sleeps 3
1 King Bed OR 2 Twin Beds

Standard Room

Excellent

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Separate bedroom

Blackout curtains

Bathrobes

Shower/bath combination

25 sq m
City view
Sleeps 2
1 Queen Bed OR 2 Twin Beds

Executive Suite

Highlights

Separate dining area

Separate sitting area

Soundproofed

Air conditioning

Separate bedroom

Blackout curtains

Hairdryer

70 sq m
1 bedroom
City view
Sleeps 2
1 King Bed

Junior Suite

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Blackout curtains

Separate bedroom

Bathrobes

Shower/bath combination

40 sq m
1 bedroom
Sleeps 2
1 King Bed

Deluxe Room

Sleeps 2

Executive Suite

Sleeps 2

Standard King Room

Sleeps 2

Standard Twin Room

Sleeps 2

Executive Suite

Sleeps 2

Junior Queen Suite

Sleeps 2

Standard Queen Room

Sleeps 2

Superior Room

Sleeps 2

Prime Rooms

Sleeps 2

About the area

Located in Kigali, Kigali Serena Hotel is connected to a shopping centre. Ntarama Church and Presidential Palace Museum are local landmarks, and the area's natural beauty can be seen at Nyandungu Urban Wetland Eco Tourism Park and Umusambi Village. Looking to enjoy an event or a game while in town? See what's happening at Nyamirambo Stadium or Stade Amahoro.

Visit our Kigali travel guide

Boulevard De La Revolution, Kigali, 250

What's nearby

Nyamirambo Stadium - 4 min drive - 3.4 km
Kigali Genocide Memorial Centre - 5 min drive - 4.5 km
Kigali Heights - 7 min drive - 4.2 km
University of Kigali - 7 min drive - 4.2 km
Kigali Convention Centre - 7 min drive - 5.3 km

Getting around

Kigali (KGL-Kigali Intl.) - 27 min drive

Restaurants

‪Choose Kigali Fine Dining - ‬4 min drive
‪Macoco (Madja’s Coffee Corner) - ‬14 min walk
‪Abou Tamu-Tamu - ‬15 min walk
‪Preet Fast Food - ‬15 min walk
‪Hotel des Milles Collines - ‬15 min walk

About this property

Kigali Serena Hotel

Luxury hotel connected to the convention centre

You can look forward to a poolside bar, a terrace and a coffee shop/cafe at Kigali Serena Hotel. For some rest and relaxation, visit the sauna or steam room, and indulge in a manicure/pedicure, aromatherapy or a hot stone massage. The on-site restaurant, The Milima Restaurant, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a garden and a hair salon.

Other perks include:

An outdoor pool and a children's pool
Free self-parking
Limo/town car service, express check-out and express check-in
Babysitting (surcharge), multilingual staff and tour/ticket information

Room features

All 148 rooms offer comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and bathrobes.

Other conveniences in all rooms include:

Bathrooms with bidets and shower/bath combinations
42-inch TVs with satellite channels
Wardrobes/cupboards, electric kettles and daily housekeeping

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle on request for a surcharge
Limo/town car service
Free self parking on site
Wheelchair-accessible parking available

Food and drink

A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
Snack bar/deli

Restaurants on site

The Milima Restaurant
The Sokoni Restaurant

Things to do

Children's pool
Gym
Outdoor pool
Sauna
Steam room

Family friendly

Babysitting (surcharge)
Children's pool
Laundry facilities
Outdoor pool
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services

Business services

24-hour business centre
Meeting rooms

Outdoors

Garden
Terrace

Spa

2 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Reflexology
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Grab bar near toilet
Lift
Low-height counter and sink
Raised toilet seat
Thin carpet in room
Visual alarms in hallways
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs on site

4 buildings
5 floors
Banquet hall
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bidet
Dressing gowns
Free toiletries
Hair dryer
Shampoo
Shower/bathtub combination
Slippers
Soap
Toilet paper
Towels provided

Entertainment

42-inch TV with cable/satellite channels

Food and drink

24-hour room service
Electric kettle
Minibar

Air conditioning
Desk
Electrical adapters
Iron/ironing board
Laptop workspace
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for RWF 150.0 per day.

Payment types

Important information

Optional extras

Airport shuttle fee: RWF 35 per person (one-way)
Airport shuttle fee per child: RWF 18 (one-way), (from 4 to 12 years old)
Rollaway bed fee: RWF 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher and a smoke detector

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Property Registration Number A505/06

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

No pets and no service animals are allowed at this property

Property is also known as

Hotel Kigali

Hotel Kigali Serena

Hotel Serena Kigali

Kigali Hotel

Kigali Hotel Serena

Kigali Serena

Kigali Serena Hotel

Serena Hotel Kigali

Serena Kigali

Serena Kigali Hotel

Kigali Serena Hotel Hotel

Kigali Serena Hotel Kigali

Kigali Serena Hotel Hotel Kigali

Frequently asked questions

Does Kigali Serena Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Kigali Serena Hotel?

As of 21 Sept 2025, prices found for a 1-night stay for 2 adults at Kigali Serena Hotel on 22 Sept 2025 start from NZ$288.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Kigali Serena Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kigali Serena Hotel?

Self-parking is free at this property.

What time is check-in at Kigali Serena Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Kigali Serena Hotel?

Checkout is at 11 AM.

Does Kigali Serena Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of RWF 35 per person applies.

Where is Kigali Serena Hotel located?

Located in the heart of Kigali, this luxury hotel is within 1 mile (2 km) of Union Trade Center, Ntarama Church and Kandt House Museum of Natural History. Club Rafiki and Ryi'nyamirambo Market are also within 2 miles (3 km).

Have a question?

Beta

Get instant answers with AI powered search of property information and reviews.

Ask a question

Unlock instant savings with Member Prices

Kigali Serena Hotel

Choose dates to view prices

Photo gallery for Kigali Serena Hotel

Reviews

Popular amenities

Room options

Check availability for these dates

Tonight

Tomorrow

View all photos for Superior Room

Superior Room

Highlights

View all photos for Deluxe Room

Deluxe Room

Highlights

View all photos for Standard Room

Standard Room

Highlights

View all photos for Executive Suite

Executive Suite

Highlights

View all photos for Junior Suite

Junior Suite

Highlights

View all photos for Deluxe Room

Deluxe Room

View all photos for Executive Suite

Executive Suite

View all photos for Standard King Room

Standard King Room

Standard Twin Room

View all photos for Executive Suite

Executive Suite

View all photos for Junior Queen Suite

Junior Queen Suite

Standard Queen Room

View all photos for Superior Room

Superior Room

Prime Rooms

You may also like

Four Points by Sheraton Kigali

About the area

What's nearby

Getting around

Restaurants

About this property

Kigali Serena Hotel

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information

Optional extras

You need to know

We should mention