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Four Points by Sheraton Kigali

4.0 star property
Hotel in Kigali with bars/lounges and 24-hour front desk

Choose dates to view prices

Four Points by Sheraton Kigali offers an upscale retreat in Rwanda's vibrant capital. Enjoy a swim in the outdoor pool, coffee at the cozy café, or a garden stroll. The helpful staff is praised, and amenities include dry cleaning and free self-parking.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • 24/7 front desk
  • Laundry
The current price is NZ$421
includes taxes & fees
5 Dec - 6 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout curtains
  • 26 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Premium bedding
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed
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About the area

Map
KN3 AVENUE, NYARUGENGE DISTRICT, Kigali

What's nearby

  • Kigali Genocide Memorial Centre - 5 min drive - 4.1 km
  • Nyamirambo Stadium - 5 min drive - 3.8 km
  • Kigali Heights - 6 min drive - 3.8 km
  • University of Kigali - 6 min drive - 3.8 km
  • Kigali Convention Centre - 7 min drive - 4.9 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 28 min drive

Restaurants

  • ‪Choose Kigali Fine Dining - ‬4 min drive
  • ‪Preet Fast Food - ‬13 min walk
  • ‪Hotel des Milles Collines - ‬13 min walk
  • ‪SuCasa - ‬9 min walk
  • ‪Quick Bites - ‬8 min walk

About this property

Four Points by Sheraton Kigali

Upscale hotel
Take advantage of a terrace, a coffee shop/cafe and a garden at Four Points by Sheraton Kigali. The on-site restaurant, The Brew Bar, serves light fare. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with dry cleaning/laundry services and 2 bars.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), a 24-hour front desk and a ballroom
  • A banquet hall, a lift and a vegetable garden
  • Guest reviews say great things about the helpful staff
Room features
All 154 rooms feature comforts, such as premium bedding and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with baths or showers and free toiletries
  • 55-inch LCD TVs with premium channels
  • Wardrobes/cupboards, free infant beds and coffee/tea makers

Similar properties

Outdoor pool, open 6:00 AM to 7:00 PM, pool umbrellas, pool loungers

Kigali Marriott Hotel

  • Pool
  • Spa
  • Kids pool
  • Parking included
9.2 out of 10, Wonderful, 233 reviews
The price is NZ$525
includes taxes & fees
9 Nov - 10 Nov
Kigali Marriott Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 20 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Coco Fizz
  • FP Social
  • The Brew Bar

Things to do

  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2022
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 20 per person
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

Four Points by Sheraton Kigali Hotel
Four Points by Sheraton Kigali Kigali
Four Points by Sheraton Kigali Hotel Kigali

Frequently asked questions

Does Four Points by Sheraton Kigali have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Four Points by Sheraton Kigali?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Kigali on 5 Dec 2025 start from NZ$421.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points by Sheraton Kigali pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Four Points by Sheraton Kigali?

Self-parking is free at this property.

What time is check-in at Four Points by Sheraton Kigali?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Four Points by Sheraton Kigali?

Checkout is at noon.

Where is Four Points by Sheraton Kigali located?

Situated in Kigali, this hotel is within 1 mile (2 km) of Union Trade Center, Ntarama Church and Kandt House Museum of Natural History. Club Rafiki and Ryi'nyamirambo Market are also within 3 miles (5 km).

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Reviews

Four Points by Sheraton Kigali Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

8.8

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 60 out of 85 reviews
Rating 8 - Good. 18 out of 85 reviews
Rating 6 - Okay. 6 out of 85 reviews
Rating 4 - Poor. 1 out of 85 reviews
Rating 2 - Terrible. 0 out of 85 reviews

Reviews

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and great staff!
Stayed 2 nights in Jan 2025

10/10 Excellent

Pascal

Liked: Staff & service, amenities, property conditions & facilities
Great Value for Money, excellent service and facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location. Excellent staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Would have liked to know guests had access to the marriot spa. Did not know that until my last day.
Stayed 5 nights in Jul 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent to stay for all purposes
Stayed 6 nights in Sep 2022

10/10 Excellent

SIMON WAI HON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are huge and in excellent condition, as I shared with one of the staff that it should be a 5-star property (and she agreed). Breakfast buffet spread was excellent too. Staff were all nice and friendly. The pool area could do a little sprucing up though. But overall, I would definitely stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Itziar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in with Jusua was very quick and friendly he took care to expedite process since we arrived in the middle of the night and we wanted to sleep. Breakfast had a great variety and was plentiful. Staff were really nice and service was efficient. Check out was a breeze. 15 min from the airport.
Stayed 1 night in Jun 2024

8/10 Good

Boubacar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are cleaned but very small space
Stayed 1 night in Sep 2023

6/10 Okay

Laura Davis

Liked: Cleanliness, amenities, property conditions & facilities
The taxi services are so expensive. The staff support the taxi services charging US prices.
Stayed 1 night in Feb 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have never enjoyed a hotel stay as much as we did at Four Points Kigali. From the moment we arrived the staff was so warm and accommodating. They treated us like family during the stay and checked in with us daily to see if we needed anything. From Queen in customer relations, to Pascal in dining, Aymen and his team preparing that amazing breakfast buffet, Lydia and Valentine who took care of us in the mornings, John who supplied us with the best cappuccinos and spiced ginger teas and Innocent who kept our room spotless and supplied us with plenty of water, and SO many more, we felt very well cared for. We also loved the heated pool! The stay was fantastic.
Stayed 14 nights in Jul 2023

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brand new hotel

Brand new hotel…opened June 2022. Large room…twin beds were double rather than single so very comfortable. Pool and gym not open yet but we were allowed to use the facilities at the Marriott across the road which was excellent. Location excellent…short walk to the business part of the city and some markets. Good breakfast spread. Excellent customer service. We were offered a 3pm late checkout as our flight was in the evening.
Stayed 1 night in Jul 2022

10/10 Excellent

Venkatesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is lot of room to improve in Food quality and taste. Restaurants inhouse are just mediocre. I suggest they bring in some good chefs to add variety. As an Indian, I did not like any Indian inhouse cuisine. I had to order both meals from Khana Kazana
Stayed 3 nights in Apr 2024

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I greatly enjoyed my stay at Four Points. The staff were very attentive and went out of their way to make my stay comfortable. I was traveling without my baby and they went out of their way to accommodate me storing milk for my child. I greatly appreciate everyone at Four Points
Stayed 4 nights in Jul 2025

10/10 Excellent

HOI LAM

Liked: Cleanliness, amenities, property conditions & facilities
nice hotel will stay if going again
Stayed 1 night in Jun 2025

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two Great Nights in Kigali

The hotel was great, but the staff was AMAZING! Everywhere we went in the hotel, the staff was kind, helpful and so very welcoming. Breakfast was excellent and the room was very clean and comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place! Staff was amazing and the breakfast buffet was delicious! Room was very clean!
Stayed 1 night in Jun 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there for two nights and the staff was amazing! Helpful in finding me restaurants and a private car. I left for a few nights and needed a place to take a shower before our long flight to America and they allowed me to come back over and shower. Staff was very nice and the breakfast was the best breakfast buffet I have ever had. Price was great too!
Stayed 1 night in Jun 2025

6/10 Okay

IAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Stayed 1 night in Jun 2025

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and service at this hotel were top notch - so pleasant and helpful. The property was very clean and had an necessary amenities. The hotel is also very centrally located, making getting around the city a breeze. The only thing that requires improvement, from my perspective, is adjusting the water temperature in the shower as the flow is not consistent (scalding one moment, cold the next). On the plus side, water pressure was excellent.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff super nice and helpful, breakfast really good, hotel itself very good with good services
Stayed 4 nights in Mar 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, good food options
Stayed 1 night in Feb 2025

10/10 Excellent

chris

Very friendly staff, clean and multiple dinning options
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with gym, pool, restaurants. Food was good. Room was comfortable. Staff was excellent !
Stayed 2 nights in Nov 2024

10/10 Excellent

Eliane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a wonderful time. Thank you to all your staff for the excellent service.
Stayed 3 nights in Dec 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem

Centrally located hotel with the most fabulous team of staff - nothing was too much trouble. Great food at the Coco Fizz pool bar and a really great city tour organised for us by Queen. We would have no hesitation in returning when and if we come back to Kigali
Stayed 3 nights in Aug 2024