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"This was the second time I stay there. The first time I was given a free parking spot for one car. I was never told that it was a courtesy. This second time I ask for the free parking pass and they told there was no free parking. The receptionist when and grace the manager and I explained what happened last time and she said it was a courtesy by the employee but he never told me it was done as a courtesy. She pulled up Expediacwebsite to proof to me that there was a note stating that there was no free parking. It was very rude. I ask her if she was able to give me a free parking yes or no. She said I will do it this last time but I will also note it on you told that this is the second time and there will be no more free parking for you. Will never go back to this place it is a great place to stay but not with that service. "

"The room was spacious and accommodated our whole family. But the couch had a stain the cushion And the bathroom could have been in better shape. The paint was peeling from the ceiling and there was rust in the bathtub. You can see where they repainted the bathtub. Also the plug inns on the light stand were very loose and would not hold a phone charger block. "

"No idea "

"Thank you for the good service "

"The staff were really nice and the breakfast was really good !"

"I haven’t been here in over 16 years and I still love this place. One thing that needs to be worked on is the access to the pool, and spa. By now, I would have hoped that there’s an underground or underpass so that you don’t have to walk in the cold from the pool back to the towers. "

"El desayuno de este lugar me encanto esta fenomenal empezando por los omelet, los bagels, el cafe, la fruta y mucha mas cosas la verdad me salvo el gasto del desayuno de mi familia por afuera bien me pudiera ver gastado unos $80.00 o mas afuera en un restaurante pero me los ahorre para hirme a gastarlos a Chicago outlets que estan ahi cercas a un lado ☺️"

"Perfect location to the airport. Regular free airport shuttle bus. Staff were lovely and the room was spacious and very clean x"

"N"