Hotels with Pool & Resorts in Northern Phoenix from NZ$156

"This hotel charged me twice for the same room and I cannot get reimbursed"

"This place has really bad consumer service when I arrived at the place. The lady was very moody. She didn’t activate the card right I came back down and asked her seems like she got a little bit upset when I went into the room the room smelled like cigarette it was really hot. I went to turn on the AC. There were no AC control box. It seemed like it had been broken off the wall. The AC did not function. I then went to the front desk and asked if they could switch me rooms and she repeatedly rudely said. know that because she already had switched out a lot of people for the day and that she was not doing anymore. I asked to speak to maintenance. She got mad and said no one was gonna speak to me that I pretty much lost my money no refund available nor another room I didn’t have to sleep outside in my truck due to this issue"

"There was no water in the morning of May 13th to bath with. "

"Nice comfy beds. Good pool and friendly staff "

"Having multiple pool options was great! Comfortable bed. Great to be able to get food service to the pool areas. Lovely location in the mountainside. Parking should be included though."

"Breakfast good, in spite of of being right by the highway it’s a pretty quiet place. This is our fourth day so we knew what to expect and we do go back because it’s very convenient for Mayo Clinic."

"Complimentary dinner and drinks, clean, and nice staff!"

"Good"

"The overall cleanliness of the property is really bad. This property should have not been listed here. The walls, floors and doors are dirty, the tab is so nasty we were afraid to use it, we ended up not taking a shower there at all. I wish we have time to find another hotel that late. We decided to just sleep there one night and checked out really early. The staff were nice making sure there was a security in that shady area. The staff has to lock the front door of the reception area until the police came due to a questionable character walking around the premises. Some people are just larking around the premises. A couple of people occupying the other rooms are scary making inappropriate comments to my wife. This hotel should be inspected by the city of Phoenix because its condition do not reflect the good environment of the city and not appropriate for a paying customer."