"We love this hotel we always stay there when we go to London we go to London about two times a year. We have clients for a few years. The general manager Judith always treated us great and Jake at the front desk is amazing."
"Food was great! The staff were so kind and helpful. Hotel was beautiful and had all the amenities we needed. I highly recommend, especially for American travelers. It was also right in the middle of the Grassmarket and lots of fun things to do. I would love to stay here again. "
"The room was very clean and everything stocked up well - thanks its lovely to be able to make coffee in your room. As a personal point of view it would be nice to be able to make two coffees per day rather than one - so four sachets rather than two. All staff were excellent and most helpful. Was most impressed with the room service, only took 15 minutes to reach my room. Check-in was quick and check-out very very quick. Breakfast was great - good variety of food and very relaxed - didn't feel pressured in any sense to leave my table and so was able to enjoy a second flat white - very important to me in the mornings. Thank you - would recommend the hotel to anyone."