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"Rooms were great, the people were lovely! And even though there was a huge line for check in, the staff were friendly and efficient! "

"Amazing staff at the reception. Food was stupendous"

"Always a great place to stay"

"Clean, large room. The entire staff was so sweet and lovely making the experience even better! "

"The room was great, the staff was accommodating even though they were incredibly being hosting many people in to watch the NFL game the next day. Highly recommend this hotel, and to add to this, Cleveland was a blast!. "

"Everything was very good. "

"The hotel was beautifully decorated for the Holidays. The front desk person, Louise was efficient, welcoming, friendly, helpful, and just an asset to this hotel. The room was clean and comfortable. The room had water for the guests which is a nice touch. The bathroom was clean and had all the amenities one could need. The only negative comment I have is the pillows on the bed were not comfortable, which would not affect my choice to return here. The breakfast was absolutely delicious. (I travel each week for my profession) and the food was freshly made, and there was a wide variety of choices: fresh fruit, yogurt, waffles, eggs, sausage, potatoes, and different pastries. It was such a pleasant stay. We will definitely be back."

"One of the best stays ever. Great staff, beautiful place, perfect"

"The front desk was very considerate and helpful, and the valets were extremely friendly and polite "