Search Chalets in Northeast Ohio

"At check in, staff took a while to greet me standing at the checkin desk while they had a personal conversation amongst themselves, which was odd. Once the checkin staff greeted me, however, they were friendly and knowledgable. Hotel has a lot of value-add items like complementary happy hour drinks and complimentary breakfast. Valet staff did not send me a second link to claim my car, so had to wait a few minutes to go in person to request my car, and then wait for them to retrieve car. Overall just a couple minor glitches to what otherwise would have been a perfect stay at a great downtown location."

"The hotel, rooms and restaurant are excellent. The valet parking at $50 a night is a bit expensive when you can park across the street for so much less."

"Family friendly. Parking is a bit of a walk. Rooms were clean, comfy and big enough. "

"The only complaint that we have is that the water pressure in the show was bad - other than that Excellent! "

"Beautiful hotel, nice and friendly staff. Overall really great place to be! My kids enjoyed themselves "

"As always a quiet environment and kind staff"

"Very thing was so clean. One of the cleanest hotels I’ve stayed at. I felt comfortable. Everyone was so nice! "

"The food here is good . Nice and helpful staff . Made me feel welcomed and I like how the set up the rooms . "

"We stayed at this location and enjoy our time. The room was very clean and the staff were great! I would highly recommend this location as it is centrally located and close to the Rock and Roll Hall of Fame."