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"Refusing to provide a VAT Invoice and over charged against original purchase price. Hotel was filthy and food horrible. "

"Problem getting checked in until 4:30 and had to ask for management."

"It was a bit pricy for what you get. Location was good."

"The hotel was awesome. The people were friendly just needs a little bit of updating. I know it had the charm of the old look, but it is dated and could use some repairs."

"Rooms were clean but very dated. Amenities were minimal but sufficient for 1 night. My room had an interconnecting door to another room. This has never been a problem for me before, but the sound proofing in my room was so poor, that it sounded like the 3 girls in the next room who were chatting at a perfectly normal volume at 2am, were sitting on my bed. The cooked breakfast was edible but not great quality. The best thing about the hotel was the staff. All members of staff we encountered at reception, in the restaurant and in the bar were incredibly polite and friendly. Location of the hotel is also great - right in the middle of the town. Overall, considering the price we paid, the hotel was a disappointment and we will not be staying here on our next trip."

"Hotel was brilliant very clean and excellent choice for breakfast staff really made the hotel everyone was very friendly "

"Hotel is clean, restaurant is decent and location was good. We had a front facing room and the bar noise across the street was a bit loud. Overall was happy with the stay. "

"We arrived very early went in to ask if we could park the car then go for a wander whilst waiting for our room. It was no bother, they took my number and called to let me know when it was ready. Staff were very friendly and helpful. Bed was like sleeping on a cloud. Would definitely return. "

"Excellent dinner and breakfast. Staff was super friendly and accommodating. Went above and beyond to help us out. The hotel's location was close to everything you need to see in Limerick"