Holiday Homes in Norfolk

"We had a room reserved and paid weeks prior to a staying and when we got there around midnight, they said well it is first come first serve. We have no rooms available and stuck us in a room with only one bed. We told them this would not work as an option because we had five people we had to wait around an hour to get another room cleaned for us. I don’t understand where she meant first come first serve when we were one of those reserved ones. We had children with us in around 3 AM. There was all kinds of loud music outside of our window at the entryway going on for over 30 minutes like a party. We got hardly any sleep and we needed to be up early. I asked to speak to a manager she said she would give my name and number, but never got with me. After driving 12 hours, the last thing you want to do is wait over an hour at midnight on a room that you had already reserved and argue with someone about having a room available. They were not very friendly. All they kept saying is first come first serve, which made no sense to me. "

"Was a last minute for this booking, I guess we got the old room instead of a newer room the linen on bed could have been little cleaner was stains all over sheets could not sleep on it had to buy sheets to relax. The towels need to be replaced stains and everything on the towels just not a good experience for me and my family."

"Our dog-friendly room looked out over the beach and the motel's dog run. It was clean and everything worked (e.g., fridge, bathroom, lights). Access to the beach was easy. Breakfast was comparable to other free breakfasts. This is my second stay and this location works well for us traveling with our dog. Will be back. "

"Rooms are old but you can tell they’ve been updated. Hotel is stale but people were nice "

"Room was clean, staff was friendly"

"Staff was helpful and responsive. Property needs a major refurb. Location is great, right off the highway and across the street from the fishing pier. WiFi was fast."

"Good breakfast and clean rooms "

"Parking was easy kinda confusing at first till you walk around to get to know the place but that’s understandable being in a new place "

"Clean room, helpful staff."