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Reviews of Spectacular two-story ocean-view home on two acres with covered lanai

Spectacular two-story ocean-view home on two acres with covered lanai
Ninole, HI

Reviews

9.2

Wonderful

Rating 10 - Excellent. 14 out of 22 reviews" "
Rating 8 - Good. 7 out of 22 reviews" "
Rating 6 - Okay. 1 out of 22 reviews" "
Rating 4 - Poor. 0 out of 22 reviews" "
Rating 2 - Terrible. 0 out of 22 reviews" "

9.6/10

Cleanliness

Reviews

6/10 Okay

G. Dennis R.

Quiet with nice view
spacious and clean except many kitchen pans etc. - could be more homey
Stayed 5 nights in Mar 2024
Response from VrboOwner on 10 Apr 2024
Thank you for providing us with this valuable feedback. We are glad to hear you enjoyed the location of our home. We thank you for your feedback, as it helps us improve our guests' experiences. We look forward to welcoming you back for another fabulous getaway in the future.

10/10 Excellent

Marcia V.

Liked: Cleanliness
Favorite place
We loved this place so much! Thoughtful furnishings, a very nice house, but best of all is the location! We saw whales, stars, goats, wild pigs, sunrises, ships and barges, beautiful waves, and fruit trees. It was peaceful and quiet—away from all the people and bustle. But a quick trip to Hilo and other small towns with amenities. Perfect location to go to Volcanoes or just anywhere on the island.
Stayed 9 nights in Feb 2024

10/10 Excellent

Darenda B.

Liked: Cleanliness
Sisters getaway
We loved the seclusion of the property. It was peaceful and quiet! The porch was wonder to sit on and enjoy the views. It was open and spacious, had everything we needed and the beds were very comfortable. The book with all the o for in it was wonderful.
Stayed 11 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness
Beautiful, secluded
North of Hilo, this property is private and peaceful. Gorgeous view from large lanai. Well equipped and comfortable. Great jumping off point to explore, or just stay put and gaze out.
Stayed 4 nights in Mar 2023

10/10 Excellent

Eric A., Boulder, CO

Liked: Cleanliness
Nice place
The house is exactly as shown in the photos with that gorgeous view out over the water. The house is well stocked so just pick up a few groceries. Things to be aware of before booking this unit. This is not the resort side of the island. It is quiet and very rural. Incredibly peaceful. It’s 20 miles down the coast to Hilo. There is a nice market 7 minutes or so up the coast in Papaaloa. The last thing is finding the driveway. It can be tricky as the speed limit is 55 on the road and the driveway is a small unmarked opening in the tall cane grass. There is a short stretch of guardrail on the opposite side of the road from the driveway that I used as a landmark night and day. Fortunately traffic is light on the road by the house.
Stayed 5 nights in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness
Lovely and quiet getaway
The house was clean and comfortable. Great views!!! Secluded with great access. Perfect for our stay Thanks again
Stayed 4 nights in Jul 2022

10/10 Excellent

Minette N.

Liked: Cleanliness
Very good
Very convenient.
Stayed 9 nights in Mar 2022

8/10 Good

Dustin M., SAN DIEGO

Liked: Cleanliness
Ninole Hamakua Retreat
The property was great in many ways. It had beautiful ocean view picture perfect scenery. Calm relaxing perfect spot tobgwt away from it all and just enjoy the peaceful natural side that the Big Island isbknow for. I was on Hawaii for over 5 weeks & stayed here for 4 of those weeks. It was for the most part but great there but few things that should be be addressed. First I the grass surrounding the house is very thick It is a combination of something planted but the invasive grass that is surrounding the lot in front & to the south of its have caused the large elephant to to spread there. You wouldn't notice as probably as just a tourist. I on the other hand own property on the island know that this grass can cause rashes & irritated most people. Make sure if laying out at the house to get a chill day at the house to spread a larger blanket & then a tall a most people will get some irritation from it. That's not the bad thing though when we would stay local at the house for several day we would lay out in the fro t of the water catchment tank just to the north east of the home. Great place to get a sun tan & normal there is a nice ocean breeze to make it Great spot to lounge have a picnic etc. The property owner should warn people that there are very deep wholes in the grass that the over grown elephant grass can hide. I unfortunately had to learn the hard way. With almost 2 weeks left on my trip I Was going to move one of the chair from the lower patio to the grass area to relax read a book & get some sun. I stepped into an almost 6- 8" deep whole & severely Sprained my ankle. Not fun when you have to go and get ankle brace at Walmart & where supportive shoe the entire rest of my trip. An elderly person could have been serious hurt. Next the screen on the home are the original ones that came with the windows I assume. They provide almost no protection against the small mosquito that can go through the wide mesh. Also many of them have been bent over the year probably to remove for cleaning this led to just open wholes. I don't like AC and would rather leave all the screen opening open all day and night to keep the home cool & breeze coming through. I noticed several prior guests took it upon them selfsame to tape sround the cracks in the screen to Limits the ammout of Mosquito. This did help much. Last thing was WiFi. It was not acceptable for a person working remotely I has to spend money to buy a hotspot so I could send & work emails. :)
Stayed 28 nights in Jan 2022
Response from VrboOwner on 21 Jun 2023
Hi Dustin, Thank you for taking the time to leave this review. We're so glad you enjoyed your long stay in our home! We love hearing how much you liked the outdoors and peaceful atmosphere! That being said, we're sorry to hear about the injury and issues you experienced and wish we had known about them during your stay. We hope that you have recovered and healed. Next time, remember our 24/7 guest hotline is always available to call for anything that comes up. Rest assured our local homecare team is inspecting all screens and wifi for any necessary repairs or updates. We value your feedback and are sharing your landscape comments with the homeowner. If there is anything else we can do for you please reach out to us.

8/10 Good

Alisa H.

Liked: Cleanliness
Overall good place for large groups
Place was clean and easy to find. Location was good. About 25 minutes from Hilo. Communication with property manager was quick. The biggest negative about the property was no hot running water. There wasn’t anywhere on the listing as well preparing us for that. We felt that should be disclosed before booking! Also, the fire alarm had been removed and listing shows house is equipped with proper safety measures. We also didn’t like being asked to start load of laundry. It feels more unsanitary not knowing when they come to remove from washer and can you guarantee the previous guests did it properly. View was very pretty!
Stayed 4 nights in Oct 2021
Response from VrboOwner on 21 Jun 2023
Hi Alisa, Thank you for taking the time to leave this review and helpful feedback! We're glad you enjoyed our home's beautiful location. Please know this home does have hot water. We sincerely apologize if there was any miscommunication. Regarding the smoke detector, we will be sure to follow up with our local team to ensure all smoke detectors are present and in working order. While we do ask guests to begin a load of laundry in order to assist our Housekeeping Teams, please know that this is by no means required. Thank you for bringing these issues to our attention. If there is anything else we can do for you, reach out anytime and let us know. You were perfect guests, and we would love to host you again!

10/10 Excellent

Sandy G.

Liked: Cleanliness
Ninole Property.
Beautiful views - quiet- nice and clean! Highly recommend it.
Stayed 6 nights in Aug 2021

10/10 Excellent

S T., Central New York

Liked: Cleanliness
We had a great time!
The house was a wonderful place to stay. We used it mostly as a home base to come back to after spending the day traveling the island. If you spend more time at the house, it is definitely a quiet, peaceful setting that allows just sitting and enjoying the view, playing in the yard, or walking up the hill beyond. The house has everything you need. There is no AC, but it cooled quickly each night with the breeze when we returned. We live in a rural area, so we are used to driving. This location allows you to get most anywhere on the island in 1-2 hours and the scenery makes it very enjoyable. Hilo and Waimea grocery stores are about 20-30 minutes away. There are many scenic walks, state parks, and zipline tours nearby. Hawaii Zipline was very nice and just 10 minutes away. Our favorite food finds were Tex in Honoka'a (food and malasadas) , Kula Shave Ice in Hilo. Aloha Kayak Manta Ray snorkel was great- the group was small and personable with concern for the Mantas a priority for the owner. Hilo farmers market had amazing fruits and veggies, along with crafts Wednesday and Saturday. We had to take the garbage 1x as we cooked each day and had purchases with packaging. If you mostly eat out you likely won't have to bother. The transfer stations are very close and super easy to use-drive in and dump. Don't let the garbage removal stop you from enjoying this house. One word of caution- follow the arrival instructions and use Google maps to find the house. Google will get you right to the house. Apple maps will not.
Stayed 10 nights in Aug 2021
Response from VrboOwner on 21 Jun 2023
Hi S, Thank you for taking the time to share your experience with us. We’re thrilled to hear you had a great time staying at our place and hope that you made yourselves right at home. You were wonderful guests, and we appreciate you treating our place as if it were your own.

8/10 Good

Eric L.

Liked: Cleanliness
Breathtaking Beauty
The location of this property (about 15-20 minutes from Hilo) can't be beat. It's quiet and the scenery and views are absolutely stunning. That said, there are a few things that aren't mentioned in the description of the listing that might have changed our minds about staying at the house. 1. The cleaning fee is ridiculously high (double to triple) in comparison to other VRBO homes that we have stayed at. Generally I wouldn't complain about this, but there were dirty dishes in the cabinets and you are expected to haul your own trash to a transfer station if you accumulate more than what can fit in the already undersized trash can on the property. You are also expected to start a load of towels before you leave and all dishes are supposed to be put away. The lint trap on the dryer was also full (I know it wasn't from us because there was dog hair with the lint and our dog was at home) Based on this, you don't seem to get much for the high fee. 2. The internet connection is via satellite due to the remote location. It is spotty at best and there is a data cap. Generally, this wasn't an issue for us because we weren't on vacation to use the internet. If you plan on working remotely, this might not be the best location for you. Cellular service is also hit and miss, so I'm not even sure a hotspot would be viable. 3. The dishwasher doesn't work very well. We ended up doing all of our dishes by hand. The property management company has "please conserve resources" info in the house, but this doesn't seem to apply to dishes. 4. Be prepared to buy all of your condiments, spices, etc Most of the Vrbo properties that we have stayed at least have the very basic from previous guests, but Turnkey informed us in our check out instructions that all items like that must either be taken with you or thrown away. Seems like a waste of resources. 5. There is no local guidebook on the property like at most Vrbo's. Everything is corporate feeling and impersonal. "Pick up brochures at the airport" is their advice. 6. The "pet friendly" part of the listing is deceiving. You can have pets on the property, but they aren't allowed in the house. This ended up not being a huge deal for us because we left our dog at home (the process for bringing a dog into HI is difficult), but just be aware. It's still a beautiful listing and amazing property and I would stay again.
Stayed 4 nights in Jun 2021
Response from VrboOwner on 21 Jun 2023
Hi Eric, Thank you for taking the time to share your experience with us, despite some listing inaccuracy during your stay! About the additional cleaning fee, please know that this charge goes directly toward additional housekeeping efforts and inspection time that is needed to ensure the home is left in the same condition as before, however, it sounds like in this instance those were not delivered on. Please know that we've since followed up with our Housekeeping Team to address this incident and ensure guest issues are handled on time moving forward. With regards to spices, TurnKey does not stock any food-related items as a safety precaution to prevent guests from ingesting something that may possibly be spoiled or tampered with. Please know that we will also follow up with our local Operations team about the pet instruction and have them update the listing as needed. We’re thrilled to hear you had a great stay and hope that you made yourselves right at home. You were amazing guests, and we cannot wait to host you again! -The TurnKey Team

10/10 Excellent

Tina B.

Liked: Cleanliness
Peaceful
This location is so quiet and peaceful. We loved the house and Goats. We ocean view is incredible!
Stayed 5 nights in Apr 2021

8/10 Good

Carla U.

Liked: Cleanliness
Ninole house
Overall, its a nice house. It’s a little far from Hilo so stocking the house was more difficult.
Stayed 6 nights in Apr 2021