Nikao Beach Tours and Activities

Perfect for family. Has got everything you need from towels, toiletries. Free water jug and dispenser which is very thoughtful. Loved the mini pool. Only issue i had was lack of communication. I didn't know how to get into property when we arrrived at airport as didn't get any email response to my query. I panicked and had to buy local sim so i could call locally and find how to access property. But once fixed, everything that followed was exceptional. Cleaner Jenny was super friendly. Thank you for the wonderful experience.

It's very clear that the new owners are working on redeveloping the property and are doing a good job of this. We had a private courtyard room with a pool, which was what you would expect on a Pacific island. In general, the staff were lovely and helpful. We had an issue when our Credit card was charged, as when we booked. It was a payment at check-in. As it turned out, the resort had charged us the day before we arrived. We intended to use another card. We phoned the resort 3 weeks before our arrival to check that our understanding was correct.... It was. We spent the working days of our trip trying to obtain a refund. Eventually, this happened, just not the full amount. We had to push for this to happen, after receiving confirmation from the GM that this would be the case, it transpired that it hadn't. We pushed again, and they finally credited our hotel account. I found this to be very disingenuous. As we checked out, we were completely ignored by the GM, but not by his wife.

This is one of the best places we have stayed while on holiday. The villa had everything you needed and more. Very nice thank you 🙂