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Reviews

4.1 / 5Very Good
11,411 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Oakes Garden Theatre
    2 min walk
  • Popular Location
    Casino Niagara
    3 min walk
  • Popular Location
    Fallsview Indoor Waterpark
    8 min walk
  • Airport
    Buffalo, NY (BUF-Buffalo Niagara Intl.)
    36 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Room, 2 Queen Beds, No View

    Room Amenities

    • Sleeps 5
    More details
  • Room, 1 Queen Bed, No View

    Room Amenities

    • Sleeps 2
    More details
  • Room, 1 King Bed, View

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Room, 2 Queen Beds, City View

    Room Amenities

    • City view
    • Sleeps 5
    More details
  • Room, 2 Queen Beds, View

    Room Amenities

    • Park view
    • Sleeps 5
    More details
  • Room, 1 Queen Bed, View (Partial Falls View)

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Room, 2 Queen Beds, View (American Falls View)

    Room Amenities

    • Water view
    • Sleeps 5
    More details
  • Room, 2 Queen Beds, View (Falls View)

    Room Amenities

    • Water view
    • Sleeps 5
    More details
  • Deluxe Room, 2 Queen Beds, View (Falls View, High Floor)

    Room Amenities

    • Water view
    • Sleeps 5
    More details
  • Deluxe Room, 1 King Bed, View (Falls View, High Floor)

    Room Amenities

    • Water view
    • Sleeps 3
    More details
  • Room, 1 King Bed, Fireplace, View (Falls View, High Floor)

    Room Amenities

    • Water view
    • Sleeps 3
    More details

About this area

Niagara Falls

Located in Niagara Falls, Sheraton On The Falls Hotel is in the city centre and on a river. The area's natural beauty can be seen at Niagara Falls State Park and Horseshoe Falls, while Ripley's Believe it or Not and Greg Frewin Theatre are cultural highlights. Travelling with kids? Don't miss Fallsview Indoor Waterpark and Niagara SkyWheel. Our guests appreciate the hotel's location for the sightseeing.

Visit our Niagara Falls travel guide
Popular Location

What's nearby

  • Oakes Garden Theatre - 2 min walk
  • Casino Niagara - 3 min walk
  • Crystal Caves - 4 min walk
  • Guinness World of Records Museum - 5 min walk
  • Fallsview Indoor Waterpark - 8 min walk

Getting around

  • Niagara Falls Station - 3 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 36 min drive

Restaurants

  • Where to eat
  • Massimo’s Italian – Fine-dining restaurant with a bar offering Italian cuisine. Serves dinner daily.
  • Fallsview Buffet – Serves dinner daily.
  • Breakfast Buffet on 13 – Serves breakfast and lunch daily.
  • Niagara Vines Lobby Wineb – Serves dinner daily.

About this property

Sheraton On The Falls Hotel

4-star, family-friendly hotel, walk to Casino Niagara
This smoke-free hotel features 3 restaurants, a full-service spa and a casino. Free WiFi in public areas and a free casino shuttle are also provided. Additionally, a water park (surcharge), a nightclub and a 24-hour fitness centre are on-site. All 669 rooms provide wireless Internet access (surcharge), room service (during limited hours) and cable TV. Other amenities available to guests include premium bedding, hairdryers and safes.
Sheraton On The Falls Hotel offers 669 forms of air-conditioned accommodation with a safe and a hairdryer. Beds feature premium bedding. Televisions come with cable channels and pay-per-view films.
In-room wireless Internet access is available for a surcharge. Additionally, rooms include an iron/ironing board and free toiletries.

Property amenities

Internet

Available in all rooms: WiFi (CAD 15.95 per day)
Available in some public areas: Free WiFi

Parking and public transport

Self parking: CAD 35 per night
Valet parking: CAD 55 per night
Electric car charging station
Free casino shuttle

Food and drink

Buffet breakfast available for a fee daily 7 AM–11 AM: CAD 27.95 for adults and CAD 14.00 for children
3 restaurants
Room service available

Things to do

24-hour fitness centre
Arcade/game room
Bike hire
Children's pool
Full-service spa
Hiking/biking trails
Horse riding/hire
Mini golf
Nightclub
Shopping
Water park access (surcharge)

Family friendly

Arcade/game room
Children's pool
Corner/local shop
Mini golf
Snack bar/deli
Waterslide

Conveniences

ATM/banking services
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Corner/local shop

Guest services

24-hour front desk
Concierge services
Luggage storage
Multilingual staff
Tour/ticket assistance

Languages spoken

English
French

Business services

18 meeting rooms
Conference centre

Outdoors

Pool sunloungers
Terrace

Spa

4 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - hot stone
Massage/treatment rooms
Spa open daily
Hot tub

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Visual alarms in hallways
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

More

40 casino gaming tables
1700 casino slot machines
Casino (95000 square feet of space)
Casino VIP room
Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Heating
Linens
Premium bedding

Bathroom

Free toiletries
Hairdryer
Towels

Entertainment

TV channels
pay films

More

Desk
Iron/ironing board
LED light bulbs
Recycling
Safe

Policies

Check-in

Check-in between 4 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Renovations and closures

The property will be renovating from 01 February 2020 until 31 March 2020 (completion date subject to change). The following areas are affected:
  • Guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per stay.

Payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CAD 27.95 for adults and CAD 14.00 for children (approximately)
  • Fee for in-room wireless Internet: CAD 15.95 per day (rates may vary)
  • Self-parking fee: CAD 35 per night (in/out privileges)
  • Valet parking fee: CAD 55 per night (in/out privileges)
  • Rollaway bed fee: CAD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Pool access available from 8:00 AM to 10:00 PM Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Property is also known as

  • Sheraton Falls Hotel Niagara Falls
  • Sheraton Falls Hotel
  • Sheraton Falls Niagara Falls
  • Sheraton Falls
  • Sheraton Niagara Falls
  • Sheraton On The Falls Hotel Niagara Falls
  • Sheraton Hotel Niagara Falls
  • Niagara Falls Sheraton
  • Sheraton On The Falls Hotel Niagara
  • Sheraton On The Falls
4.1
5 - Excellent
5,162
4 - Good
3,836
3 - Okay
1,394
2 - Mediocre
661
1 - Poor
358
4.3
Cleanliness
4.2
Service and Staff
4.1
Amenities
4.1
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

great place, connected to a lot of great amenities had a great time would definitely stay again

Stayed 2 nights in Feb. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

View was amazing from the hotel. Liked how we have access to all amneties inside a tunnel network. Pool is too small. Elevator system a bit confusing.

Stayed 1 night in Feb. 2020

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Feb. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service

    Great Location, good clean hotel with excellent service

    Stayed 2 nights in Feb. 2020

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 3 nights in Feb. 2020

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