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Empress Inn and Suites by The Falls
2.0 star property

Victorian hotel connected to the convention centre in Fallsview with 24-hour front desk
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Empress Inn and Suites by The Falls

Photo gallery for Empress Inn and Suites by The Falls

Exterior
Balcony
Self-parking (surcharge) 10.00 per day
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Restaurant

Overview of Empress Inn and Suites by The Falls

Reviews
5.8

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
5951 Clark Avenue, Niagara Falls, ON, L2G 3W3
  • Popular LocationClifton Hill8 min walk
  • Popular LocationFallsview Casino9 min walk
  • Popular LocationFallsview Indoor Waterpark15 min walk
  • AirportToronto, ON (YYZ-Pearson Intl.)82 min drive
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Room options

Standard Room, 1 King Bed

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Fridge
HDTV
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Fridge
HDTV
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Fridge
HDTV
  • Sleeps 2
  • 1 Queen Bed

Family Room, Multiple Beds

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Washer/dryer
  • Sleeps 6
  • 3 Queen Beds

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About the area

Niagara Falls

Located in Fallsview neighbourhood, Empress Inn and Suites by The Falls is connected to a shopping centre. Clifton Hill and Fashion Outlets of Niagara Falls are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Fallsview Indoor Waterpark and Niagara SkyWheel. Travelling with kids? Make time for Maid of the Mist, or head to an event or a match at Niagara Falls Convention Centre. Discover the area's water adventures with nearby sailing, or enjoy the great outdoors with ecotours and hiking/biking trails.
Visit our Niagara Falls travel guideOpens in a new window

What's nearby

  • Skylon Tower - 6 min walk
  • Clifton Hill - 8 min walk
  • Fallsview Casino - 9 min walk
  • Fallsview Indoor Waterpark - 15 min walk
  • Horseshoe Falls - 4 min drive

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 4 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 83 min drive

Restaurants

  • Skylon Tower - 6 min walk
  • Skylon Tower Revolving Dining Room - 6 min walk
  • Antica Pizzeria - 7 min walk
  • Chuck's Roadhouse - 2 min walk
  • Montana's Cookhouse - 7 min walk

About this property

Empress Inn and Suites by The Falls

Family-friendly hotel near Clifton Hill
Fallsview Casino and Fallsview Indoor Waterpark are located near Empress Inn and Suites by The Falls, which provides a free manager's reception, dry cleaning/laundry services and car hire on-site. Free in-room WiFi is available to all guests, along with a bar and babysitting.
Other perks at this hotel include:
  • Limo/town car service, self-parking (surcharge) and free newspapers
  • ATM/banking services, helicopter/aeroplane tours and a porter/bellboy
  • A front desk safe, concierge services and luggage storage
  • Guest reviews say good things about the overall value, helpful staff and location
Room features
All 80 individually furnished rooms offer thoughtful touches such as premium bedding and air conditioning, in addition to amenities such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with designer toiletries and shower/bath combinations
  • 32-inch HDTVs with premium channels
  • Balconies, fridges and microwaves

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Limo/town car service
  • Parking on site (CAD 10 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant
  • Free manager's reception

Things to do

  • Helicopter/aeroplane tours
  • TV in common areas

Family friendly

  • Babysitting
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • In a regional park

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian-cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer on request
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch plasma TV with premium digital channels
  • MP3 dock
  • Video game console

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 20

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay
  • Breakage deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: CAD 10.00 per day (in/out privileges)
  • Late check-out fee: CAD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

Empress Falls
Empress Inn
Empress Inn Falls
Empress Inn Elevate Rooms Niagara Falls
Empress Inn Elevate Rooms
Empress Elevate Rooms Niagara Falls
Empress Elevate Rooms
Empress Inn Suites by the Falls
Empress Suites By The Falls
Empress Inn Suites by Elevate Rooms
Empress Inn and Suites by The Falls Hotel
Empress Inn and Suites by The Falls Niagara Falls
Empress Inn and Suites by The Falls Hotel Niagara Falls

Frequently asked questions

Is Empress Inn and Suites by The Falls pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Empress Inn and Suites by The Falls?

As of 25 Apr 2024, prices found for a 1-night stay for 2 adults at Empress Inn and Suites by The Falls on 26 Apr 2024 start from NZ$97.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Empress Inn and Suites by The Falls?

Self-parking is available for CAD 10.00 per day.

What time is check-in at Empress Inn and Suites by The Falls?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM.

What time is check-out at Empress Inn and Suites by The Falls?

Checkout is at 11 AM. Late checkout is available for CAD 20 (subject to availability).

Does Empress Inn and Suites by The Falls provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Empress Inn and Suites by The Falls located?

This family-friendly Niagara Falls hotel is located near the airport, within a 10-minute walk of Niagara River Gorge, Clifton Hill and Fallsview Casino. Skylon Tower and Niagara SkyWheel are also within 10 minutes.

Empress Inn and Suites by The Falls Reviews

Reviews

5.8
Rating 10 - Excellent. 95 out of 836 reviews" "
Rating 8 - Good. 200 out of 836 reviews" "
Rating 6 - Okay. 192 out of 836 reviews" "
Rating 4 - Poor. 144 out of 836 reviews" "
Rating 2 - Terrible. 205 out of 836 reviews" "

5.6/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Keith

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

4/10 Poor

Zel

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We stayed 1 day during weekend.tgank God it's only 1 day!!! Room is clean but not completely as you can still see some pringles lid at the back of the bedside table..and the poor hotel staff is alone without a manager... When the broken faucet handle was reported, he said that it will be reported on Monday one the manager is back... And we might be charged... I was like, WHAT??? i barely touched it and you're telling us that we caused it? Is this a scam? Placing a half-broken faucet knob so the customers will think that they broke it? Don't go to this place if you have some other place to stay....unless they will renovate it and improve their management..
Stayed 1 night in Apr 2024

4/10 Poor

Allen

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
The stuff there were very nice room was clean
Stayed 1 night in Apr 2024

8/10 Good

Francisco

Travelled with partner
Liked: Cleanliness, staff & service
Clean and good staff
Stayed 1 night in Apr 2024

8/10 Good

jeffery

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Great stay will be back
Stayed 1 night in Mar 2024

4/10 Poor

Carolina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

brenda

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Did not feel that safe at night walking the neighborhood. Not well lit. Daytime was ok to walk. Around the corner I felt safe. Also the rugs need to be replaced/cleaned in the rooms. The rest of the place is tired looking with mismatched scrached furniture. The shower was great! Plenty of hot water and pressure. The motel next door is all boarded up making the area look like the slums.
Stayed 2 nights in Apr 2024

8/10 Good

Kirsten

Liked: Cleanliness, property conditions & facilities
It was very clean and quiet. It was within walking distance to everything and was an enjoyable stay.
Stayed 2 nights in Apr 2024

2/10 Terrible

Donna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really dirty sheets - has blood, ink, dried paint/mastic. Fridge had food from previous occupants. Overall gross.
Stayed 2 nights in Apr 2024