4/10 Poor
Aaron, Uk
17 Mar 2016
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
The room was large, but that was the only good thing.
The breakfast was terrible, unedible and there were ants everywhere.
I tried to order room service at 6pm as I was ill. After 3 phone call attempts, the restaurant finally answered but spoke zero English. Okay, fair enough, I'll go upstairs and point at a menu. At first attempt that did not work as no one was up there. I then asked reception, who called someone. We then ordered food, the rice dish didn't look like rice, I think it was cous cous, and the noodle dish was of pot noodle quality. To make it worse, we then received tiny bottles of water from the price of larger bottles. Another couple ordered, saw our food and then cancelled their order and left. Correct decision!
I then asked how much for late checkout, and it was cheaper for me to book another night. Had I not been ill I would have left.