"Terrible check in experience, I arrived almost two hours after check in time (4pm) and the room was available. I was told the room was given to someone else and I may not get the the room type I reserved. I was also told the resort was sold out but when I spoke to the manager, he said that wasn’t true. The room was not what I expected, it was supposed to sleep 3 but it only accommodated two people, the room smelled and was not very clean."
"I enjoyed the hotel. I do not like rooms that are close to the hotel HVAC system. Room 672 looks out over the parking garage & the hotel HVAC, I would def request a different Side of the hotel to avoid the and food smells from hotel kitchen blowing into the room. other than that, I would definitely stay again. I am super picky about hotels and prefer hotels with balcony to get fresh air."
"The room was clean, the staff is very friendly and helpful. One of our kids got sick and they let us do a late check out at 1 pm instead of noon which helped us out. Thank you for a wonderful experience, we will definitely be back."