Book a Newlands East Resort

" I had a terrible experience It was the first time I wanted to try out the resort, but I was not welcomed from the time I entered. I was not greeted, but was sent around to fill out forms, after standing in the queue to check in. I requested a room with availability at a high floor, but was told they cannot help me without even checking the system for availability. When I called to request a booking for the jacuzzi, I was told its booked out and I had to call at 7 in the morning. I was not...

"We were kept up all night by noisy neighbors (residents) who had a part next to our bedroom. Although staff tried to help things did not improve. Not wanting to risk this happening again we felt forced to move to a different location, despite having only used 1 of our 5 nights rental. We were not compensated for this in any way and management failed to reach out to us, even though we’ve made at least 5 attempts to contact them. Don’t go there. Location not good either"