Ibis newcastle has been my "go To" hotel in Newcastle for a number of years, the rooms Ive been in have always been clean & comfortable, of late little things havebeen noticed, by example there was always 2 packets of biscuits & several tea bags in the room, not so on this visit, always was the Shower soap dispenser full, not so on this visit, meals ordered were always as per the menu, not so on this visit