Book a Newburyport Cottage

"Clean room and friendly staff"

"This hotel was amazing and beautiful and very clean..the staff were so kind and accommodating, anything you need they are on it immediately ..the downfall is they turn the heat off at night in the rooms something having to do with the weather I dont understand thier explanation but I stayed may 7th thru may 11th still cold and I have to say the town of Salem was amazing and one of the hostess ladies that work at the tavern the bar in the hotel was very snappy to me when I asked her a question but I didnt let that bother me because there is more kind than mean...she was working the evening of Saturday night 9th ..she needs an additude adjustment by management...but I 100% give this 4 stars ...you will love it!!!"

"Amazing stay. Rooms were modern and very well kept. Guest staff was super helpful and kind. Bartender at the restaurant was a blast and very attentive. Beautiful view of the ocean from our room. I would definitely stay here again and suggest it to anyone!"

"Need clean up room"

"Can’t get coffee until 730 on the weekends did not get our room refreshed asked for clean towels said they couldn’t give us clean towels because they were shortstaffed. Other than that. It was a delightful day. Breakfast was pretty good."

"Everything was fine "

"Absolute worst Hilton ive ever stayed at! We went for mothers day so my wife didnt want me to complain to the desk at the consist issues. First off the hotel is deliberately wording the breakfast a weird way. It is not free, its actually quite expensive for what it is. It wasnt even available for the weekend...how. Then out room was not clean, floor dirty, toilet not clean, and the kicker was the shower was moldy. It was disgusting. They market 24/7 access to the gym and also the pool i believe, its not. My wife had some sort of insect bites on her. Either the front desk said nothing to use when asking a question or it seemed like they had a stick up their a**. Im embarrassed that i had to take my wife there for mothers day. We almost left but my wife is far to nice. This hotel is in a great spot but should be ashamed of themselves. "

"Definitely need improvement in the rooms. A handle on the dresser was broken and thus the drawer was unusable. Had a thermostat in the room, but it was not hooked up at all. There were people partying in the hotel until 2:00 a.m. with music blasting throughout the entire hotel, but there was no response or action taken by hotel staff."

"Room was clean but very small. "