Terrace/patio
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Reviews of Warwick New York

4 out of 5
Warwick New York
65 W 54th St, New York, NY

Reviews

8.4

Very good

Rating 10 - Excellent. 819 out of 1521 reviews" "
Rating 8 - Good. 373 out of 1521 reviews" "
Rating 6 - Okay. 181 out of 1521 reviews" "
Rating 4 - Poor. 93 out of 1521 reviews" "
Rating 2 - Terrible. 55 out of 1521 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Juan C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2024

10/10 Excellent

Lorraine, Port dover

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Old style hotel. Great location
Stayed 4 nights in May 2024

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best Hotel We have been!!
Stayed 4 nights in May 2024

10/10 Excellent

Tonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. It was near everything we wanted to see. I'd definitely stay there again.
Stayed 3 nights in May 2024

10/10 Excellent

Aashna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

EARL SOLOMON

Travelled with family
Liked: Cleanliness, staff & service
Room needs refurbishing.
Stayed 4 nights in May 2024
Response from FO Team on 20 May 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back soon.

8/10 Good

Susan, Clearwater, FL 33767

Travelled with family
Liked: Cleanliness, staff & service
Overall a decent spot but just a bit tired. Had a one bedroom suite with a TINY bathroom and the hairdryer had a two foot cord. Needs a couple more mirrors so that a room that holds 4, has sufficient space.
Stayed 3 nights in May 2024
Response from FO Team on 20 May 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back soon.

8/10 Good

Gail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
While the property is in a nice and convenient location and has been renovated somewhat, it is still an old hotel
Stayed 2 nights in May 2024
Response from FO Team on 15 May 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back soon.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from FO Team on 15 May 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back soon.

10/10 Excellent

Farzad

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot in the middle of everything! Classic feel. Close to shopping, dining , theater and everything else that NYC has to offer. Our go to in the city.
Stayed 2 nights in May 2024
Response from FO Team on 15 May 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back soon.

10/10 Excellent

Judith A

Travelled with family
Liked: Amenities, property conditions & facilities
Great location and accommodating hotel staff !
Stayed 4 nights in May 2024
Response from FO Team on 15 May 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back soon.

10/10 Excellent

larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time here at the Warwick. I have stayed in midtown this place is great. Highly recommended 💯
Stayed 4 nights in May 2024
Response from FO Team on 6 May 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

6/10 Okay

Diego

Liked: Cleanliness
Stayed 4 nights in Apr 2024
Response from FO Team on 6 May 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

8/10 Good

Diego

Liked: Cleanliness, amenities
Convenient location and big rooms. You have to be a little bit patient with the elevator timings, usually crowded…
Stayed 3 nights in Apr 2024
Response from FO Team on 6 May 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here many times and we always enjoy it here. The hotel is located in a very central area. It is close to 5th AVe, Central Park and Times Square. All walkable. Close to subway stops too.
Stayed 4 nights in Apr 2024
Response from FO Team on 6 May 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

8/10 Good

Paulita

Stayed 2 nights in Apr 2024

10/10 Excellent

Kristina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Conveniently located near mid-town attractions.
Stayed 1 night in Apr 2024
Response from FO Team on 30 Apr 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

10/10 Excellent

Elaine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old elegant hotel with wonderful history. Excellent service at front desk, porters, room service, downstairs bar. Ideal location for Broadway shows and so much more. Great rooms! Beautiful and spotless and elegant. Slept like a baby. Will def stay here again.
Stayed 2 nights in Apr 2024
Response from FO Team on 30 Apr 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

8/10 Good

Robert Alan

Liked: Cleanliness, staff & service
Stayed 6 nights in Apr 2024
Response from FO Team on 30 Apr 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Highly recommend city terrace room.
Stayed 1 night in Apr 2024
Response from FO Team on 30 Apr 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

10/10 Excellent

Boris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels like visited old world elegance with perfect customer service. Charming hotel in convenient location. Enjoyed breakfast at restaurant on main level. Would love to stay again
Stayed 2 nights in Apr 2024
Response from FO Team on 30 Apr 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

8/10 Good

Mary, SOUTHAMPTON

Liked: Cleanliness, staff & service
Nice size rooms and helpful staff, doorman, front desk and maids.
Stayed 1 night in Apr 2024
Response from FO Team on 30 Apr 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service
Disliked: Amenities
It’s close to Central Park and our favorite Irish pub the playwright on 49th
Stayed 2 nights in Apr 2024
Response from FO Team on 24 Apr 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

8/10 Good

Creston

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful consistent hotel in this part of NYC Very walkable to theaters, Central Park, shopping Many nearby dining options
Stayed 3 nights in Apr 2024
Response from FO Team on 22 Apr 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

10/10 Excellent

Xiaoyan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent choice
Stayed 3 nights in Apr 2024
Response from FO Team on 23 Apr 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

8/10 Good

Olga

Stayed 2 nights in Apr 2024
Response from FO Team on 15 May 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back soon.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant upgraded historic property is located in a terrific area. Walk to great shopping and great theatre. Near Carnegie Hall, MTC and MOMA. Rooms are quiet, spacious and very comfortable. Price is very reasonable
Stayed 2 nights in Apr 2024
Response from FO Team on 22 Apr 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

4/10 Poor

Sophie

Business traveller, Travelled with group
Disliked: Staff & service
Visited for a quick work trip. Thé property location was perfect. The reception staff was awful and rude. I would not recommend because of this. Visiting another country is stressful enough and to be greeted with lack of consideration, kindness or simple human decency was not a pleasant experience.
Stayed 2 nights in Apr 2024
Response from FO Team on 22 Apr 2024
Thank you again for staying with us. We do appreciate your feedback. We would like to apologize that your experience did not reflect the standards we follow in the hotel. We already shared your comments with the staff and made sure corrections are done. We do take pride on the service we provide and as you can see most of our guests comment on the friendliness of our staff. We hope you can give us another opportunity in the future.

8/10 Good

Pam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I reserved a premier king room however our room was not what I consider premier...it was a corner room with 2 windows looking at brick walls out of both windows...the bathroom was extremely small, I have stayed in many hotels in the city and have never had such a small bathroom. I have stayed at the Warwick before and the room and bathroom were wonderful so to say we were disappointed is an understatement. Went to Randolphs one nite and I asked for coffee, was told they didn't have any!....however the room was nice and quiet and when I requested extra towels they came super fast,also the staff was very nice. We love NYC and we did have a good time just a bit disappointed in the room we were given
Stayed 2 nights in Apr 2024
Response from FO Team on 19 Apr 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Came for a quick birthday celebration. Very friendly professional staff, comfortable beds, clean bathroom, great bar area downstairs also with wonderful staff. Close to St Patrick’s, 5th Ave, Rockefeller plaza, broadway…we walked everywhere as we didn’t have a car. I would absolutely stay here again the next time we come to NYC!
Stayed 1 night in Apr 2024
Response from FO Team on 19 Apr 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

10/10 Excellent

LeLonnie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Bell service staff was awesome.
Stayed 3 nights in Apr 2024
Response from FO Team on 15 Apr 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

10/10 Excellent

Julie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!
Stayed 3 nights in Apr 2024
Response from FO Team on 15 Apr 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from FO Team on 19 Apr 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from FO Team on 15 Apr 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

8/10 Good

Carla, London

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location and history of the hotel. Could do with a freshen up. Rooms are spacious and very quiet. Recommend getting a room with street view as looked into a brick wall and room was very dark. All in all a comfortable stay in a comfortable hotel.
Stayed 6 nights in Apr 2024
Response from FO Team on 12 Apr 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

10/10 Excellent

andrea

Travelled with family
Liked: Amenities, property conditions & facilities
Enjoyed how central it was but quiet at the same time. Staff was friendly and helpful, rooms were big, clean and family friendly
Stayed 4 nights in Mar 2024
Response from FO Team on 12 Apr 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

8/10 Good

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from FO Team on 12 Apr 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Apr 2024
Response from FO Team on 12 Apr 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

10/10 Excellent

Rebecca, Carlsbad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for a very comfortable and convenient stay.
Stayed 5 nights in Apr 2024
Response from FO Team on 12 Apr 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

10/10 Excellent

Paulette, MEDFORD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good choice while staying close to Central Park
Stayed 8 nights in Mar 2024
Response from FO Team on 12 Apr 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from FO Team on 12 Apr 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the history and charm of the property. Friendly staff, clean, great location.
Stayed 3 nights in Mar 2024
Response from FO Team on 4 Apr 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely team. Delicious breakfast.
Stayed 2 nights in Mar 2024
Response from FO Team on 4 Apr 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

10/10 Excellent

Lauren

Stayed 1 night in Mar 2024
Response from FO Team on 19 Apr 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

4/10 Poor

pat, san francisco

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from FO Team on 4 Apr 2024
Thank you again for staying with us. We appreciate your feedback. We would like to apologize that your expectations were not met during your recent stay. We hope you can give us another opportunity in the future.

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and great location!
Stayed 2 nights in Mar 2024
Response from FO Team on 4 Apr 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from FO Team on 4 Apr 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

4/10 Poor

Rosanna

Disliked: Staff & service, property conditions & facilities
I did not like the property. The rooms are very dated with old rugs that do not appear clean. There was a cockroach in the bathroom and the staff ignored the issue and did not take care of it for many hours. When I came back to my room, the roach was still there even though I had called three hours before. The bathrooms don’t have a vent and they don’t put Q-tips nor hair caps.
Stayed 4 nights in Mar 2024
Response from FO Team on 27 Mar 2024
Thank you again for staying with us. We appreciate your feedback. We would like to apologize that you had issues during your stay. We do take this matter very seriously. We already alerted our exterminators to check the room you stayed in and have the preventative treatment in place. We hope you can give us another opportunity in the future.

10/10 Excellent

Trudy

Stayed 1 night in Mar 2024
Response from FO Team on 27 Mar 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.