Dear Amber,Thank you for your wonderful review! We're delighted to hear that you really enjoyed your stay with us and found our staff super friendly and accommodating.While our rooms may be a bit on the smaller side, we're glad to know that you managed comfortably and appreciated our convenient location, making it easy for you to walk to most destinations.We’re thrilled that you would choose to stay with us again and look forward to welcoming you back for another great experience!Best Regards,Luljeta VeneskiDirector of Operations

Dear Matthew,Thank you for choosing Pestana CR7 Times Square for your trip to NYC! We are so happy to hear that you enjoyed your stay with us.We look forward to welcoming you back in the future!Best Regards,Luljeta VeneskiDirector of Operations

Dear David,Thank you for sharing your feedback with us. We appreciate your acknowledgment of our hotel's great location. However, we are sincerely sorry to hear about the issues you encountered during your stay. Your comfort and satisfaction are our top priorities, and we regret any inconvenience caused by the condition of your room.We were disappointed to learn of the issues you experienced, particularly as we were not made aware of them during your stay. Had you brought any of these concerns to our staff members, we would have been more than happy to address them immediately. Please accept our apologies for any oversight on our part.Please rest assured that we take your comments seriously and will address the issues you've raised promptly to ensure that they are resolved. We strive to maintain high standards of cleanliness and comfort for all our guests, and we apologize for falling short of your expectations in this instance.We hope that you will give us another opportunity to serve you in the future and provide you with the excellent experience that you deserve.Best regards,Hotel Manager, Luljeta

Dear Sergio,Thank you for your 5 out of 5 review on Expedia! We are thrilled to hear that you had an excellent stay with us. Your positive feedback is greatly appreciated and encourages our team to keep delivering exceptional service.We look forward to welcoming you back to Petsnaa Cr7 in the future!Best regards Hotel Manager, Luljeta

Hello Cam,Thank you for your 5 out of 5 review on Expedia! We are thrilled to hear that you had an excellent stay with us. Your positive feedback is greatly appreciated and encourages our team to keep delivering exceptional service.We look forward to welcoming you back to Petsnaa Cr7 in the future!Best regards,Victor GarciaFront Office SupervisorPetsnaa Cr7

Dear Terry,Thank you for choosing Pestana CR7 Times Square for your trip to NYC! We are happy to hear you enjoyed your stay with us in the "Big Apple!"We look forward to seeing you again in the future.Best Regards,Luljeta VeneskiDirector of Operations

Dear Gillian,On behalf of our entire team at Pestana CR7 Times Square, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana CR7 Times Square.Best Regards,Luljeta VeneskiDirector of Operations

Dear Tracy, On behalf of our entire team at Pestana CR7 Times Square, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana CR7 Times Square.Best regards, Luljeta VeneskiDirector of Operations

Dear Debra,Thank you for sharing your feedback with us! We're delighted to hear that you found our hotel's location convenient and our area to your liking. While our rooms may be on the smaller side, we're pleased they served your needs well.We look forward to welcoming you back again soon for another comfortable stay!Best regards,Victor Garcia Front Office Supervisor

Dear Braulio, We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were glad to read your enthusiastic comments about our location. We take great pride in being able to offer a great experience to our Guests.We thank you for your stay, and we look forward to welcoming you again soon at Pestana CR7 Times Square.Kind regards, Luljeta VeneskiDirector of Operations

Dear KarenOn behalf of the entire team at Pestana CR7 Times Square, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards, Operations Manager, Lilly

Dear Ramona,Thank you for choosing Pestana CR7 Times Square for your trip to NYC! We are happy to hear you enjoyed your stay with us here in the "Big Apple!"We look forward to welcoming you again with us soon.Best Regards,Luljeta VeneskiDirector of Operations

Dear Mr./Mrs. Vivy, Thank you for your feedback on your stay at Pestana CR7 Times Square. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana CR7 Times Square, and we look forward to welcoming you again soon.Best regards, Operations Manager, Luljeta

Dear Nikhil,On behalf of our entire team at Pestana CR7 Times Square, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs. It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana CR7 Times Square.Best RegardsLuljeta,Director of Operation

Dear Elizabeth,On behalf of our entire team at Pestana CR7 Times Square, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs. It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana CR7 Times Square.Best RegardsLuljeta,Director of Operation

Dear Sara,Thank you for choosing Pestana CR7 for your trip to NYC. We do apologize for a lack of business center and quiet place for meeting. We normally do have our meeting room available for our guests upon request, but currently it is undergoing refurbishment.Best Regards,Victor FernandezAssistant Front office manager

Dear Randolfo,Thank you for choosing Pestana CR7 Times Square for your trip to NYC! We are sorry about the incident that occurred in your room with housekeeping and not having the room properly cleaned. Our housekeeping manager has opened an investigation to find out what occurred. We hope this does not deter you from staying with us in the future.Best Regards,Victor FernandezAssistant Front Office Manager

Dear Melissa, We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were glad to read your enthusiastic comments about our location. We take great pride in being able to offer a great experience to our Guests.We thank you for your stay, and we look forward to welcoming you again soon at Pestana CR7 Times Square.Best Regards,Luljeta VeneskiDirector of Operations

Dear Mr./Mrs. Camille, On behalf of our entire team at Pestana CR7 Times Square, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana CR7 Times Square.Best regards, Operations Manager, Luljeta

Dear Derrick,We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were glad to read your enthusiastic comments about our location. We take great pride in being able to offer a great experience to our Guests.We thank you for your stay, and we look forward to welcoming you again soon at Pestana CR7 Times Square.Best Regards,Luljeta VeneskiDirector of Operations

Dear Jamell,On behalf of our entire team at Pestana CR7 Times Square, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.We do apologize for the lack of space in the bathroom, we are working with our engineering department to find out what we can do especially with the door.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana CR7 Times Square.Best Regards,Luljeta VeneskiDirector of Operations

Dear Ana Sofia Figueroa,We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were glad to read your enthusiastic comments about our location. We take great pride in being able to offer a great experience to our Guests.We thank you for your stay, and we look forward to welcoming you again soon at Pestana CR7 Times Square.Best Regards,Luljeta VeneskiDirector of Operations

Dear Paula, On behalf of our entire team at Pestana CR7 Times Square, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana CR7 Times Square.Best regards, Luljeta Veneskidirector of operations

Dear ALEJANDRO, Thank you for your feedback on your stay at Pestana CR7 Times Square. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana CR7 Times Square, and we look forward to welcoming you again soon.Best regards, Luljeta V.Director of Operations

Dear Aura, Thank you for your feedback on your stay at Pestana CR7 Times Square. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana CR7 Times Square, and we look forward to welcoming you again soon.Best regards, Luljeta V.Director of Operations

Dear Jessica, We were delighted to hear that your recent stay at Pestana CR7 Times Square was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana CR7 Times Square for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Luljeta V. Director of Operations

Dear Jeff, On behalf of our entire team at Pestana CR7 Times Square, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana CR7 Times Square.Best Regards,Luljeta V.Director of Operations

Dear Michael, On behalf of our entire team at Pestana CR7 Times Square, we would like to thank you for taking the time to provide us with your positive feedback. We do apologize for lack of a laundry bag in your room, we do have them upon request.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana CR7 Times Square.Best regards, Luljeta V.Director of Operations

Dear Bailin,On behalf of our entire team at Pestana CR7 Times Square, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana CR7 Times Square.Best Regards, Luljeta V.Director of Operations

Dear John,On behalf of our entire team at Pestana CR7 Times Square, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana CR7 Times Square.Best Regards,Luljeta V.Director of Operations

Dear Kailey,On behalf of our entire team at Pestana CR7 Times Square, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana CR7 Times Square.Best Regards,Luljeta V.Director of Operations

Dear Noreen,Thank you for choosing to stay with us at Pestana CR7 and for sharing your wonderful experience. We're delighted to hear that you had such a positive stay and that our staff, accommodations, and location exceeded your expectations.It's fantastic to know that you found our staff to be warm and welcoming. Providing friendly and personalized service is at the heart of what we do, and we're thrilled that our team made you feel right at home during your stay.We're also pleased that you found your room to be spotlessly clean with a comfortable bed. Maintaining high standards of cleanliness and ensuring our guests' comfort are top priorities for us, and we're glad that you enjoyed a restful night's sleep in our accommodations.Furthermore, we're thrilled that you found our location to be convenient for your needs. Being steps away from Times Square, Hudson Yards, Bryant Park, and the Port Authority Bus Terminal makes exploring the city a breeze, and we're glad that our central location enhanced your experience.Best Regards,Luljeta V.Director of Operations

Dear Melissa,Dear Melissa,Thank you for choosing to stay with us at Pestana CR7 Times Square during your visit to NYC for the beauty show with your sisters. We're thrilled to hear that you had such a positive experience with us and that our staff, facilities, and location exceeded your expectations.It's fantastic to know that you found our staff to be kind and professional. Providing exceptional service is what we strive for, and we're delighted to hear that our team made your stay memorable.We're also pleased that you loved the quality of our rooms and appreciated the layout of our hotel. We aim to create a comfortable and inviting atmosphere for all our guests, and we're glad that you enjoyed your accommodations.As for our location, we couldn't agree more! Being situated in the heart of NYC, we're fortunate to be within walking distance to many attractions, including the Javitz Center and Times Square. We're glad that our central location made it convenient for you to explore the city.Thank you for your glowing recommendation, and we're honored that you plan to return to Pestana CR7 Times Square for your future business trips or travel stays. We can't wait to welcome you back and provide you with another exceptional experience.Best Regards,Luljeta V.Director of Operations

Dear Angelica,Thank you for your feedback! We're delighted to hear that you enjoyed your stay with us. If there's anything specific that stood out to you or any suggestions you have for improvement, please feel free to let us know. We look forward to welcoming you back in the future!Best Regards,Luljeta V.Director of Operations

Dear Sandra,Thank you for taking the time to share your feedback with us. We appreciate your comments and apologize for any inconvenience you experienced during your stay.While we're glad to hear that our location was convenient for your needs, we're sorry to learn that the size of the rooms and the lack of additional amenities did not meet your expectations. We understand that each guest's preferences may vary, and we regret that we were not able to fully meet yours on this occasion.Your feedback regarding the room features and amenities will certainly be taken into consideration as we strive to improve our services and accommodations. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.Best Regards,Luljeta VeneskiDirector of Operations

Dear Emily,Thank you for your wonderful review! We're thrilled to hear that you had a great experience during your stay with us. We're delighted that our team was able to provide you with excellent service, and we'll be sure to pass along your compliments.We strive to create memorable experiences for all our guests, and we're delighted to have exceeded your expectations. Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic stay in the future.Best Regards,Luljeta V.Director of Operations

Dear Kenneth,Thank you for your feedback on your stay at Pestana CR7 Times Square. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana CR7 Times Square, and we look forward to welcoming you again soon.Best Regards,luljeta VeneskiDirector of Operations

Dear Zachary,Thank you for sharing your feedback with us. We're sorry to hear that your experience at our hotel did not meet your expectations.If there's anything specific you'd like to discuss or if you have any further feedback to share, please feel free to reach out to us directly. We value your input and hope to have the opportunity to make things right for you in the future.Best Regards,Luljeta VeneskiDirector of Operations

Dear Lindsey,On behalf of our entire team at Pestana CR7 Times Square, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana CR7 Times Square.Best Regards,Luljeta VeneskiDirector of Operations

Dear Rayane,On behalf of our entire team at Pestana CR7 Times Square, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana CR7 Times Square.Best Regards,Luljeta VeneskiDirector of Operations

Dear Kwanghun,On behalf of our entire team at Pestana CR7 Times Square, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana CR7 Times Square.Best Regards,Luljeta VeneskiDirector of Operations

Dear Mark,On behalf of our entire team at Pestana CR7 Times Square, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana CR7 Times Square.Best Regards,Luljeta V.Director of Operations

Dear hassan,Thank you for your wonderful feedback regarding your recent stay at Pestana CR7 Times Square. We're thrilled to hear that you had a fantastic experience with us and that you found your room to be clean and comfortable.Our team strives to provide a warm and welcoming atmosphere for all our guests, and we're delighted that you found our employees to be friendly and welcoming during your stay.Thank you for choosing Pestana CR7 Times Square, and we look forward to welcoming you back for another enjoyable stay in the future.Best Regards,Luljeta V.Director of Operations

Dear Brigitte,Thank you for choosing Pestana CR7 Times Square for your recent stay. We do apologize that you did not enjoy your stay. I am aware that you were charged for your VIP amenities when you should have not been and I'm sorry for the inconvenience that caused.Best Regards,Luljeta V.Director of Operations

Dear Mina,Thank you for your feedback on your stay at Pestana CR7 Times Square. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana CR7 Times Square, and we look forward to welcoming you again soon.Best Regard,Luljeta V.Director of Operations

Dear christopher,Thank you for taking the time to share your experience at Pestana CR7 Times Square. We're thrilled to hear that you had a great stay with us and that you found our hotel to be first-class, with a great location and excellent staff.We apologize for any inconvenience caused by not being offered a room upgrade initially. However, we're glad that our team promptly addressed the situation by placing you on a higher floor when higher rooms were not available. Ensuring that our guests have a comfortable and enjoyable stay is our top priority, and we're pleased that we could accommodate your needs.Thank you for choosing Pestana CR7 Times Square, and we hope to have the pleasure of welcoming you back for another great stay in the future.Best Regards,Luljeta V.Director of Operations

Dear Eric,Thank you for your feedback on your stay at Pestana CR7 Times Square. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana CR7 Times Square, and we look forward to welcoming you again soon.Best Regard,Luljeta V.Director of Operations

Dear Kenneth,On behalf of our entire team at Pestana CR7 Times Square, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana CR7 Times Square.Best Regards,Luljeta V.Director of Operations

Dear Matt T,Matt T, Thank you for your feedback on your stay at Pestana CR7 Times Square. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence. It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana CR7 Times Square, and we look forward to welcoming you again soon. Best Regards, Hotel Manager, Luljeta

Dear Destiny,On behalf of our entire team at Pestana CR7 Times Square, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana CR7 Times Square.Best Regards,LilyAssistant GM