"FABULOUS location and the doorman was spectacular!!
Needed more seating in the lobby for those waiting. Three small benches for nine people is not enough.
The shower curtain rod was broken in one of our rooms, causing the curtain to slide towards the middle of the sagging rod.
The other room had some left over trash from a previous person in the bathroom."
"I loved this hotel! Favorite place I’ve stayed in NYC yet. Beautiful rooms, great location, smoothie juice bar, and a garden outside perfect for daytime or ending the night. The check in staff could have been a bit more welcoming for the price but hey it’s new york after all lol. Also would say it’s geared towards a younger crowd especially with the roof / lobby clubs open on the weekends. Hope to be back soon!"
"Staff was fine, the lobby was great, the room
Was in terrible condition. Clean as far as maid service but water stains on walls, dirty warped floor boards, super tiny, bathroom
Was horrific"
"Room was clean but incredibly small. Too small to feel comfortable.
Air conditioner came on and off every minute. Terribly loud. Unable to get a good nights sleep.
Staff was very pleasant and helpful"