Would like to start by saying the location is great, you are less than a block away from Time Square and although the area is noisy and busy, the hotel itself was quiet. If you need a hub to move around the city with ease this is your place, in addition the staff was great and accommodating.
Everything was very clean as well.
Now, the bad part, the bed and mattress were awful, like the worse we have ever experienced, not the only the bed rocks and squeaks, the mattress was hard and at the same time flimsy, if a 120 pounds person can make it bend to the side, means there was no support whatsoever, and let’s not talk about the pillows, just as bad.
When traveling a good bed to have a restful night is extremely important and let’s clarify we didn’t expect a luxurious place but we did a good comfortable bed; for that reason we wouldn’t come back to this hotel.