6/10 Okay
Ellen
Travelled with family
27 May 2024
Liked: Cleanliness
Great location w/subway on corner. Hotel is clean, rooms are nice, check in/check out was very easy, and staff is friendly. Overall very good stay. Two negative things: My booking listed "Free Breakfast" but when I inquired I was told I was not entitled to free breakfast, which btw is no longer continental but rather a $10 credit at the restaurant next door. Restaurant appears dirty & dingy/dark. City inspection sticker in window reads "Grade Pending", which is not a good look. The outdoor deck/patio on 2nd floor is listed as a perk on website but in reality belongs to restaurant and is not available until after 4:00, and even then access is limited. This is a big detriment to an otherwise very nice hotel. The restaurant needs a lot of polishing up, and access to outdoor space is very, very limited. I did not infact get to access the outdoor deck in my 2 day stay which was very disappointing. Granted this is NYC and options are unlimited (good dining in hotel area) but as a guest it would be a really nice perk to be able to enjoy breakfast, brunch or a late night drink on the outdoor patio. Fix that and you have a really nice hotel stay.
Ellen
Stayed 2 nights in May 2024