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Reviews of Chelsea Inn

3 out of 5
Chelsea Inn
46 W 17th St, New York, NY

Reviews

7.8

Good

Rating 10 - Excellent. 417 out of 1012 reviews" "
Rating 8 - Good. 299 out of 1012 reviews" "
Rating 6 - Okay. 144 out of 1012 reviews" "
Rating 4 - Poor. 74 out of 1012 reviews" "
Rating 2 - Terrible. 78 out of 1012 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tamra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Felt safe but so loud that I couldn’t sleep.
Stayed 4 nights in Mar 2024

6/10 Okay

Joshua, Los Angeles

Business traveller
Liked: Cleanliness, staff & service
The Chelsea Inn the staff was welcoming. It is not a hotel that ushers you with information about the neighborhood. The room is small but clean and quiet. The bed to sleep on- superb. The internet sometimes spotty. Four flights of stairs at a steep angle was intense but fine. The location is excellent
Stayed 3 nights in May 2024

10/10 Excellent

Fadil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My usual choice of stay in NYC
Stayed 7 nights in May 2024

6/10 Okay

Sharmaine

Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in May 2024

4/10 Poor

jon

Liked: Staff & service
Stayed 4 nights in May 2024
Response from Chelsea Inn on 25 May 2024
thank you for your feedback!

2/10 Terrible

jon

Liked: Staff & service
Disliked: Property conditions & facilities
Third week staying here this Spring with no air conditioning. The staff is incredibly friendly, but they are unable to do anything to help beside a large fan.
Stayed 3 nights in May 2024
Response from -Chelsea Inn on 24 May 2024
Thank you for your stay!

10/10 Excellent

tarna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were super clean. In person front desk people were super friendly. AC was incredible. It felt very safe. Rooms are small (but we knew that from the pictures) but comfortable and layout makes sense!
Stayed 1 night in May 2024
Response from -Chelsea Inn on 23 May 2024
Thank you for your stay!

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from -Chelsea Inn on 21 May 2024
Thank you for your stay!

6/10 Okay

Jill

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Convenient check in process… cleanliness of floors/walls/ceilings was not great.
Stayed 3 nights in May 2024
Response from -Chelsea Inn on 21 May 2024
Thank you for your stay!

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
very quiet (except Saturday as next door bar terrace was beneath our window) clean affordable decent nights sleep. perfect if your visiting your student at NYU
Stayed 3 nights in May 2024
Response from -Chelsea Inn on 21 May 2024
Thank you for your stay!

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptionally helpful and gracious.
Stayed 4 nights in May 2024
Response from -Chelsea Inn on 21 May 2024
Thank you for your stay!

2/10 Terrible

Jeff

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Weird check in
Stayed 4 nights in May 2024
Response from -Chelsea Inn on 21 May 2024
Sorry for any inconvenience. Thank you for your stay!

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. Nice area and friendly staff. Loved the location. Only reason it is not a full 5 stars is because the mattress was so worn that you slid to the middle and with 2 people you felt like you were sleeping on a wedge all night. Our daughter lives near here so we’d love to return often and recommend but the mattress may deter us.
Stayed 3 nights in May 2024
Response from -Chelsea Inn on 21 May 2024
Thank you for your stay!

8/10 Good

David

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Moldy shower and dirty hallway and staircase. Staff was nice.
Stayed 1 night in May 2024
Response from -Chelsea Inn on 21 May 2024
Thank you for your stay!

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
It is NYC after all. Street noises etc sometimes intruded and of course the sidewalks could be dirty but that’s not their fault. Staff were extremely friendly and helpful, the room was tight but functional. Entry and exit was easy and I really liked not carrying a card key.
Stayed 3 nights in May 2024
Response from -Chelsea Inn on 21 May 2024
Thank you for your stay!

10/10 Excellent

James, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Chelsea Inn on 18 May 2024
thank you for your feedback!! :)

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
This was a very convenient place to stay. It’s a little funky, but I would stay there again. I did have some issue with internet connection is my only comment
Stayed 4 nights in May 2024
Response from Chelsea Inn on 17 May 2024
Thank you for your feedback!! Regards

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located in lower Manhattan. Close to lots and so much more within a 25 min train ride. Bed was comfy, shower was hot, fridge and microwave was a good thing.
Stayed 5 nights in May 2024
Response from Chelsea Inn on 17 May 2024
Thank you for your feedback!! Regards

2/10 Terrible

jewel

Disliked: Cleanliness, staff & service, property conditions & facilities
No services. Could not .check in. Way Overpriced. Coild not cancel reservation once made but not told that info
Stayed 1 night in May 2024
Response from Chelsea Inn on 17 May 2024
Thank you for your feedback!! Regards

8/10 Good

Roselie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great little place to stay! Had everything we needed.
Stayed 3 nights in May 2024
Response from -Chelsea Inn on 14 May 2024
Thank you for your stay!

8/10 Good

Mauro, Nassau

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Basic service, but was what we were looking for
Stayed 10 nights in May 2024
Response from -Chelsea Inn on 14 May 2024
Thank you for your stay!

4/10 Poor

Peter van

Disliked: Cleanliness, staff & service, amenities
This place provides zero accommodations for people with disabilities.
Stayed 4 nights in May 2024
Response from -Chelsea Inn on 11 May 2024
Thank you for your stay!

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was nice stay
Stayed 2 nights in May 2024
Response from -Chelsea Inn on 11 May 2024
Thank you for staying with us.

4/10 Poor

Eric

Disliked: Cleanliness, property conditions & facilities
The unstaffed check-in is problematic. Access Cides can go to your spam box (I discovered too late) and tphones can run out of power leaving on the street (as was the case with single female traveler I ran into waiting outside late at night) Phones not always answered in a timely manner. Stairway is really dirty. No elevator. My room was on the 5th floor! Bad water Pressure. There is a coffee machine in room but with a cord not long enough to reach power receptacle. Room itself is adequate and price, although high, better than most options.
Stayed 2 nights in May 2024
Response from Chelsea Inn on 11 May 2024
thank you for your feedback.

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good service of the hotel
Stayed 2 nights in May 2024
Response from -Chelsea Inn on 9 May 2024
Thank you for your stay!

8/10 Good

Matthew Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Good!
Stayed 3 nights in Apr 2024
Response from -Chelsea Inn on 9 May 2024
Thank you for your stay!

10/10 Excellent

Lourens

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
clean, easy check-in and out and great location. no complaints.
Stayed 3 nights in Apr 2024
Response from -Chelsea Inn on 3 May 2024
Thank you for your stay!

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness
We understood that there was no elevator but we didnt realize the impact of that after 20,000 steps of exploring, daily. Check in was easy. The room was exactly what they said it would be.
Stayed 3 nights in Apr 2024
Response from -Chelsea Inn on 1 May 2024
Thank you for your stay!

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities
I love the Chelsea!
Stayed 3 nights in Apr 2024
Response from -Chelsea Inn on 30 Apr 2024
Thank you for your stay!

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, front desk staff was always helpful and friendly. I will definitely stay here again!
Stayed 3 nights in Apr 2024
Response from -Chelsea Inn on 30 Apr 2024
Thank you for your stay!

8/10 Good

Lee

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The Chelsea Inn provided a safe and clean environment to sleep and then explore Manhattan. The bathroom and overall Studio was spotless...nice! The room was quite small but adequate. There was rarely a person at the desk when I walked by on three or four occasions. But they did provide a kind of self-check-in process that worked well. There are no elevators so be ready to climb a few flights of stairs! The biggest concern I experienced: the A/C did not work even though it was running at the coldest level possible. To offset the uncomfortably warm temp at night, I turned on the ceiling fan to provide better air circulation but with each rotation of the fan blade one heard a grinding wobbly sound all evening. I had to start my trip back to Boston quite exhausted. If you stay here, which otherwise would have been a great place, make sure the A/C and fan works before unpacking.
Stayed 2 nights in Apr 2024
Response from -Chelsea Inn on 27 Apr 2024
Thank you for your stay!

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The propriety itself was clean. It was in a good area of the city, close to subway stations and walkable distance from many tourist spot.
Stayed 5 nights in Apr 2024
Response from -Chelsea Inn on 30 Apr 2024
Thank you for your stay!

8/10 Good

Chris, Toronto

Liked: Cleanliness, property conditions & facilities
2nd time staying here and will stay again. Saying that, keep in mind that if you have a room thats not on the main floor, you need to manage some narrow, steep stairs - especially if you are on the 5th floor as i was last visit. Still, very clean and had everything i needed.
Stayed 4 nights in Apr 2024
Response from -Chelsea Inn on 23 Apr 2024
Thank you for your stay!

8/10 Good

Reva

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
No elevator
Stayed 1 night in Apr 2024
Response from -Chelsea Inn on 23 Apr 2024
Thank you for your stay!

2/10 Terrible

Shelley

Our code didn't work to check in, and never stayed. My sister had a room that she was able to get into, but there were no windows and the mattress was all caved in in the middle. We opted to stay at another place.
Stayed 3 nights in Apr 2024
Response from -Chelsea Inn on 23 Apr 2024
Sorry for any confusion. Thank you for your stay!

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Chelsea Inn on 20 Apr 2024
thank you for your great feedback!!

4/10 Poor

Christopher

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shoe box size room. Paper thin walls and plenty of noise to keep you up at night. Mattress from the 20th century. Poor Wifi. Hotel communication as if we're still in peak pandemic times. And the list goes on.
Stayed 1 night in Apr 2024
Response from -Chelsea Inn on 19 Apr 2024
Sorry for any inconvenience. Thank you for your stay.

10/10 Excellent

jon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is always available by phone and during the day. They are very friendly and helpful.
Stayed 4 nights in Apr 2024
Response from -Chelsea Inn on 19 Apr 2024
Thank you for your stay!

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 2 nights in Apr 2024
Response from -Chelsea Inn on 17 Apr 2024
Thank you for your stay!

6/10 Okay

Henrik

Liked: Cleanliness
Great location. 5th floor walk up was challenging. Mattress needed to be replaced.
Stayed 6 nights in Apr 2024
Response from -Chelsea Inn on 13 Apr 2024
Thank you for your stay!

4/10 Poor

Wesley

Stayed 2 nights in Apr 2024
Response from -Chelsea Inn on 3 May 2024
Thank you for your stay!

2/10 Terrible

Harsimranpreet

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were left unattended outside for more than 25 minutes during check in time. There was no body to open the door. Also definitely not accessible as no lifts are available so we had to carry the luggage by ourself. The rooms are so tiny and unhygienic
Stayed 1 night in Apr 2024
Response from -Chelsea Inn on 12 Apr 2024
Thank you for your stay!

10/10 Excellent

Clement

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Really great spot! Thanks for keeping it so clean and neat
Stayed 2 nights in Apr 2024
Response from -Chelsea Inn on 11 Apr 2024
Thank you for your stay!

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from -Chelsea Inn on 9 Apr 2024
Thank you for your stay!

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service
Nice, clean, and simple stay! I will be returning in the future.
Stayed 3 nights in Apr 2024
Response from -Chelsea Inn on 13 Apr 2024
Thank you for your stay!

6/10 Okay

Nicole

Travelled with partner
Disliked: Staff & service, amenities
This property was good for what it was but still very expensive. The room is tiny and you can hear the street noise all night even on the 5th floor. Also there is NO elevator and we had to lug our suitcase up 5 flights of stairs.
Stayed 1 night in Apr 2024
Response from Chelsea Inn on 8 Apr 2024
Thank you for your feedback

10/10 Excellent

kotchakorn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the privacy and feelings safe at the same time and the front desk was so sweet and helpful I would definitely stay here again and again
Stayed 5 nights in Mar 2024
Response from -Chelsea Inn on 6 Apr 2024
Thank you for staying with us.

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid, affordable, clean spot in the middle of everything. Had a wonderful stay.
Stayed 4 nights in Mar 2024
Response from Chelsea Inn on 3 Apr 2024
Thank you for your stay!

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe hotel in the areas we needed to stay on this trip. Everything fine. Thank you!!!
Stayed 2 nights in Mar 2024
Response from -Chelsea Inn on 2 Apr 2024
Thank you for your stay!

10/10 Excellent

JOSE JUAN, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Chelsea Inn on 3 Apr 2024
Thank you for your stay!