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Overview of Astor Crowne Plaza New Orleans, an IHG Hotel

Photo gallery

Featured image
Outdoor pool
Outdoor pool
Pool
Premium bedding, in-room safe, desk, blackout curtains

Astor Crowne Plaza New Orleans, an IHG Hotel

4.5 out of 5

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationHarrah's New Orleans Casino8 min walk
    Popular LocationHenry Clay Statue8 min walk
    Popular LocationJean Lafitte National Historical Park and Preserve Visitor Center9 min walk
    AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)25 min drive

Choose dates to view prices

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds, Accessible, Non Smoking (Mobility)

  • Sleeps 4
  • 2 Single Beds

Deluxe Room, 1 King Bed, Non Smoking

4.1/5 guest room rating
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

4.4/5 guest room rating
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking

4.2/5 guest room rating
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Single Beds, Non Smoking

  • Sleeps 4
  • 2 Single Beds

Room, 1 King Bed, Non Smoking (Alexa)

4/5 guest room rating
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, City View

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Alexa)

4.1/5 guest room rating
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, City View

4/5 guest room rating
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Single Beds, Accessible, Non Smoking (Hearing)

  • Sleeps 4
  • 2 Single Beds

Room, 1 King Bed, Non Smoking (LEISURE)

4.2/5 guest room rating
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, View

  • City view
  • Sleeps 4
  • 1 King Bed

Standard Room

4.1/5 guest room rating
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • Sleeps 2
  • 1 King Bed

Deluxe Room

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

About this area

New Orleans

In the city centre, Astor Crowne Plaza New Orleans, an IHG Hotel is in New Orleans's French Quarter neighbourhood, a walkable area with good shopping. Bourbon Street and Cafe Du Monde are notable landmarks, and the area's natural beauty can be seen at Jackson Square and City Park. Audubon Aquarium of the Americas and Audubon Zoo are not to be missed. Spend some time exploring the area's activities, including golfing and segway rentals/tours. Guests appreciate the hotel's location for the sightseeing.
Popular Location

What's nearby

  • Harrah's New Orleans Casino - 8 min walk
  • Henry Clay Statue - 8 min walk
  • Jean Lafitte National Historical Park and Preserve Visitor Center - 9 min walk
  • Audubon Aquarium of the Americas - 11 min walk
  • Basin St. Station Visitor Information Cultural Center - 12 min walk

Getting around

  • New Orleans Union Passenger Terminal - 19 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 25 min drive

Restaurants

  • Ruby Slipper Café - 3 min walk
  • Restaurant R'evolution - 3 min walk
  • GW Fins - 3 min walk
  • Arnaud's - 3 min walk
  • Creole House Restaurant & Oyster Bar - 4 min walk

About this property

Astor Crowne Plaza New Orleans, an IHG Hotel

Luxury New Orleans hotel in French Quarter, walk to Canal Street
A restaurant, a bar/lounge and valet parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and conference space are on-site. All 693 rooms provide complimentary wireless Internet access, 24-hour room service and TVs. Premium bedding, coffee makers and hairdryers are among the other amenities available to guests.
Astor Crowne Plaza New Orleans, an IHG Hotel offers 693 forms of accommodation with a safe and coffee/tea makers. Beds feature premium bedding. Televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • Motorhome/coach/lorry parking on site

Food and drink

  • Breakfast available for a fee: USD 15-20 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Family friendly

  • Dry cleaning service

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Meeting rooms
  • Conference space (32001 square feet)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV/satellite channels
  • Films for purchase
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Similar properties

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in from 4 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 200
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from January 1 2021 to June 30 2021 (dates subject to change):
  • Breakfast
The following facilities are closed seasonally each year. They will be closed from 1 December to 28 February:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 20.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 15 and USD 20 per person (approximately)
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Late check-out fee: USD 200 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: this property does not allow coolers in guestrooms.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Hotel New Orleans French Quarter
Crowne Plaza New Orleans French Quarter
Astor Crowne Plaza New Orleans Hotel
Astor Crowne Plaza Hotel
Astor Crowne Plaza New Orleans
Astor Crowne Plaza
Crowne Plaza New Orleans
Astor Crowne Plaza New Orleans
Astor Crowne Plaza New Orleans, an IHG Hotel Hotel
Astor Crowne Plaza New Orleans, an IHG Hotel New Orleans
Astor Crowne Plaza New Orleans, an IHG Hotel Hotel New Orleans

Frequently asked questions

Can I cancel my reservation for free at Astor Crowne Plaza New Orleans, an IHG Hotel and receive a full refund?
Yes, Astor Crowne Plaza New Orleans, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Astor Crowne Plaza New Orleans, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Astor Crowne Plaza New Orleans, an IHG Hotel?
As of 11 Apr 2021, prices found for a 1-night stay for 2 adults at Astor Crowne Plaza New Orleans, an IHG Hotel on 22 Apr 2021 start from NZ$208, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Astor Crowne Plaza New Orleans, an IHG Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Astor Crowne Plaza New Orleans, an IHG Hotel?
Valet parking is available for USD 49 per day.
What time is check-in at Astor Crowne Plaza New Orleans, an IHG Hotel?
Check-in is from 4 PM - midnight.
What time is check-out at Astor Crowne Plaza New Orleans, an IHG Hotel?
Checkout is at 11 AM. Late checkout is available for USD 200 (subject to availability).
Where is Astor Crowne Plaza New Orleans, an IHG Hotel located?
Located in French Quarter, this luxury hotel is steps away from Canal Street, Bourbon Street and Royal Street. Decatur Street and Saenger Theatre are also within 5 minutes. New Orleans Union Passenger Terminal is 19 minutes by foot.

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 1028 out of 2652 reviews
5 - Excellent 39%
Rating 4 - Good. 885 out of 2652 reviews
4 - Good 33%
Rating 3 - Okay. 374 out of 2652 reviews
3 - Okay 14%
Rating 2 - Poor. 210 out of 2652 reviews
2 - Poor 8%
Rating 1 - Terrible. 155 out of 2652 reviews
1 - Terrible 6%

4.1/5

Cleanliness

4.0/5

Staff & service

3.6/5

Amenities

4.0/5

Property conditions & facilities

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service
The location of the hotel was very good right on Bourbon and Canal. The room was in need of updating and had no dressers. The pool was closed with the reason given being Covid, but since restaurants and bars were open and the pool is outside I think it may have been an excuse not to have to maintain the pool. It was okay but I travel to New Orleans frequently and will stay somewhere else next time.
Stayed 3 nights in Apr 2021

2/5 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Valet was horrible! Took an hour to get car after calling 1 hour ahead. Front desk ignoring calls. Room keys not working! Room view was a brick wall.
Stayed 2 nights in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with a great view.
Stayed 1 night in Apr 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
1. Proximity to Central area of the quarter. 2. The gathering of unsavory characters outside the hotel entrance. Bucket drums literally outside the rooms facing Canal till all hours...
Stayed 2 nights in Apr 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing! We had a problem with our room and they were super accommodating and made sure that our stay was great! 10/10 recommend!
Stayed 3 nights in Mar 2021

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