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"Postive and welcoming staff"

"Terrible"

"The staff was amazing the location was great but then walking distance to pretty much everything it's right across the river"

"Hotel is clean and lovely. Staff was super friendly, but at times there was confusion about questions we asked-valet told us one thing, front desk told us another. We received complimentary drink vouchers from the front desk staff, but then the roof top bar staff told us there were limitations for using them. Our first room was looking over the roof of a building but our reservation with Expedia said it would be a city view. Front desk staff was a little defensive, saying they have no idea what Expedia promises. We were upgraded, however, because the AC in our room was not working. We really appreciated that."

"My room was very clean. More than enough towels. Staff were very kind. Massage and facial amazing. Quite stay. Will stay again. Get microwaves in the rooms. "

"Room needs a “deep” clean, not the worst we have stayed in but close"

"the room very clean and the staff was great "

"Rooms were clean, staff excellent, no pets. I really enjoy the surroundings and it’s why I keep coming back to the Graduate. If you have any issues call the desk and they will take care of it. They were polite and courteous. "

"Very convenient and excellent staff. "